Catawiki Reviews

Name: Catawiki
Rating: 1.30

1.3 Rating 676 Reviews

7 %

of reviewers recommend Catawiki

Company Reviews

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Metrics

1.3

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

Helpful Report

Posted 11 months ago

“I regret to inform you that my experience with this company has been quite disappointing, resulting in the loss of my savings. At first, everything seemed promising, but whenever I attempted to withdraw my profits, my requests were consistently denied. This situation caused me significant distress. Thankfully, I discovered COVSECLTD*COM, where the dedicated staff worked diligently to assist me in recovering my funds.”

Helpful Report

Posted 11 months ago

“I am open to sharing my experience with Bitcoin investment and losing money to scammers. However, yes it is possible to recover your stolen bitcoins. I never believed in Bitcoin recovery because I was made to understand that it was not possible. However, sometime in October, I fell for a forex scam that promised overly high returns and lost close to $55,000. I searched for a month for help until I finally came across an article on Reddit in regards to recovering stolen cryptocurrency so I reached out to them (brigadiatechremikeable(@)proton.me)OR Telegram +1(323) 9 1 0 1 6 0 5) i was so scared and skeptical because I have heard of bad experiences. Still, I decided to give him a try and to my greatest surprise I was able to get all my stolen bitcoins recovered from the scammers within a very short time frame. And they were able to introduce me to the best and legit BTC investment. I am so happy to keep getting my daily BTC, all I do is keep 0.1 BTC in my mining wallet with the help of Brigadia Tech. They connected me to his mining stream and I earn 0.4 btc daily with this, my daily profit. I can get myself a new house and car. I can’t believe I have thousands of dollars in my bank account. Now you can get in touch with them through contact details i have provided above”

Helpful Report

Posted 11 months ago

“scam - if something goes wrong with the item you purchase then Catawiki will not help - they will send you a lot of messages and text....but they will never ever give up any money they have recived! NEVER - so in short, oif everything goes well then it is a good service they provide....if something goes wrong you are one your own.”

Helpful Report

Posted 11 months ago

“They closed my trades without even taking time to inform me and went ahead to announce that it was technical problems, but I received no compensation and lost so much, trustpilot stopped trying to silence me by deleting my reviews. Mrs. Doris Ashley made sure I got back every penny they failed to pay me, all I had to do was file a report to them and they acted really fast and made sure I was refunded in less than a week. Email: dorisashley71 (@) gmail com WHATSAPP:+1---(404)--721---56--08”

Helpful Report

Posted 11 months ago

“Absolutely crapawiki. Where’s my refund? Item was purchased on crapawki. Item was lost in transit. Seller not reimbursed the purchaser not fully refunded the purchase price. Crapawiki by name and nature. You can’t even contact them. “Blind emails” How is this legally possible. It seems the internet is bandit country.”

Helpful Report

Posted 11 months ago

“Superbad totally not the color in the photo and then even try to lie and say that I am not getting a refund”

Helpful Report

Posted 11 months ago

“Dont ever do anything on Catawiki, Buyer claims not as described " Proof all documents" they tell the Seller to send it to an expert,after one month as a private , he provided with a letter from a company that they claimed its fake " i told them its not fair,let him send it back, anyone can say a good chain is not real and keep it and get a refund. And without any Proof except a letter of authentic from a gold company, the expert is not real Experts, more likely a part time work for someone who works with all the other fake watches and they think they are above the law, whatever you do NEVER give THEM anything, European Union law and court is against their "policy" and unfair terms, they are scaming everyone who is submitted to pay for the situation to go away. SCAM PLATFORM IS CATAWIKI , never get a refund!!”

Helpful Report

Posted 1 year ago

“They have the worst and the rudest customer service, the expert made a mistake with an item then after i sold it they wanted me to pay them back. I don’t advise anyone to sell on it”

Helpful Report

Posted 1 year ago

“Terrible. Got scamed, catawiki did nothing and even deleted my bad review for seller!!!!”

Helpful Report

Posted 1 year ago

“I confirm what others have said, the support service is non-existent. Avoid that platform like the plague and especially sellers who don't have 100% positive reviews. I purchased a subwoofer for 180 euros that was clearly not working. Even though I immediately attached a video of the problem, recognized by the seller himself, they couldn't stop the payment! They gave me a 30 euro voucher for future purchases!”

Helpful Report

Posted 1 year ago

“Terrible customer care. I have ordered (and paid) one hi-fi amplifier. When I have opened the package it was surrounded by trash (literally) and the amplifier wasn’t working . After days Catawiki is not handling the issue and they say that may be they can consider a partial refund ! I’m gonna make a claim to Police for scam.”

Helpful Report

Posted 1 year ago

“Its a scam. Lost €55 on yugioh cards. They just re auction it. How the heck is this site still active”

Helpful Report

Posted 1 year ago

“I had high expectations when I decided to participate in an auction on CATIWIKI but unfortunately, my experience was nothing short of abysmal. Catiwiki The website's user interface is astonishingly outdated and clunky for a platform that deals in high-end, luxury watches. Navigating through the listings feels like an ordeal, with pages taking forever to load and filters that either don’t work properly or are so limited that they might as well not exist. It's baffling that a site dealing with items worth tens of thousands of dollars can't manage a decent, modern browsing experience. Questionable Bidding Practices The bidding process itself raises a lot of red flags. I witnessed several instances where bids jumped in suspiciously large increments, making me wonder if there are shill bidders or if the site is artificially inflating prices. Transparency is key in auctions, but this site seems to operate with an unsettling opacity that makes it difficult to trust the process. *Lack of Proper Authentication** You would think that a luxury watch auction site would take authentication seriously, but that’s clearly not the case here. The descriptions provided are often vague and sometimes outright misleading. On top of that, they seem to rely too heavily on third-party authenticators who have no real accountability, accessibility to the items they are valuating leaving buyers in the dark about the true provenance of the watches they are bidding on. **Poor Customer Service** If you’re unlucky enough to encounter an issue (which, trust me, you will), don’t expect any help from customer service. Their response time is slow, and when they do get back to you, their answers are generic and unhelpful. They seem more interested in closing the ticket than actually resolving your issue. For a site dealing with luxury items, this level of customer service is inexcusable. The customer service are of the "Cut & Paste" school. Mostly youngsters with no real people skills and closely follow a script. Therefore USELESS **Overpriced Buyer’s Premium** The buyer’s premium on this site is extortionate. After paying a significant amount for the winning bid, you’re hit with an outrageous fee that makes the whole experience feel like a rip-off. When you factor in the lack of transparency, questionable bidding practices, and poor service, this premium feels like an insult to injury. : **Avoid at All Costs** Overall, Catiwiki is a dismal place to buy luxury watches. The poor user experience, suspicious practices, lack of transparency, and terrible customer service make it a platform to avoid. If you're serious about purchasing a luxury timepiece, do yourself a favor and take your business elsewhere. This site is more interested in squeezing every penny out of you than providing a trustworthy, high-quality auction experience.”

Helpful Report

Posted 1 year ago

“Following some unreal broker on ig , I end up losing my saving money and profits. With the help of "' wikihelpdesks @ g mail c om " I was able to recover my funds and I am Investing via NAGA because they are secure, fast and reliable.”

Helpful Report

Posted 1 year ago

“bought a Zippo lighter, paid and never got it... they say there is no refund because they already paid the seller... and "buyer protection" was also paid... horror”

Helpful Report

Posted 1 year ago

“I bought an item that was delivered in a condition that was not as described. A bottle of wine that was described as the metal capsule and cork being intact. It had a hole in it when it was delivered and wine had leaked out into the packaging. I complained to Catawiki and sent photos. They said it was normal to happen during delivery and they would not investigate further. I feel completely let down by the company. They do not seem to help the buyer at all if there are any problems, even though you pay them an expensive ‘buyer protection fee’. They seem to just be interested in taking your money. Awful customer service experience. I do not recommend using them at all and will never do so again. I will find a better more professional and reputable company. Avoid.”

Helpful Report

Posted 1 year ago

“CATAWIKI does not leave up to the promise that "your money is safe" My order was delivered July 29. I informed them immediately when I received my order that at least one items was broken and that I will unpack the rest later - because I was elaving. When I finally unpacked it 3 were broken. I update them on the 4th August and they claimed I was outside the window - they are not helpful to the buyers - they really only protect the sellers - despite the fact that we pay them a commission.”

Helpful Report

Posted 1 year ago

“Catawiki is a scam , they auction items which are not properly curated by their experts. After you receive it returning rhe garbage and getting your money is very difficult. Never trust that platform. Sellers outside EU sell garbage and trick consumers.”

Helpful Report

Posted 1 year ago

“Awful experience. They charge the buyer extra charges and don't support buers at all. There are good sellers, but there are those who sell fake jeweller or dont send them at all and catawiki doesn"t do anything about it and even support them. So, be very careful when you choose something to buy on their site. Read sellers feedbacks. Avoid LARAGM”

Helpful Report

Posted 1 year ago

Catawiki is rated 1.3 based on 676 reviews