American Golf Reviews

"Of course. Here is the clean version, ready to post.\r\nHeadline: \u26a0\ufe0f Poor Quality Product & a Shocking Disregard for Consumer Rights\r\nStar Rating: \u2605\u2606\u2606\u2606\u2606 (1 Star)\r\nI am writing this review after a two-year dispute with American Golf concerning a faulty set of TaylorMade M4 irons. The experience has been deeply disappointing, defined by the company's refusal to adhere to its legal obligations under UK consumer law.\r\nHere is a simple timeline of the facts:\r\n * December 2023: The 8-iron head detached within 5 months of purchase. My attempt to reject the faulty goods was refused by American Golf, who insisted the entire set be returned.\r\n * October 2024: A second club (the 7-iron) failed in the exact same way, demonstrating an inherent lack of durability in the set.\r\n * June 2025: After this second failure, American Golf refused to provide a proper remedy. Instead of a refund or replacement, they offered only \"store credit\" in the form of a voucher, which is not a valid remedy under the Consumer Rights Act 2015.\r\n * June 2025: To make matters worse, when returning one of my clubs, they failed to package it correctly. It arrived back with me with new scuffs and abrasion damage caused by their negligence during transit. I have video evidence of this.\r\n * September 2025: American Golf have now stated in writing that they consider the \"matter has been concluded\" and \"will not be providing any further responses on this issue,\" ignoring the damage they caused and their failure to provide a lawful remedy.\r\nSummary:\r\nAmerican Golf has sold a product that was not of satisfactory quality, failed to provide a satisfactory repair, refused to offer a valid remedy for a subsequent fault, and damaged my property through their own negligence.\r\nMy advice to any potential customer is to be aware that if your purchase goes wrong, you may be faced with a company that appears to disregard its obligations under the Consumer Rights Act 2015. I have since had to escalate the matter to the Financial Ombudsman Service via my credit card provider to seek the resolution I am legally entitled to."

"Truth Camp."

"Thankful l got redeemed with the help of TheresachinRecovery INC"

"Ordered the Cobra LTDx with the HZRDUS Smoke iM10 stiff shaft online yesterday afternoon, it was delivered at 11am this morning!\r\nExcellent fast delivery.\r\nDue to me living a distance away from the nearest store and needing an upgraded driver asap, I phoned the Chester store and spoke with a staff member as I was unsure about which shaft to get. I gave him my latest ball speeds, current driver set up etc and whilst he emphasised I should really get a fitting session, he helped a lot with his knowledge on my set up. \r\nCan\u2019t wait to get this on the course now!"

"Can\u2019t fault the stock levels or communication of delivery as per many others. However if you use EVRI for your next day delivery service (AG) then I am not surprised your customer service is over-whelmed. Garmin GPS watch left in a general reception and post collection are to the block of flats. No attempt to contact, no attempt to deliver and no signature as per AG process. Guess what, parcel wasn\u2019t there when we received delivery mail with photo and no sign of it since. Can\u2019t get through to customer service and no-one has any interest in a lost delivery if 3-5 days is best response you can do. Well I did not receive it, I did not sign for it and your courier company failed miserably. I will expect a full refund as you don\u2019t have a signature from me."

"Purchased Taylormade waterproof golf bag \u00a3249. American golf not interested with faulty zips. Lots of bad reviews about zips. Bag has not a lot of use."

"Purchased Taylormade waterproof golf bag \u00a3249. American golf not interested with faulty zips. Lots of bad reviews about zips. Bag has not a lot of use."