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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Delivery that never turned up. Driver who claims i signed when i did not. Argos refusing to show me a copy of the signature. Refusing to let me speak to a supervisor. Being passed tbrpugh every departement hours of phone calls. Im left out of pocket at christmas time. Havinv to involve police and fraud services now as argps refusing to discuss matter with me anymore .
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Posted 7 years ago
Staff were very knowledgible and helpful. Recomending the same product in smaller packs which was better for me. As I was able to buy two smaller packets but with the same amount of goods, Two presents instead of one. Great thank you
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Posted 7 years ago
excellent back pack at an excellent price
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Posted 7 years ago
Very quick delivery value for money
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Posted 7 years ago
Purchased a cloth dryer and was told if i buy with insurance will cover if i change my mind to return after opening it. I opened it, did not like it took it to the argos who flatly refused to return advising need to take it to the same store and speak to the same person who had already let the store. Not going to waste my money again with these cones
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Posted 7 years ago
They always make me happy. Great service.
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Posted 7 years ago
I love my mixer
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Posted 7 years ago
Wrong item sent twice I have to wait 5 to 7 days for my refund discusting when it's your fault u sent wrong item I would not mind if it was my fault but it's not especially when I phoned and said its the wrong item u sent wrong item again discusting took two payments from my account why didn't u just send the item I paid for and if it was wrong send the other item free then u arrange for collection on the 1 I paid for simple no messing your mistake others b where
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Posted 7 years ago
I had a delivery of two faulty items. I rang their customer services and they arranged a date for pick up. I waited in all day but no-one came. I rang customer services several times and they kept changing the pick up time. Eventually when it was late (9ish) and obvious no-one was coming they arranged another date for delivery but again the same thing happened. Once again I rang their number and after a long wait while someone was making enquiries I was cut off. I don't know how much my phone bill will be with the phone calls I have had to make and the time spent waiting in their queue. I still have the items but will have to arrange a taxi to take me to a shop to deliver them back in person (they are bulky items) if I am ever to get a refund. I asked about speaking to a supervisor to complain but was told no-one was available. All Argos are interested in is getting their money out of you and if you have any problems afterwards they do not want to know. They do not deserve to be still in business.
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Posted 7 years ago
I ordered some items online Saturday from Argos and they were delivered the next day by a very nice delivery driver
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Posted 7 years ago
I used Argos with a little trepidation as it was an online purchase and delivery to a local Sainsbury's not something I had done before and it worked the item was there the next day. No waiting in for delivery drivers who all ways call when your in the wrong room off the house. Excellent communication telling where my item was and when to collect it and the collection process was easy. A service I will use again
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Posted 7 years ago
Very good value and the click and collect is so simple to use. Customer service in our store is always very good and friendly.
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Posted 7 years ago
Argos great prices fast delivery grea
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Posted 7 years ago
Great service at my local store and as always a great product purchased. Many thanks!
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Posted 7 years ago
Excellent range of great quality products at affordable prices
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Posted 7 years ago
Ordered fast track and it was there same day . Shop very quiet so really was fast track.
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Posted 7 years ago
Wide variety of products. Easy to shop with
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Posted 7 years ago
The poor sore is all about collection times. Even on fast track they don't seem to be able to deliver a fast service.
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Posted 7 years ago
I bought an hauwei tablet which is a great product and was very reasonable in price.
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Posted 7 years ago
If I could give -10 stars I would. Have a call recoring of being told once I purchased an item I could call back up and they would reimburse me my 10% back on my bank card. They then tried to tell me no only a gift card could be offered, once I told them in the court of law if that recording was played they would have to up hold it, they told me I have to go back into store to get the 10% back (when I was told to call up and they would do it). But at the same time to go all the way back to the store would cost me money that they didn't care about. Originally I had to call them 5 times to get this resolved. Me being out of pocket due to there fault is something they don't care about. Argos use to be a big compamy growing up and over years have gone down hill, I can't wait till they go out of business. So happy for shops like smiths toy store, Currys, toys r us, Wilkos, b&m, amazon ect Their customer service is a JOKE!!! As for products thank God they don't have their own brand of products as I'd hate to know the quality of them. So remember ppl when you think you need to shop with Argos you really don't. There just selling products at the same price you can get elsewhere difference is the after care customer service you would get elsewhere would be a million times better than Argos. Don't waste your time with this company.....what a JOKE!!!
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Posted 7 years ago
Argos is rated 2.7 based on 4,051 reviews