Aliexpress Reviews

Name: Aliexpress
Rating: 1.46

1.5 Rating 2,596 Reviews

11 %

of reviewers recommend Aliexpress

Company Reviews

Questions

Metrics

1.5

Based on 2,596 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Aliexpress made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aliexpress 5 star review on 29th May 2024

Piterson Soy

Aliexpress 1 star review on 27th May 2024

Anonymous

Aliexpress 1 star review on 22nd May 2024

Konstantinos

404

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cheep price”

Helpful Report

Posted 5 years ago

“Easy to use, and the refund system is very user friendly.”

Helpful Report

Posted 5 years ago

“You can find almost anything you are looking for for a very cheap price and adequate quality!”

Helpful Report

Posted 5 years ago

“Great deals with a luck of quality..”

Helpful Report

Posted 5 years ago

“Great service, get item quick”

Helpful Report

Posted 5 years ago

“Excellent in every way.”

Helpful Report

Posted 5 years ago

“My order arrived on time and was just like it was described. All my orders have been that way and I have never been disappointed . Thanks for the great products!”

Helpful Report

Posted 5 years ago

“Every order came on adress where I order it.. In some case product were not as described or it came damaged but the site made great system to protect buyer in every case, even when seller won't to make deal with you, administrator from site where help to solve that problem.. Which is great because I think that coustumer security is one of the most important thing.. And i recomend aliexpres site and mobile aplication to everyone (p.s. price are very low)”

Helpful Report

Posted 5 years ago

“Great place to find almost anything!”

Helpful Report

Posted 5 years ago

“Ordered some great quality items delivered always on time”

Helpful Report

Posted 5 years ago

“Shopping with the on-line Ali Express is a favourite of mine. The vast array of products which can suit every taste, especially mine in "Drones" and unique digital watches, is endless. The prices are extremely pleasing, from a few euro's to high end goods does not reflect in the outstanding quality of the products and with zero or minimal shipping costs, makes shopping a pleasant and exciting experience. The shipping time, all the way from Asia to Ireland is acceptable and any unfortunate problems are dealt with professionally by the customer service teams. I would not hesitate in recommending Ali Express to my friends and family.”