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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
So impressed placed an order Sunday lunch time. Delivery choices were made available for an unbelievable £3.95. Promised delivery for next day between 9 and 12. Received regular updates by email. Text at 6.30 am Monday to say delivery between 7.21 and 9.21 delivered by a really friendly and smiley lady named Marion at 7.40. Cannot fault the ordering and delivery service. I have order goods from Argos before and delivery is always good as is the returns procedure. I have not check my item yet it is a folding door, the package is damaged but am hoping product is not. Marilyn M, Kings Heath, Birmingham
Helpful Report
Posted 10 years ago
I work for a Letting Agent In Edinburgh city Centre and stupidly put our office address on the delivery address for Sofas which were meant to be delivered to the tenants! After realising this in the late morning I called customer services and spoke to a Stephanie Kane I cannot express just how helpful and sympathetic Stephanie was and done everything she could to get a hold of her delivery drivers. After being told I would receive a call back after she had spoken to her drive,r to see if they could try and deliver to a different address I received a call literally ten minutes after with an update! Her customer service skills were excellent and I really appreciated her help today. Also would like to thank Gordon the delivery driver who has also went out his way to help us and again we appreciate this so much. Thank you again to Argos and especially Stephanie Kane!!! we now have he sofas! Kind Regards Lauren
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Posted 10 years ago
I've had quite a few poor experiences with Argos over the years, however my most recent experience at Otley Yorkshire store was fabulous! The "Magimix" 4200XL food processor was advertised at an astounding steal at £159.99, but when I went to click to buy it was coming up as OOS! By the time they ordered me one in, it had gone up to full price, however Argos kindly agreed to still let me have it at the sale price! Once ordered, yet again it was OOS! I was gutted! Anyhow, we decided if the colour cream I wanted was still not in stock in the next week, I'd settle for stainless steel - the Store Manager Jackie, actually, and unknowns to me, ordered and paid for it with her own Argos card, just in case all the steel ones sold out too! I was very touched by her kindness. Finally today the cream one came in stock today, and I bought it for the steal price of £159.99! All the staff at Otley argos in Yorkshire are fabulous, they went above and beyond any expectation I could have ever had! Highlg recommend! Thank you Argos Otley, Jackie thw manager, and Dawn.
Helpful Report
Posted 10 years ago
I reseved my items on line for store pick up .not much of a que so got served quickly was very pleased to find out that the shop assistant shelley told me that I was allowed to choose another toy free of charge and although there was a que didn’t mind me looking through the catalogue for one I did apologise for taking a while but she said not to worry. Well I did manage to find one , I had brought 2 toys on the offer 2 for £15 so didnt realize I could also get one free and didn’t no about the promotion untill Shelley had told me .This was a great service I received and I have told my friends about the promotion and about the service I received it was a pleasure to shop at argos Wembley Log in to leave a comment
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Posted 10 years ago
Very simple and quick to complete, competative for first year, awaiting quote for next year,what we needed for our much loved dog
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(Pet Insurance) - Posted 10 years ago
Just purchased an projector that cost me £ 144 less than Currys. Really happy with customer service.
Helpful Report
Posted 10 years ago
I purchased a bistro set direct over the counter from the Rushden Northants Store, A young guy behind the counter carried it out to my car for me as I was on my own. it wouldn't fit into my car. So on the street he unpacked it and placed the items in the car and collected all the packaging to return to store. Truly wonderful customer service, Really impressed. Always complain if things go wrong so lovely to be able to report on good service
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Posted 10 years ago
We purchased a fridge/freezer on line and must say that from order to payment to delivery selection to delivery communication, delivery and instalment, Argos have been faultless. Excellent service by delivery chaps who were helpful, pleasant and professional. Thank you Argos and well done.
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Posted 10 years ago
I was so pleased with service in Parliment St NOTTINGHAM .I bought a SOVERINE ROTERY MOWER next day delivery first class,putting the Mower together so easy. Made a great job of my lawn. Very pleased with everything THANK YOU ARGOS. MRS WHITCHURCH
Helpful Report
Posted 10 years ago
I Regularly Purchase goods from Argos and have always had a great experience. Not only are the goods very competitively priced and available instantaneously. My Local Store is Netherfield in Nottingham and Dan is always a great help when called upon even swapping faulty goods without hesitation. James
Helpful Report
Posted 10 years ago
Just retuned a faulty toaster to Leigh Parsonage store and found service excellent. No waiting in queues just a very pleasant young lady who did an exchange with no problem.
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Posted 10 years ago
purchased a carpet cleaner @Canterbury wincheap. 100% service and assistance from Jason. A very enjoyable shopping experience
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Posted 10 years ago
Recently queried dimensions of Delonghi Combi Microwave as suspicious of dimensions in catalogue.My local store PONTYPRIDD were brill.Brought product to measure before purchase.
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Posted 10 years ago
Good policy at a great price.
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(Pet Insurance) - Posted 10 years ago
Bought Platinum insurance for our 2 collie pups. Researched online but rang to arrange the policy ( wanted to be able to ask questions if needed - didn't want any nasty surprise's) Unfortunately 7 months later one of my girls became ill, took her to our vets who kept her in for 5 days, as her condition worsened she was referred to the small animal hospital, where she was kept in for another week. She was diagnosed with a form of meningitis, she is recovering and will be on meds for 6months. ARGOS were BRILLIANT. I rang them to say she was ill and they said they would send out a form and wished her well. I received a text to say they were dealing with my claim and later copies to say that all bills had been paid. No hassle, No stress, No quibbling about the treatment or our vets referral to a specialist or the subsequent tests and treatment. They kept us informed and paid quickly, cant ask for more than that.
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(Pet Insurance) - Posted 10 years ago
very impressed with the customer service i recieved at Argos they were very helpful.
Helpful Report
Posted 10 years ago
I just wanted to say that today I went to ARGOS Omagh, Co. Tyrone, N Ireland, I had a list in hand and didnt know where to start! As I stood helplessly looking round me dreading the whole process, over came an angel with the name 'Roiseen', who Im so grateful to for rescueing me!! She took me under her wing, and helped me locate and order the things that I wanted, and ordered the things that werent in stock. What a truely great staff member!! Thank you ROISEEN! [Im the lady that was doing santa.]
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Posted 10 years ago
I went to argos in South Ruislip and was very impressed with the service . A lovely young girl called Georgia was very helpful. She helped me find what I wanted in the catalogue and took the trouble to check about the product when I asked a question. She checked it on her computer. It was really good to have some help before ordering . It was a reconditioned apple phone I was buying so quite expensive so I was glad to get reassurance and she checked the stock levels for me
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Posted 11 years ago
When to argos in Haringey and bought a couple things, customer service was really good got my items within 3 minutes, thanks to a young lady called Meritta, she was really quick on her feet and had a lovely smile
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Posted 11 years ago
Brilliant service from staff at wythenshaw thanks Clare you are a star
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Posted 11 years ago
Argos is rated 2.7 based on 4,050 reviews