Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,284 Reviews

9 %

of reviewers recommend Aliexpress

Company Reviews

Questions

Metrics

1.4

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 30th April 2025

Alex

Aliexpress 1 star review on 19th April 2025

Bassy Brooks

Aliexpress 1 star review on 13th April 2025

Anonymous

663

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is fast, goods as described. Everything went well.”

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Posted 7 years ago

“Free shipping. Cheap products”

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Posted 7 years ago

“There diamond painting are good quality and low in Price love them thank you”

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Posted 7 years ago

“Really good experiences with them so far. Great delivery and prices. Would recommend and use again. Thank you.”

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Posted 7 years ago

“You can find anything there and the shipping is quite cheap”

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Posted 7 years ago

“It is a very reliable and fair online shop.”

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Posted 7 years ago

“electronics”

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Posted 7 years ago

“I by the led light and this is very nice Lighting The Lumen is verygood. The buttery is lighting at 10 hours charging in usb vith the litium buttery”

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Posted 7 years ago

“They have many good things for me. Shoes, t-shirts, gaming equipments, and many more things.”

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Posted 7 years ago

“????? ??????? ?????, ??????? Iphone4s ????? ???????, ??????? ? ????????, ???????, ???????? ?? 10 ???? ?? ????? ? ???????!!”

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Posted 7 years ago

“Very cheap goods from China. Beautiful crafsmanship although there is about a 3 week wait for goods to arrive but worth it.”

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Posted 7 years ago

“shopping at Aliexpress is very easy and comfortable i have found items and tools with very low price that helped me in my daily work life”

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Posted 7 years ago

“great site”

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Posted 7 years ago

“great site”

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Posted 7 years ago

“Everytime fully satisfied. Updated tracking rocks, fast delivery(about 10-15 WD for smaller items). Thank you”

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Posted 7 years ago

“If I have any issues they refund my money and seller's have wonderful relationship”

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Posted 7 years ago

“It is also a trusted sales site with advisors who have a high opinion of buyers. In addition it is about quality material and if there is a problem at the reception, one of the advisers will be able to intervene very quickly to solve it in your favor. Must absoulment subscribe.”

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Posted 7 years ago

“Excelent Customer service, best prices”

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Posted 7 years ago

“Muy Satisfecho con los Productos y el Vendedor de Aliexpress. Llegaron los Productos en buenas condiciones y en apenas 11 días (hice el pedido el 5 de Enero y lo he recibido el 16 de Enero).”

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Posted 7 years ago

“Aliexpress est une plateforme de vente sérieuse et toujours à l'écoute du moindre problème. Je la recommande sans soucis. Perfect, good after sales service, always there to solve a problem. Thanks again, I recommend”

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Posted 7 years ago

Aliexpress is rated 1.4 based on 3,284 reviews