Catawiki Reviews

Name: Catawiki
Rating: 1.30

1.3 Rating 691 Reviews

6 %

of reviewers recommend Catawiki

Company Reviews

Questions

Metrics

1.3

Based on 691 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Catawiki made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Catawiki 1 star review on 16th October 2025

Jolie Reuben

Catawiki 1 star review on 12th September 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Christabelle

Catawiki 1 star review on 5th April 2025

Jadolala

Catawiki 1 star review on 14th January 2025

Cole

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm writing this here because I'm not getting any response through your official channels. One of my support queries has been pending for 6 days with no reply, and I submitted another one yesterday as an urgent issue — I received a broken object, the seller is refusing a refund, and I know that your policy requires claims within 3 days. I’ve sent clear photos and messages multiple times, yet there’s been total silence. You charge an extra fee for buyer protection, but in this case there has been no protection at all. This is deeply disappointing and unacceptable.”

Helpful Report

Posted 5 months ago

“I’m extremely disappointed with Catawiki. I bought what was advertised as an “acrylic painting on canvas,” but what I received was just a printed image with no artistic or real value. It’s heartbreaking because I trusted this platform, thinking they ensured some level of verification and authenticity for the items they sell. After digging deeper, I’ve seen that the same seller has other listings described as original artworks, but they all look like images generated by AI. It’s infuriating to realize that anyone can upload anything and deceive buyers, while Catawiki washes their hands of any responsibility. What makes it worse is that the seller completely ignores my messages, and Catawiki takes weeks to reply, only to tell me to sort it out directly with the seller. I feel utterly unprotected as a buyer. All I want is my money back and to leave this awful experience behind. I won’t be buying from Catawiki again and strongly advise others to be extremely cautious.”

Helpful Report

Posted 5 months ago

“I purchased an item on Catawiki that was clearly listed as brand new. What I received was heavily tarnished, extremely used, and in very poor condition — completely misrepresented. I submitted a complaint with photos, and Catawiki acknowledged that my claim was valid. However, more than 10 days later, I have received no refund, no return instructions, and no real resolution. Catawiki advertises itself as a platform with expert-reviewed listings and a safe buying experience, but in practice, they do not take responsibility when sellers mislead buyers. Despite admitting the problem, they have offered no meaningful help. I'm very disappointed with both the product and the customer service. I expected much better.”

Helpful Report

Posted 5 months ago

“After submitting a withdrawal request and not receiving a response for several days, I noticed that the funds in my wallet had disappeared without any explanation. I waited patiently for a week but received no communication about the issue. Eventually, I reached out for help using the contact information in my bio. Fortunately, they responded and were able to assist me in recovering the lost funds.”

Helpful Report

Posted 6 months ago

“I am a seller and unfortunately 2-3 times an item wasn’t paid by the bidder, but their system reoffererd the item without us aware and someone bidded 2 euros and won without our knowledge, this item we sold before because people kept not paying. The issue is now the person left negative review which affects our reputation, I think they should offer more protection against such cases as this is not fair. We even offered the customer another free fossil, but they are not responding. This is very unfortunate and a lack of customer service from catawiki. Really disappointing as I’ve been on Catawiki for 4-5 years and got 100% positive feedback and we are a small business that cares for customers. Really shameful on catawikis part. As it was their systems issue, and we have checked and AGAIN, their system has uploaded the item again when I’ve told atleast 3 representatives that this item wasn’t available and sold already???? At very best they should neutralise the review and remove the item from their system.95726514”

Helpful Report

Posted 6 months ago

“In recent weeks, I saw several antique items that I wanted to bid on but for two of them the Catawiki seller did not allow Americans to bid on their items. These were small items that could have been easily packed and shipped. If you're looking for a truly international bidding platform, you'll be disappointed in Catawiki.”

Helpful Report

Posted 6 months ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

Helpful Report

Posted 6 months ago

“Are some of TEMU's items being sold for much more and assessed as antiques by the so-called experts 😌”

Helpful Report

Posted 8 months ago

“My package after a month arrived,,,had gone thru customs,,but the coins that were supposed to be inside were gone,,,base of package had been opened and there was nothing inside,,,i reported this to Catawiki and they made it sound like it was my fault for accepting an empty package,,,wanted a police report, photos, documentation and in the end,,,they closed the case and screwed me out of $200 dollars..I wont ever buy a coin from them again,,,and i think they use shill bidders to drive the price up on objects...”

Helpful Report

Posted 9 months ago

“After almost three months, Catawiki has not offered a solution for not receiving a Lego building set. As a buyer, you are not protected in any way at Catawiki. You have to pay and then just wait. I received an empty box delivered to my home from Belgium. In my opinion, Catawiki should oblige the seller to take out shipping insurance. In my situation, the package was not sent in the box or the package was stolen at Vape and before delivery to PostNL. I reported it to Catawiki, but they are very antisocial and have not been heard from since. They collect money but do not adhere to European consumer regulations.”

Helpful Report

Posted 9 months ago

“Catawiki is vooral leuk voor Catawiki, de kosten zijn belachelijk hoog, en koopjes tref je niet. Wel veel namaak, maar daar wordt nauwelijks iets aan gedaan, erg jammer. Ik ben zelf powerseller gewesst op Ebay, en ook daar kan je best wat op aanmerken, maar het systeem is een stuk eerlijker naar bieders, en je winst bij verkoop een stuk hoger. Ook aanbieders ban nep zijn daar snel klaar, daar zorgt het feedback systeem wel voor.”

Helpful Report

Posted 10 months ago

“Terrible company”

Helpful Report

Posted 10 months ago

“I purchased a dinosaur tooth fossil for $550 plus shipping. My took the 'fossil' to a natural history museum, three museum staff examined the 'fossil', including a palaeontologist, all three museum staff reckoned the 'fossil' was a fake. I tried to get my money back but they would not give me a refund. I think my emails are answered by an AI robot which basically ignores my complaints. Can anyone offer advice?”

Helpful Report

Posted 10 months ago

“Stay clear as this has been the biggest nightmare of my life. They trick you into investing with all their lies and tactics. They are not a real company and have no address as the FCA warned me they are a scam. I tried to close my account and withdraw when I had over €445k but they continued to make excuses not to give me my money. The platform is fake your money does not go in the market they steal your money through opening a cointandem account and buy bitcoins with your money into different bitcoin wallet addresses. The company credit is fake, the bank details are not theirs it’s cointandems. They knew I had a daughter and I was unwell and they continued to gaslight me. Adi Reed who worked with them got close to me and told me it was a scam and introduced me to TheresachinRecovery INC he told me they're the best team to help me as they've given them a lot of problems lately by helping most victims in breaking their severs successfully, TheresachinRecovery INC passed excellently cause they did exactly what I was told they're capable of. Here is their details email t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 Please feel free to be vulnerable with them as their incredibility is topnotch.”

Helpful Report

Posted 11 months ago

“This unfortunate experience serves as a glaring example of a well-orchestrated scam. I was misled into investing more than $120,500, all the while believing that I was earning significant profits. Yet, when I finally decided to withdraw my earnings, the scammers continually insisted that I pay even more money upfront. Fortunately, I discovered COVSECLTD*COM, where their supportive and professional staff went above and beyond to ensure that I received my full refund without any further complications.”

Helpful Report

Posted 11 months ago

“Ever felt the crushing weight of being misled and seeing your savings slip away? 😟 You're not alone. Scams can happen to anyone, and they leave us feeling powerless. I found myself in this exact situation with a deceitful broker, unable to withdraw my hard-earned money. It was an overwhelming experience, but there was a glimmer of hope—[M`O`N`E`I`O`R`E`C`L`A`I`M.C`O’M stepped in just when I needed them most.Their team treated me with understanding and professionalism, guiding me through each step of the recovery process. 🙌 Thanks to their expertise, I reclaimed what was rightfully mine.”

Helpful Report

Posted 11 months ago

“0 customer support, they don't reply to emails or messages. The seller ratings are as fake as could be, any bad review gets removed without any reason even though its is rightfully given. You pay protection fee that doesn't give you any protection at all”

Helpful Report

Posted 11 months ago

“So called experts clueless on archaeological artefacts I've forgotten more than they know, absolute waste of time trying to list anything in there auctions, a joke of a service dont waste your time.”

Helpful Report

Posted 11 months ago

“After engaging in trading with a company, I found my assets withheld for no apparent reason, leaving me unable to access my funds. I reached out to Emily Henry, a highly reputed recovery expert who specializes in reclaiming withheld or scammed cryptocurrency if you provide the required legal trade details. She was able to recover all my assets. You can contact her via: Email:: emily__henry__159_( @ )_gmail_._com or WhatsApp: +1 ( 925 )-52-49-842”

Helpful Report

Posted 11 months ago

“Good day, everyone! I don't want to terrify anyone, but the rise in cybercrime is concerning. I was duped by an investment fraud organization that promised a 100 percent return in a week. I realize it’s greedy, but it can happen to anyone. I fail to this scam and lost up to $285k worth of cryptocurrency i taught that i was dealing with the right team until I requested for my withdrawal after some weeks of my membership but the process got declined, I tried to contact the customer care system for help they rather ask that i deposit an extra $74k usd for maintenance fee and some tax fees after I already have a total of $285k usd on hold, the whole situation got me really depressed and mad at a point that was when i got into looking out for a hacker who could be of help Luckily enough I came across Rose Hoover , I first texted her and she replied and I explained the situation to her and she assured me to be of help, i trusted her and we got going and in less than 48 hours I had all my funds back to my wallet, if you are a victim of scam kindly reach out to them via:: Email:: rose__hoover__90__(@)__gmail__.__com Whats-App:: +1 ( 301 )__409__2753.”

Helpful Report

Posted 11 months ago

Catawiki is rated 1.3 based on 691 reviews