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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Do not read customers complaint letters, as written two in one month and have not mentioned all that I complained about! J Lyons from Correspondent Dept was more concerned about not refunding any out of pocket expenses which Argos and Expert Domestics caused. Their on-line chat do not give the correct information although they seem to leave the chat to check their information. Diabolical!!! never again Argos! you treat your customers disgracefully, no compassion, no genuine apology, no customer service where complaints are concerned.....
Helpful Report
Posted 7 years ago
I have had a very bad experience with Argos, also, out of pocket by approx £74 for something which is undoubtedly up to them. I ordered a washing machine for my elderly of 82 and paid extra for the delivery, installation etc. I understood that disconnection was included but was asked by their very caring delivery co many "Expert Logistics" that the machine needed to be disconnected which meant I had to pay and travel to the Isle of Wight to disconnect the machine. This was done then the very rude and unsympathetic delivery men decided not to deliver as there were cars parked outside. This left my mother in a very distressed and tearful state! Argos were very uncaring, neither showed any compassion. on querying the disconnection side, I queried twice with Argos on-line chat who confirmed that this was included, even after mentioning what machine I was ordering. Apparently, as Correspondent Department explained later, they disconnect Integral washing machines with this service but not free standing!!!! Integral are more time consuming than free-standing. I was paying for this service to save me having to travel and pay ferry fares which are astronomical to the Island. When checking re: delivery etc it is not advisable to use their on-line chat as apparently they tell lies according to the Correspondent Department and they also use a very unintelligent delivery company who are by no means experts..................Argos you are going down hill. I have yet to inform Trading Standards. You should not tell customers these things are included when they are not. Thank you so much for this very stressful episode, I shall try to refrain from using your services again and will advise others to do the same.
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Posted 7 years ago
Arrogant rude manager Chippenham borough parade branch needs to be taught how to speak to people who complain about goods
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Posted 7 years ago
I was over the moon when I found the toy my grandson wanted, I checked everywhere on line, most stores were so expensive. I knew he waiting for this special delivery toy (Postman Pat). I check on Argos website and was so happy, that this postman pat toy was less than half price. I order the toy in the morning and it was ready to collect in the afternoon. I am keeping the toy for his birthday, I highly recommend Argos, the service I received from the store, was the best. Well done Argos.
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Posted 7 years ago
Needed an exchange this was arranged via web chat
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Posted 7 years ago
Needed an exchange this was arranged via web chat
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Posted 7 years ago
very good service
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Posted 7 years ago
Excellent company.
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Posted 7 years ago
Help me with credit card
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Posted 7 years ago
They are always very helpful
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Posted 7 years ago
Excellent
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Posted 7 years ago
They have a lot of things what i need.
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Posted 7 years ago
Argos is a great company that offers all types off items and the staff are helpful and look after you. if it wasn't for Argos shop my kids would have not had xmas presents.
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Posted 7 years ago
Quick service
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Posted 7 years ago
Explanation was understood
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Posted 7 years ago
Very excellent service
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Posted 7 years ago
Item was bulky but the delivery was very good with texts to inform of the delivery. Good quality bed.
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Posted 7 years ago
Not sure why Argos insists on punishing it's customers with a really poor and absolutely shocking delivery company like YODEL but they will do well to remember that the customer makes Argos what it is today. Very dissapointed with the service and I think it's time to take my money elsewhwere.
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Posted 7 years ago
Everything I want
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Posted 7 years ago
Great product with a good price tag.
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Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews