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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ease of use. Very ease to locate products and when they’re out of stock and when they willbe back.
Helpful Report
Posted 8 years ago
Surprisingly cheaper than amazon. With a local store returns are much easier and quickly taken care of.
Helpful Report
Posted 8 years ago
I had an issue with a tablet I purchased. This was sent away for repair. To be brief there was a long drawn out issue re the repair_the store staff were rude which prompted me to ring head office. After much debate it was found that the repairs had confused my product with someone else's and my item would be returned within days. The manager I spoke to apologised and as a good will gesture refunded my postage costs and said I would receive a £25 voucher. That was at the begining of Oct. This has not arrived. I rang the office and was told I needed a reference number which i should have had from the manager if not they could not send voucher. I am furious, if this is meant to be good customer service it is sadly lacking. There was no record of this conversation I had had and no notes on my account and staff that do not know the system.. I will never deal with Argos again after this fiasco.
Helpful Report
Posted 8 years ago
Delivery was prompt, price was excellent, installation was quick and they removed my old appliance. Everything a customer could ask for.
Helpful Report
Posted 8 years ago
I bought 2 cabin beds from Argos. Both had a faulty piece meaning the shelf in the middle was wonky. This was only apparent after 8 hours of fixing and gluing both beds together. When i contacted Argos they gave me 3 options - take the beds apart and repack them then they would send 2 new ones (leaving my kids sleeping on the floor), take them apart (assuming they would as that have been glued) and they would send a replacement parts OR accept £50. When asked what would happen if the beds didn't come apart no solution could be given. These bed weigh 70kg and already had been taken up 2 flights of stairs. I've basically been told they responsibility only covers the faulty part. Any time, money or effort spent by me putting the beds together is basically tough luck. I could understand if it was a toy i could live without it take back to a shop but its a huge expensive piece of furniture. I'm really disappointed with the service.
Helpful Report
Posted 8 years ago
Recently ordered a mirror for our living room. Staff were extremely helpful and made sure the item was not damaged in any way before we took it home.
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Posted 8 years ago
Website was easy to follow. Click and collect is very efficient from a wide choice of local collection stores.
Helpful Report
Posted 8 years ago
Very impressed with the speed of service and delivery within hours. Best company for delivery by a mile.
Helpful Report
Posted 8 years ago
I'm sorry but this is the second time failure to deliver when they said they would very very upset as this was a present from my mum for my birthday. And last time was for a mattress the delivery guy couldn't be bothered to look round the houses for my address. Not happy
Helpful Report
Posted 8 years ago
Someone in their sorting system got my order partly wrong but it was rectified within twenty four hours and the staff were very courteous and helpful.
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Posted 8 years ago
A recent return was managed very easy and without bother.
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Posted 8 years ago
Good price
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Posted 8 years ago
Even although the item was ordered online paid online - still had to wait for 15 minutes to collect the item. Very few staff, more interested in chatting and wondering around than assisting customers.
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Posted 8 years ago
Always very helpful
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Posted 8 years ago
The new tv was delivered free and came a day early
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Posted 8 years ago
Excellent service, greatquality
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Posted 8 years ago
very good service bought a washing machine which was brought inside friendly delivery driver very helpful.
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Posted 8 years ago
Flawless service and polite manner. They put you first and treat you like you are valued. Product was excellent value.
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Posted 8 years ago
I ordered a nespresso coffee machine. They delivered a Makita electric drill!!!!!!
Helpful Report
Posted 8 years ago
Had to return a faulty item purchased and excellent service from member of staff, made return very easy and no hassle whatsoever with replacement provided within a few minutes.
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,051 reviews