Aliexpress Reviews

1.5 Rating 2,546 Reviews

11 %

of reviewers recommend Aliexpress

1.5

Based on 2,546 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Aliexpress deliver? How long does Aliexpress take to deliver? Does Aliexpress deliver on time? How is accuracy and good condition of items delivered by Aliexpress?

Returns

How is Aliexpress returns process?

Customer Service

How can I contact Aliexpress? How quickly does Aliexpress resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Aliexpress.