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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Very poor customer service. An error on their part left my fast track order on their 3 for 2 toy offer was delivered to store in 3 orders After the second visit, my husband assumed i ahd completed the order and mistakenly deleted the email with the pin. This meant that i couldn't collect my remaining toy and had no other option (as a new pin could not be generated) but to cancel the remaining item which voided one of my offers. An error on their part that they failed to rectify and caused me to miss out on their flagship offer. Very unhelpful assistant with a bad attitude added to my extreme dissatisfaction.
Helpful Report
Posted 8 years ago
bought an ipad on 11/08/2017, returned 27/09/2017 because it developed a fault, they sent it away to get fixed, got it back, still the same problem, went back to the shop (argos Whitehaven) was told there looks nothing wrong with it, explained to him that when we have it on charge it is draining charge out of it instead of putting charge into it, told him that you need to look in side for the fault, was told to buy a different wire to charge, why should we pay £10 to £12 for a cable, he then tried 4 different chargers, on one of them the red light on the ipad came on, explained to him that the red light comes on but it does not charge, it discharges, he still kept saying buy a cable, so said to him if we buy the cable and it dosent work are you going to refund me, the answer was no, told him we were not prepared to waste money on a cable, he was not prepared to do anything, basically saying there looks nothing wrong with it so go away. phoned customer services, they said to phone acer (the make of the ipad) and they would give me a reference number to give to argos and then argos would phone acer to confirm the reference number and then argos would exchange it for a new one, what a load of bull, so now it has been sent away again to be fixed, but they don't send it back to acer, no they send it to Coventry where the have a contract firm look at it, well they did not do a very good job last time. will not buy from argos again, the staff are hopeless, the person we dealt with he was tapping his pen on the counter and playing with his phone, he was not interested at all, he said he was not prepared to give out £150 IPAD WILLY NILLY. but its ok for them to take a £150 off customers for faulty goods and laugh at you when you take a 2 month old ipad back twice to be fixed, its not on, what a arrogant jerk this person was at the argos store in whitehave
Helpful Report
Posted 8 years ago
Fast to purchase, great price.
Helpful Report
Posted 8 years ago
My delivery was delayed by 2 hours. The initial delivery had a 4 hour window which meant I had to wait at home 6 hours for my delivery! Just what I wanted to do on a Sunday! When the delivery finally arrived it contained the wrong parts. I now have to wait another 3 days for the correct parts, which Argos are kindly sending by Royal Mail. Considering it was their error the very least I would have expected was for the parts to be sent by courier next day delivery. The customer service team I spoke to did not care and simply repeated the same thing over and over. It seems to me that this is a regular occurance and by now staff have just become numb and therefore are no help whatsoever. Argos might as well just have a recorded message at the other end of the phone. The only saving grace for Argos is the lack of competition. Their delivery slots are hopeless and expensive and the whole process is exasperated by the lack of aftercare. If Argos have given up then do us all’s further and shut up shop...you won’t be missed!
Helpful Report
Posted 8 years ago
My delivery was delayed by 2 hours. The initial delivery had a 4 hour window which meant I had to wait at home 6 hours for my delivery! Just what I wanted to do on a Sunday! When the delivery finally arrived it contained the wrong parts. I now have to wait another 3 days for the correct parts, which Argos are kindly sending by Royal Mail. Considering it was their error the very least I would have expected was for the parts to be sent by courier next day delivery. The customer service team I spoke to did not care and simply repeated the same thing over and over. It seems to me that this is a regular occurance and by now staff have just become numb and therefore are no help whatsoever. Argos might as well just have a recorded message at the other end of the phone. The only saving grace for Argos is the lack of competition. Their delivery slots are hopeless and expensive and the whole process is exasperated by the lack of aftercare. If Argos have given up then do us all’s further and shut up shop...you won’t be missed!
Helpful Report
Posted 8 years ago
Good service excellent choice and value for money prompt delivery
Helpful Report
Posted 8 years ago
Bought on line and had problems, customer service was brilliant
Helpful Report
Posted 8 years ago
good frendly
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Posted 8 years ago
Easy to find and reserve product. Email received when product available.
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Posted 8 years ago
They had in stock a new popular toy I wanted for Christmas.
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Posted 8 years ago
When i made my order the service to receive the order was very quick
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Posted 8 years ago
Visited website to research item I wanted. Reserved item on-line and collected later the same day. Very good communication, very quick response. Reserved item brought to the counter quickly and staff were very pleasant.
Helpful Report
Posted 8 years ago
My favourite online shop with easy to navigate website, pay online or reserve and delivery time slots to help me manage my deliveries.
Helpful Report
Posted 8 years ago
Easy to find what i needed and next day delivery
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Posted 8 years ago
Bought a fire stick and I’ve got to say it’s fantastic, easy to use and it’s got everything on there to watch
Helpful Report
Posted 8 years ago
Recently bought some items in their 3 for 2 Furby connect which they were selling for £35 and was the lowest price I've seen , I also bought a pottery set and I got a fingerlings x 2 monkeys with climbing frame priced at £35 free happy daughter come Christmas day, and happy mum who loves a bargain .
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Posted 8 years ago
Easy to find and reserve product. Email received when product available.
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Posted 8 years ago
Great customer service! Great offers! Love argos
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Posted 8 years ago
Argos goes from strength to strength with it's buy now, same day delivery. I cannot fault them one iota. I reserved and item at 9am and it was delivered same day while all other shops were out of stock by 9.30am as this was launch day for an item that was extremely popular.
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Posted 8 years ago
Buy from their clearance
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,051 reviews