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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Super fast service. Same day delivery for the same cost as parking in town. So easy to order online.
Helpful Report
Posted 7 years ago
Ordered items in the morning able to pick up at 4pm fast efficient service. Used this store for click and collect when purchasing an ebay item, good easy way of getting items delivered safely.
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Posted 7 years ago
Very impressed with such an amazing and free same day delivery service at such a busy time just before Christmas. Ordered in the afternoon and was delivered in the evening and additionally I received constant text updates. On top of that even the price was better than given on amazon. Well done Argos.
Helpful Report
Posted 7 years ago
fast service
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Posted 7 years ago
Items are available close to me, and I can collect them quickly. Ordering for collection is very easy on the website and prices are very competitive. I like Argos!
Helpful Report
Posted 7 years ago
I ordered 3 items. 2 items arrived and the delivery driver said they couldn’t send out the third item as it was damaged but assured me it was fine and it would be delivered the next working day. Low and behold I’ve waited in all day and no delivery, went onto live chat and spoke with Edward. He advised me it’s not even been shipped and I should contact them again? Ridiculous service, requested a refund and in future I will never be purchasing anything again from this company. Rude Staff and customer service is shocking.
Helpful Report
Posted 7 years ago
Went in to the northfield branch to buy my daughter a ring for Xmas I had seen online. Sales man there was rude couldn't care less if he served me or not after requesting several different rings I was told everyone I asked for was out of stock how he knew I don't no because no checks were made I eventually left without making my purchase the northfield staff are generally rude unhelpful and really do need retraining in customer service this has been reported to argos head office
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Posted 7 years ago
Great service super fast delivery
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Posted 7 years ago
Very good service to customers
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Posted 7 years ago
ARGOS has a large selection of goods to purchase on line. Because my purchase was for safety steps, which are a very heavy item, I opted for the home delivery option. They were delivered quickly and the person making the delivery was friendly and helpful. Well Done ARGOS !!
Helpful Report
Posted 7 years ago
Brought a single mattress protector in error but didn't realise till I opened. Return to store to exchange for correct one only to be told No as I had opened it. I appreciate hygiene issues but was i served by the same lady and everything I purchased was for double bed which can seen on the receipt. Also was obvious it had not been used. Spent £1000 in there this month and will not be returning there as this is bad customer service.
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Posted 7 years ago
Simple and easy and at a great price
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Posted 7 years ago
Treated poorly, no assistance when delivery went wrong, paid my money, no goods received to date & awful customer service when phoning them for help, just fobbed off about it being out their hands and to take it up with the courier. Disgusting attitude since I didn't choose the courier, my contract and payment was to them.
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Posted 7 years ago
easy website prompt delivery
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Posted 7 years ago
Order on website deliver to different store n price reduce was more compare to other shop
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Posted 7 years ago
Easy and quick no hassle good customer service very friendly
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Posted 7 years ago
Easy and quick no hassle good customer service very friendly
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Posted 7 years ago
Variety of products. Delivery times etc. are fantastic and the fact you can collect from store is easy simple and suits the customer. If you need a last minute product or present you can quickly order and pick up or get delivered on the same day.
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Posted 7 years ago
WE DON'T RECOMMEND ARGOS YOU GONNA BE DISAPPOINTED!!!! BAD SERVICES AND QUALITY!!!! I made a order around £1500 and we paid choosing a day for delivery and I'm very disappointed,one of the products broken another one cracked and we ask to replace it,they rebooked our order and we wait in that day to received but they cancelled and rebooked for 1 week later and aswell in that day when we suppose to receive finally our delivery they send me email saying is cancelled.WE DON'T RECOMMEND ARGOS,disappointing service and quality!!!!
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Posted 7 years ago
Payment options are so helpful with the Argos card and the Argos app is really good. I wish all credid card apps was as good as Argos cards .
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Posted 7 years ago
Argos is rated 2.7 based on 4,051 reviews