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Card Factory plc Reviews

4.6 Rating 552 Reviews
89 %
of reviewers recommend Card Factory plc
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Terrible service, paid £8.99 for Saturday delivery, clearly said on checkout would delivery the next Saturday....order changed to be a whole week later (after birthday) and therefore far later than standard delivery. Basically I paid £8.99 to delay my delivery and they wouldn't offer any refund.
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Posted 7 years ago
Went to Bar hill CAMBRIDGE Branch on 23/2/19, and had the worse experience of going to a shop in my whole life. The staff need training on how to treat customers when things not go smoothly specially when it is their fault. Very disappointing experience.
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Posted 7 years ago
Been im to the carlisle store today maybe the staff could do with some customer servoce training .no acknowledgement at till no please or thank you,to busy talking to another member of staff
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Posted 8 years ago
Card Factory plc is rated 4.6 based on 552 reviews