“Asda have a wide range of both branded and their own products.
The staff will stop what they are doing and assist you to find a product,
unlike one of their major rivals.”
“Asda price guarantee is farcical. I was supposed to receive over £12 as part of this scheme, but the vouchers never showed up. When I complained they said they would investigate, then when I heard nothing I called them. I was told to wait 28 days to get the answer about what had happened to the vouchers. The 28 days are now up, I have heard nothing and not received the vouchers. I then find out the orders are only available for 28 days. This hads left me feeling cheated and will not recommend Asda to anyone.”
“Extremely rude and patronising (female) member of staff in the Hyson Gren Nottingham (UK) who insisted on calling me "darling" whealing with my complaint. Her response when challenged on this "I will speak to you as I like"
Highly unprofessional to say the least”
“A complaint via resolver regarding Asda delivery, still not responded to a year and a half later! Jonjo at Asda replied ' irrelevantly' recently that they do not accept complaints via resolver. That's not true, here's the link :
https://www.resolver.co.uk/complaints/shops- complaints
Click the link and scroll down the list you will see Asda does accept complaints via resolver!
They delivered shopping dripping in raw broken eggs and I refused to sign, understandably! No promises were kept, and I'm furious with the latest response, which is lies! You will see Asda do accept complaints via resolver!
Resolver emailed Sean the chief executive on my behalf! I have requested jonjo provides all emails from myself and resolver to Sean area response from Sean! A year and a half later this should have been resolved by now! You can view pics of how shopping was delivered on google + I think I put them.. :)
Disgusting. Hope Sean responds!”
“I purchased a new pair of glasses great service and only £45.00 for a pair of glasses with verifocal lenses.That included the eye test.
Well done Asda brilliant service at a cracking low price.
I am ordering another pair of reactor lights at an astonishing £89.00.”
“The prices and products are nice. However I always use the pick-up service and its terrible. Have to wait for my package for more than 15 minutes if no any other people there in the same time. I love otherwise, but this service should be improved.”
“I have been a regular Asda online grocery shopper for a number of months, also previously at other times.
There is not an order received that I havent had to ring Customer Services in these last few months. From expensive cuts of meat that are continually sent out of date, 4 in my last 4 orders alone!! I receive the usual apology, followed by the refund. Each time my complaints are apparently logged and forwarded to the store concerned, however, at no point have I received a call as requested in order to make my concerns heard.
I have just received my delivery today, yet again I'm on the phone to CS regarding joints of meat that are 2 days past the use by date! Yet again I'm told my concerns will be passed on and I will receive a £10 voucher for my inconvenience! This time Asda my patience as ran out, I won't be shopping with you again, therefore your voucher remains as useless as your out of date products!!!”
“I recently ordered black school trousers from George at Asda . They fit my daughter perfectly she was very happy with them. Great price also . Will recommend to others”
