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Card Factory plc Reviews

4.5 Rating 315 Reviews

88 %

of reviewers recommend Card Factory plc

Company Reviews

4.5

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Card Factory plc 5 star review on 20th July 2023

Card Factory plc 5 star review on 11th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prescot Merseyside is the most helpful store there was a lady on hand to help as I had 2 bags of shopping and she pointed me in the direction on Saturday and the gentleman on the till quick ans helpful. The Manager is a credit to the store she always has a smile on her face”

Posted 5 months ago

“Brilliant staff brilliant service 👏 Nothing is too much trouble Keep up the great service team Card factory rocks”

Posted 5 months ago

“I was served by a lovely lady called Marie at Crystal Peaks, Sheffield. She was very helpful and friendly, nothing was too much trouble for her”

Posted 5 months ago

“card factory Livingston. I had 17 cards to fined when Michelle and Casey offered to help as i was looking a bit lost and between them i had all 17 cards within 10 mins could not ask for better”

Posted 5 months ago

“Really professional and a nice warm experience”

Posted 5 months ago

“Samantha at Portsmouth ocean retail park blew me out the water with her balloon displays she done for my little girls Nothing was too much of a big ask and she accommodated us in every way she could possible . Customer service second to none thank you for making our girls eyes light up”

Posted 5 months ago

“Excellent service. Polite and friendly. Great value for money. Well done card factory. Certainly recommend you to friends and family.”

Posted 5 months ago

“Heanor and Ilkeston staff are always friendly and welcoming very helpful”

Posted 5 months ago

“Many thanks to Ramsgate card factory, and Liam for that absolutely perfect service. MrsMarionGisby.”

Posted 5 months ago

“Bittern card shop has very helpful and friendly staff & good selection of cards for different occasions !”

Posted 5 months ago

“Many thanks to the staff at the New George Street, Plymouth branch for their help on Wednesday, 6th December. Two extremely pleasant and helpful ladies went to great lengths to search for a particular type of card for me and the lady at the till was also very helpful. These members of staff are a great asset to your company”

Posted 5 months ago

“Good value and excellent customer service from Helen in the Exeter store.”

Posted 5 months ago

“Always use card factory the moor , Sheffield,the staff are always helpful , especially Louise who is so friendly and will go above and beyond to help find what you need .”

Posted 5 months ago

“Went to Beaumont Leys shop this morning, was served by Chloe, who very kindly checked I had envelopes for all my family/friends Christmas cards. (29 of them) plus gift wallets, 15 of them, plus helped me purchase stocking fillers for 3 great grandchildren. Her kindness and patience was thoroughly in line with Christmas spirit and a credit to The Card Factory. Thank you so much Chloe. Merry Christmas to you all. 👏👏🎅🎅🌟🌟👏👏🎅🎅”

Posted 5 months ago

“I always find the staff in your chippenham store so helpful , cheree served me today, very smiley and pleasant to deal with”

Posted 5 months ago

“Michelle who works at the Portchester branch, went out of her way to help me get what I wanted, 2 fluffy Hamsters for my grandchildren. Thank-you.”

Posted 5 months ago

“I went to the shop in Clifton Nottingham yesterday and had excellent service from Ange. She was so friendly, she asked if I wanted stamps or tissue paper to go with my purchases, I had forgotten about these and her prompt made me buy some . Thank you so much. Wonderful customer service”

Posted 5 months ago

“Been to card factory today in Barnsley South Yorkshire. Always a pleasure as the Staff are very helpful and so friendly. Wouldn't go anywhere else for my cards.”

Posted 5 months ago

“Recent visit to local branch at Nugent Centre and staff were very helpful and polite as always. Good selection of cards and great value for money.”

Posted 5 months ago

“hiya, i use card factory most of the time for birthdays, christmas etc, i went in the shop this morning for christmas cards for my family, i found exactly the cards i want and was served by maxine who i have know for 20 years and is very professional as all the staff are and most helpful.”

Posted 5 months ago

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Card Factory plc is rated 4.5 based on 315 reviews