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Argos Reviews

2.7 Rating 4,049 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I’d purchased a steamer for my triplets, as you can guess, new born babies, life if crazy. It stopped working and I could find my receipt. Thankfully the manager at Cheadle Argos sorting things out, such an amazing woman. She personally brought the room steamer from another store. Going that extra mile was an amazing thing to do. Please thank her from my triplets
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Posted 6 years ago
Buy lots if merchandise from Argos website Always able to browse there website and never had any problems with there merchandise
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Posted 6 years ago
Pleasantly surprised to see a smiley face exactly wot you need. Great customer service. Have been often served by chris and allways allows you time and explains well done argos.
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Posted 6 years ago
I had a Ratten garden corner unit from Argos after a few weeks I notice the cushions had gone a little flat ,I had a live chat but got no were then I rang and got a lovely lady name Jill completely different and was so helpful and my problem was dealt in no time such a lovely lady who I would like to say a big thank you too ,
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Posted 6 years ago
I bought an item at argos in sainsbury in Paignton and the staff well excellent
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Posted 6 years ago
Very friendly staff and very helpful
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Posted 6 years ago
Got same day delivery, great service.
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Posted 6 years ago
Easy app to use great value for money. Love the buy now pay later feature on store card
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Posted 6 years ago
Easy to order what I wanted, simple to pick up
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Posted 6 years ago
They always have what I want and usually have great offers too.
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Posted 6 years ago
How lucky Argos is to have a staff member called Michelle working at Speke retail park always goes the extra mile for customer twice I’ve had dealings with Michelle and helped me enormously well done Michelle
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Posted 6 years ago
The delivery men that delivered my 8 boxes of heavy furniture took them upstairs for me and placed them down even though it must have made them tired. Many thanks for your professionalism!
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Posted 6 years ago
Ordered an on line to be delivered. When I received the confirmation email i realised it was the wrong address. Through argos livechat this was resolved
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Posted 6 years ago
I had an amazing experience with Jorge. He went above and beyond to make sure I would get the unit I liked most and also making sure my application was approved. He is very patient and polite. He will guide you all the way through your process. Love Jorge
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Posted 6 years ago
Amazing service at Workington Charlotte and her team are a credit to the business
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Posted 6 years ago
Brilliant service today at the Workington store Ben was so friendly and helpful
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Posted 6 years ago
After my visit to the Argos store in Dalston London, I was very pleased with the service that I received from the store Manager David. My visit was to buy a Russell Hobbs Freezer. David was very friendly helpful and above all, new his job very well. I would not hesitate to return to this store if I ever wanted another item. Well done to all the staff. 10 out of 10.
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Posted 6 years ago
Sam in your white rose store was very helpful and pleasant polite I have been served by her on a few occasions her service is 10 out of 10 nothing is any trouble for her she is a good member of your team
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Posted 6 years ago
I bought a Bush vacuum cleaner in August and the suction stopped working a couple of weeks ago. I called Technical Help at 10am today who diagnosed there was a fault with the machine and transferred me to Customer Services. I expected I would be asked to drop the cleaner into the nearest Argos for repair, but instead was told a new vacuum would be delivered that day. The very friendly delivery man turned up at 2pm with a brand new machine and collected the damaged one. I am so impressed by the Argos team. Fantastic customer Service!
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Posted 6 years ago
Went into the store at March Cambridge to return a faulty item, I had lost my receipt but the staff could not be more helpful even though I'd gone to the wrong store by mistake they sorted out the numbers I need to contact,which I did and an engineer was arranged the same day to come in a few days time wonderful thanks very much Graham
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Posted 6 years ago
Argos is rated 2.7 based on 4,049 reviews