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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
East of use of website..Great service..fantastic value
Helpful Report
Posted 7 years ago
Easy to order and delivery service very good. I would recommend highly
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Posted 7 years ago
Argos took payment but did not deliver and no updates. So sad missed my granddaughters birthday. When sent query not easy and help service just automataed answers. Not happy with service on this occasion.
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Posted 7 years ago
Bought a watch from them and the bracelet was adjusted in-house. Nearly lost an expensive watch due to pins falling out. If they offer to adjust your watch, my advice is not to do it. Get a proper jeweler to adjust it.
Helpful Report
Posted 7 years ago
Tried to buy curtain poles from Argos. 3 packs from two different stores and all were bowed....therefore faulty. We ended up driving 30 miles and still had no luck . None in stock in any stores locally and the shop wouldnt order any in store for us to collect. We could only have home delivery at £3.95 . They wouldnt even waiver the delivery charge despite proof of receipt. I think the quality of items are shoddy and the customer service rubbish . Was just given a premium rate number to complain and the on line chat was useless. Argos is going down . Wont be sad to see it closed because people deserve better service and goods
Helpful Report
Posted 7 years ago
Tried to buy curtain poles from Argos. 3 packs from two different stores and all were bowed....therefore faulty. We ended up driving 30 miles and still had no luck . None in stock in any stores locally and the shop wouldnt order any in store for us to collect. We could only have home delivery at £3.95 . They wouldnt even waiver the delivery charge despite proof of receipt. I think the quality of items are shoddy and the customer service rubbish . Was just given a premium rate number to complain and the on line chat was useless. Argos is going down . Wont be sad to see it closed because people deserve better service and goods
Helpful Report
Posted 7 years ago
Everything...all staff at with branch are great all happy to help. Online click and collect is spot on. Really easy to shop here and any returns are no quibble.
Helpful Report
Posted 7 years ago
Great Service. Great Prices.
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Posted 7 years ago
Very fast efficient service. Good priced items. Friendly staff
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Posted 7 years ago
Easy purchase, lots of choice and regular clearance and discounts available, 30 day return policy means you can buy when the price is right and still change your mind if you then decide you don't want the product.
Helpful Report
Posted 7 years ago
Great product, that does exactly as described, (heated sofa soft sofa throw)
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Posted 7 years ago
Happy with purchase
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Posted 7 years ago
Staff are always friendley at Argos and the service is so quick.
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Posted 7 years ago
Very happy with our all in one Harry Potter outfit. Available in store in the correct size, with quidditch snitch, marauders map, Hogwarts book cover, wand, glasses all for £16 and no delivery charge. You made a 6 year old boy very happy on his rescheduled World Book Day at school.
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Posted 7 years ago
MY ITEMS WERE IN GOOD CONDITION THANK YOU ARGOS TEAM
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Posted 7 years ago
Always buy thing from argos they are good
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Posted 7 years ago
We purchased a radio and the service was fast and the staff were very pleasant and helpful. A lovely radio and we are very happy with using this company.
Helpful Report
Posted 7 years ago
Had so many problems with Argos since Salisbury's took over. They advertising a Samsung TV with the wrong specks saying it is voice controlled with one controller for all but it is the older model so had to return. Now taking time to refund me and the voice controlled one is out of stock everywhere. I ended up buying the same TV again but at John Lewis for £50 cheaper and comes with a full 5 year Guarantee, Argos want over a hundred pound for 3 year cover when John Lewis does 5 years with the TV. Will not be using Argos again. I told Argos about the advertising being wrong and they have done nothing as still states it is voice controlled. Previous to this after finally getting a bed for my daughter delivered 5 days late because of the snow, it was full of water because they loaded it on a lorry that had a whole in the cab which they new because they put absorbent mats on the floor but that did nothing. So having to wait another week and a half. And now have had to pay a local lad £30 to come over and put up the bed when it is delivered. They have gone downhill and will stop using them and will use the cheaper John Lewis.
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Posted 7 years ago
Very professional and performed as they promised.
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Posted 7 years ago
Unlike a lot of companies who make extensive use of the internet sales they are easy to contact and deal with when something goes wrong. And they are competitive on price...
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Posted 7 years ago
Argos is rated 2.7 based on 4,066 reviews