“Terrible service, paid £8.99 for Saturday delivery, clearly said on checkout would delivery the next Saturday....order changed to be a whole week later (after birthday) and therefore far later than standard delivery.
Basically I paid £8.99 to delay my delivery and they wouldn't offer any refund.”
“Went to Bar hill CAMBRIDGE Branch on 23/2/19, and had the worse experience of going to a shop in my whole life. The staff need training on how to treat customers when things not go smoothly specially when it is their fault. Very disappointing experience.”
“Been im to the carlisle store today maybe the staff could do with some customer servoce training .no acknowledgement at till no please or thank you,to busy talking to another member of staff”