Clarks Shoes Reviews

Name: Clarks Shoes
Rating: 2.51

2.5 Rating 556 Reviews

36 %

of reviewers recommend Clarks Shoes

Company Reviews

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Metrics

2.5

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Clarks Shoes 1 star review on 27th July 2023

Dr. Anuradha Rao (HC)

Clarks Shoes 1 star review on 16th June 2023

Joy

Clarks Shoes 1 star review on 19th April 2023

Stacey

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable, Unique styling, extraordinary quality.”

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Posted 5 years ago

“Are the best shoe which I can wear in my life.”

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Posted 5 years ago

“Sue Thompson in the clarks whitehaven shop really knows her produkts! She was able to tell me all about the boots I was interested in so I could make my decision later. Very pleasant experience. Will shop there again”

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Posted 5 years ago

“I have been dealing with the Clarks store in Andover for many, many years. During this time there have been a number of staff changes but on each and every occasion the new member of staff have been of a very high standard. The current staff, including the Manger, have been in post for at least the last seven years and do the company proud. To day I returned a pair of shoes where the sole had broken down. There was no issue and a replacement pair of shoes was both offered and accepted by me. During this last year Andover has seen the demise of several well known shops. Please do not let our small but very active, Andover Clarks store be on that demise list. A customer who has purchase very many pairs of shoes from this store and have always been extremely satisfied.”

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Posted 5 years ago

“Didnt have shoes i wanted ...but found them for me in a shop local to me”

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Posted 5 years ago

“Their shoes are unbelievably comfortable! Good service on delivery too.”

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Posted 5 years ago

“Staff in Harrow store were very polite and helpful. Bought shoes for high school and very happy with quality and price.”

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Posted 5 years ago

“Their service was very friendly & quick.”

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Posted 5 years ago

“Excellent product and customer service”

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Posted 5 years ago

“Clarks simply produce the best shoes in the world. Always comfortable, last a long time and look great.”

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Posted 5 years ago

“My Daughter made an appointment today for her three children one who is autistic at Clarke’s shoes shop in the middle brook retail park Bolton, they had a wonderful experience. The staff where so helpful and friendly especially Danni, my daughter and grandchildren where taken into the back off the store room given a iPad to chose what shoes they like, they all had their feet measured Danni was excellent with the children. Thank you for all your help one very happy Granny.”

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Posted 5 years ago

“Great quality sandals the comfiest I have ever had!”

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Posted 5 years ago

“they had good rangecof products and excellent sale. items delivered promptly well packaged and free returns.”

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Posted 5 years ago

“The quality very nice”

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Posted 5 years ago

“Amazing shoe company, I’ve been wearing them ever since I found a pair in my local thrift store about 5 years ago. I usually buy 2-3 pairs at a time and they last a long time. Two days ago I bought a pair of Garratt Lace black shoes and a pair of Triken Run Red Brick color and OMG! I don’t want to take them off, so much so I ran and bought another pair yesterday, love this shoe, love this company! It will always be Clark’s for me!😀😀”

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Posted 5 years ago

“I Have had a number of operations on my feet and Clarke's staff have always been most helpful”

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Posted 5 years ago

“Love their shoes!”

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Posted 5 years ago

“As always very easy ordering and from the first wearing of the shoes they seemed very light and comfortable”

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Posted 5 years ago

“Great product and customer service.”

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Posted 6 years ago

“I recently bought some shoes from Clarks. As I work on my feet all day, I was extremely pleased with how comfortable and light these shoes were. Very well made and a good price.”

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Posted 6 years ago

Clarks Shoes is rated 2.5 based on 556 reviews