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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Looking for a new power washer great deals in Argos but guess what no stock of the first 4 power washer I checked it's very easy to sell items at half price when there's no stock. SCAM
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Posted 8 years ago
Good service and items for sale
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Posted 8 years ago
Don’t preorder console games for launch day delivery as they don’t turn up and customer service fob you off .Cant speak to managers as they are all busy!! One disappointed son who waited in all day .Would have been better to go into town on the morning and cheaper!!
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Posted 8 years ago
Current argos 3 for 2 sale seems to cost more than b4 the sale , the day b 4 prices were up to 60% cheaper on many items, for instance a 14.99 item i was looking at & screen shot b4 the sale is now 34.99 in there 3 for 2 sale. Very disappointed for a trusted brand
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Posted 8 years ago
ordered a product from argos i was well informed about the delivery and when it would arrive
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Posted 8 years ago
After a recent online shopping spree with Argos, I was amazed that I could collect from my local supermarket - just a 5 minute walk from home - without having to endure the drive across town to visit the store. It’s opened a whole new way of shopping for my family - fantastic idea Argos!
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Posted 8 years ago
Ordered items on several occasions from Argos, never had a problem with items or deliveries. No problem with Debenhams , because item had to be made had to wait a short time for delivery but was delivered when they said it would be.
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Posted 8 years ago
Very happy with products and service
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Posted 8 years ago
Fast and friendly service every time in cookstown store
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Posted 8 years ago
Useless. Next day delivery never happens. Vouchers when you spend certain amounts never happens. Items in the online store are rarely available for pick up or delivery but are in other stores??? Ever heard of warehouses? Waiting for more than 30 minutes in the click and collect queue on more than one occasion . Useless staff. I hate Argos, I will never use them again.
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Posted 8 years ago
Ordered online, the product was ready for picking-up in 10 minutes
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Posted 8 years ago
The staff where so friendly and helpful links. Well done.
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Posted 8 years ago
my parents bought the hauck travel system for me as a gift I started using 7 weeks ago but the wheels started falling off,my problem was my baby has down syndrome and wholes in the heart and is waiting on open heart surgery,he is a very sick baby and would only sleep in the cot part of his pram.i talked to customer support and explained the situation and was told I would be able to get an equivalent pram,I told them that argos no longer stocked this particular hauck system and the other prams that were a trio were more expensive,I said I was very worried as I needed the pram to have a cot due to my baby only being able to sleep in the cot part, I was told again I would get an equivalent pram at no extra cost to myself,so I took the faulty pram back yesterday to the argos where purchased in the over gate Dundee with my baby in the car seat that goes with the pram only to be told that no I could not get a travel system similar to the faulty one I was returning as they were more expensive ,the one i picked out was out of stock so i picked the next one,I explained that when I spoke to customer service that they said I could get an equivalent system and never quoted an amount that they would not go over ,i then said i would be happy to take a trio travel system of their choice but was told there was no way they would because of the price difference,they said i could have a refund but when i asked how i would get my premature sick baby weighing 7 pounds without the car seat home they offered no alternative apart from trying to sell me a buggy and car seat set that my baby was far to small and fragile to use, the way I was treated was apalling I was made out to be a liar,I was made an absolute fool of and spoke to like an idiot,when the female manager finally came over she was rude and just stood trying to be smart,at one point in desperation I asked if I could get the broken pram back and use the refund to fix it,I was told there's no way I'm giving you a broken pram back that would be stupid, why would you want a broken pram,had i not been sold fault broken goods in the first place i would not have been in that position,then asked me and my husband in a sarcastic way if we new the solution to the problem because she didn't ,after an hour of getting no where I agreed to the refund and eventually managed to allow us to keep the car seat so we could get the baby back home,like I say had I not been told on the phone I would get an exchange for the equivalent at no extra cost I would have sourced a pram prior rather than having to have the baby out in the pouring rain trying to get another one ,
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Posted 8 years ago
Great deals
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Posted 8 years ago
With great faith I purchased a wheelchair for my disabled family member, the item was delivered next day however I found a cheaper and better quality product so decided to return the argos product. That’s where the problems started! I was advised to wait from 7.30am to 9pm for the courier to collect my return - first of all how inconvenient for someone who works! The return was arranged for Monday 25th September 2017, at about 5.30pm I was surprised no one arrived to collect my order so I decided to speak to argos. When I spoke with argos I was advised the courier attempted to collect the item but was unable to as there was no answer at the door- what a lie!!! This frustrated me so much as I had missed a day of work and waited around for no reason. A second return was scheduled for the day after 26/09/17, hesitant was my emotion throughout the day. I contacted argos around 4 times only to be advised I must wait till 9pm. Surprise surprise no one showed up!! How ridiculous is this?! I was then advised to wait an additional 30 mins taking my wait time till 09.30pm. I called argos only to be waiting 30 minutes before getting through to someone - was there any point .: the guy I spoke with was inconsiderate and unhelpful - yes I’m angry but he didn’t offer any suitable alternatives. Still nothing has been sorted .. whilst the method failed twice they are expecting me to rearrange for a 3rd time. Shocking!
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Posted 8 years ago
Failed collection x2!
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Posted 8 years ago
Very happy
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Posted 8 years ago
It was delivered very quick
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Posted 8 years ago
The goods are of quality & not very expensive
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Posted 8 years ago
I ordered a new tumble dryer as my old one had broken, received an email stating that I. Would be contacted within 2 days with delivery date and would receive my order within 7 days, 3 days had passed and I had still not heard when my delivery would be, so I rang customer service and was told my contact details would be passed on as it was through a 3rd party company, another 2 days passed and I had still not heard anything so I phoned again, to be told what I had order was out of stock and discontinued and my order was then cancelled, if I had not phoned them myself they would still have my money as they made no effort to contact me, I had to do all the leg work and then when I wanted to make a complaint I was told there was no phone line to make one, so I had to then go on a live chat, which was also unsuccessful, eventually I ended up having to write a complaint on their FB page which got there attention, 4 days later I finally received my refund and purchased a new tumble dryer elsewhere.
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Posted 8 years ago
Argos is rated 2.7 based on 4,051 reviews