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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
had what i needed and it was ready to vollect in less time than i was told. Friendly staff and very helpful
Helpful Report
Posted 8 years ago
Great product , in stock when I needed it ( bought shredder )
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Posted 8 years ago
Excellent service
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Posted 8 years ago
Easy to order and with click and collect very fast service. The advisor on the fast track desk was friendly and got my item straight away.
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Posted 8 years ago
Order was easy to do in my local Sainsbury's. Too big to collect but the delivered it exactly when they said they would. Effortless service.
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Posted 8 years ago
Ordered on line. Quick to get served and get our our items. Good range of products. Easy to collect now in our local Sainsbury's store. Friendly staff.
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Posted 8 years ago
Staff extremely helpful, they certainly try to go the 'extra mike's when serving, especially if the customer is disabled.
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Posted 8 years ago
I always buy so many stuff from Argos, because it cheep and affordable. and good service as well.
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Posted 8 years ago
Quick delivery service and emails to keep me updated.
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Posted 8 years ago
Very good product at a great price. Helpful staff with polite attitude
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Posted 8 years ago
Straightforward ordering, friendly staff, good prices
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Posted 8 years ago
Beware - NEVER use their delivery service! If they deliver your order to the wrong address you will never see your goods or your money again. They will be extremely rude, off-hand and utterly intractable and refuse to do a thing about it. They will also accuse you of dishonesty when you complain about it and say you did not receive your order. Even contacting the directors of Argos or Sainsbury's directly is utterly fruitless - leaving you the only recourse to take the matter to the small claims court. They bet on you not doing that so don't care in the least. They expect you to just drop the matter and give in to save yourself further expense and duress. They delivered my order to the wrong address and the occupants signed for it and accepted the delivery even though it was clearly not for them. The Argos helpline even told me they had delivered it to the wrong address, which they later flatly denied. Argos refuse to do anything about their mistake, they won't send it to me again at the right address this time or offer me a refund. If you buy anything from them ONLY collect it in store if you don't want this to happen to you too. This isn't an isolated event. If you want to get the true picture of Argos and their appalling attitude towards customers then filter these reviews by the one star ones - and look up complaints against Argos online, they are innumerable. If you do complain to them make sure that all communication is in written form by letter or email and not by phone - if not they will deny it. I have heard reports that Argos are in financial difficulty - that does not surprise me in the least. Ordering from a company with financial difficulties is an extremely risky business - if they fold before you receive your order you may never get your money back - that is a very worthy consideration if you buy from them. Deal with them entirely at your own risk.
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Posted 8 years ago
quick delivery
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Posted 8 years ago
quick delivery
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Posted 8 years ago
never have any trouble ordering goods and always easy to have them deliver to the door or collecting in store.
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Posted 8 years ago
If you want a stress free purchase and delivery... Do not use Argos no matter what! I ordered on a Sunday and paid £12.00 delivery to have my stuff delivered on Monday night between 7.00pm and 10.00pm. I was purchasing some furniture to replace some old stuff, so after work on Monday I took apart all my old stuff ready for the new. It got to about half 9 so I thought it must be here soon, however I never received my delivery. I called Tuesday morning and wasnt at all annoyed as I understand mistakes can happen. On Tuesday I was told I would be able to have it delivered that day, so thought thats great. I did in deed receive one out of 4 of my packages, however it was the wrong colour so was again left with nothing. Wednesday morning I called again and they told me they were sorry and that I hadnt receievd it for the second time. Again because of the type of person I am I did not show any anger, although I was extremely stressed due to a hard start to the week at work as well as having to chase Argos. After my conversation, I confirmed exactly what I wuld be receiving Wednesday night and requested the transcript of this conversation. The answer I got was yes, you will receive everything between 7-10pm Wednesday night, I also got a text to that effect. Wednesday night came, it got to around 9.15 and I started to think Ive stayed in a 3rd night for no reason. I called Argos, whose trucks had already returned and their systems were down so couldnt help me and I would need to call back Thursday morning. It is now Friday and I am finishing work early today to go down to Argos to pick up my items because you cant trust they will be delivered.Argos also had the nerve to ask me to bring with me the item they had incorrectly delivered. Unbelievable.... If you do not want a breakdown, go somewhere else!
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Posted 8 years ago
Products were in stock. Slow service at checkout but made up for by how quick product was collected
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Posted 8 years ago
I was Refused to exchange the item. I bought it for my wife, but the main accessory was damaged very soon because of a poor quality. I try to exchange it in Argos, because there is allegedly 3 year guarantee. But was told in Argos that they can't change the item, because Argos has responsibility for only 1 year. But the item has 3 year guarantee. It's awful! I wasn't inform about it beforehand. Sometimes I make purchases from Argos, but I'm disappointed and very unhappy with your service.
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Posted 8 years ago
Great price and excellent fast delivery
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Posted 8 years ago
Great selection and great service
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Posted 8 years ago
Argos is rated 2.7 based on 4,051 reviews