Argos Reviews

Name: Argos
Rating: 2.72

2.7 Rating 3,936 Reviews

43 %

of reviewers recommend Argos

Company Reviews

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Metrics

2.7

Based on 3,936 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

info@argos.co.uk

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Anonymous

Argos 1 star review on 30th November 2023

Anonymous

Argos 1 star review on 14th December 2022

Andreea

Argos 1 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and fast safe distancing delivery”

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Posted 3 years ago

“Easy platform to use and buy stuff, specially on buy now and pay later plans offered”

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Posted 3 years ago

“I had a great experience with Argos. My new office chair arrived quickly and was easy to assemble. Would use again.”

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Posted 4 years ago

“Ordered and recieved item same day better price was available than other online providers”

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Posted 4 years ago

“Even during these unprecedented times 5 stars for delivery from Argos today. Delivered on time as requested and driver following social distancing to the letter. Thank you Argos. Gave him a big "thumbs up"”

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Posted 4 years ago

“Ordered a 3 seater garden swing at 11.30 picked it up at local petrol station at 15.45 all on the same day!”

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Posted 4 years ago

“Able to pick your delivery slot, easy tracking. Helpful delivery drivers. Will use them again.”

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Posted 4 years ago

“Wery happy”

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Posted 4 years ago

“Perfect came on time loved it”

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Posted 4 years ago

“Argos has a great range of products. The ability to collect from Sainsbury’s makes it really convenient.”

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Posted 4 years ago

“Excellent service by the Argos Stevenage staff.My mother is disable and wanted to buy some products.Bilva the staff member not only spend half an hour with my mother to find products but also help her loading everything in the car.when we offer her 5 pound she did not take it saying it was her part of the job!Very impressed by her work and help.”

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Posted 4 years ago

“One I dont know how you manage to do same day delivery and 2 I dont trust many companies but I do trust argos and will be using them probably every payday :) i think u can tell happy with purchase 55inch 4k tv thank you argos your the best # your number one customer”

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Posted 4 years ago

“I HAVE USED ARGOS MANY TIMES , THE LAST TIME WAS JUST BEFORE CHRISTMAS . I HAVE NEVER HAD A PROBLEM WITH THE DELIVERY OF ANYTHING TO A LOCAL PICK UP POINT AND ALL STAFF ARE HELPFULL IN STORE OR AT THE PICK UP STORES . I HAVE ONLY HAD ONE ITEM FAULTY AN THIS WAS DEALT WITH WITH NO QUIBBLE AND MY MONEY WAS RETURNED”

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Posted 4 years ago

“Fantastic service from Argos in Norwich. I made a mistake entering the delivery address and the driver and phone operator bent over backwards to contact me and find out where I was so they could deliver. Outstanding customer service.”

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Posted 4 years ago

“Very good prices and click&collect options works flawlessly.”

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Posted 4 years ago

“Wonderful customer service. Ordering and returning”

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Posted 4 years ago

“Bought a gas cooker and paid for it to be installed. 2 men came from DHL in Skelmersdale. They were early! Really efficient, one was called Lee - credit to the company (looked a bit like Michael Schumaker) explained the workings and checked the gas pipes were safe. All waste taken away and even cleaned the floor. Would definitely recommend.”

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Posted 4 years ago

“Excellent service at Longwater store Nowich.I returned tablet,no problem but left memory card installed. Telephoned store.Was no trouble for Liam to check through returns at a busy Christmas time and return my card. Totally great service. Thankyou.”

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Posted 4 years ago

“Excellent, able to reserve items for a couple days & even able to have same day delivery!!”

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Posted 4 years ago

“Great service as usual fantastic website easy to use very convenient”

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Posted 4 years ago

Argos is rated 2.7 based on 3,936 reviews