Co-op Food Reviews

Name: Co-op Food
Rating: 2.31

2.3 Rating 206 Reviews

28 %

of reviewers recommend Co-op Food

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2.3

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Co-op Food 1 star review on 22nd December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new chicken and mushroom pie is a watery mess and rubbish much prefered the old cheaper chicken slice. Co -op up to its normal tricks pay more get less as did with grapes that went from 500grms to 450grms in same size container. Deception as usual to go with highly inflated prices!”

Helpful Report

Posted 3 years ago

“Customer service is mostly outstanding however the prices are ludicrously high. Co-op now makes marks and spencers look cheap... Four pounds for a box of cereal? I mean, where does it end? So much for co-op being about the people. Wasn't that the reason coop was started after the war... To make living more affordable? There I was thinking sainsburys is expensive... Not in comparison. They have weekly price hikes. Avoid..”

Helpful Report

Posted 3 years ago

“High prices, false rebates. The money back thing and being a ''life member for just 10$'' is just another way to make you think you might be saving money. Produces are no better than elsewhere and sure as hell no cheaper. They don't even a good variety of said products!”

Helpful Report

Posted 3 years ago

“The worst fish pie ever Just black skin no white fish and no taste 2nd bad meal in two weeks The other was chilli poor quality mince all fatty and greasy I would change supplier if this is the rubbish they turn out Never food shop hear again”

Helpful Report

Posted 3 years ago

“Co op mature cheddar slices are really bad. Bitter taste and not at all enjoyable to eat.”

Helpful Report

Posted 3 years ago

“Bought the Sheppard pie today. Dissatisfied. Mash potatoes are dominant. Very little meat, vegetables. Would not buy again.”

Helpful Report

Posted 3 years ago

“I have ordered for such a long time and always have a problem. They send the incorrect items or substitutes that are nothing like the item you ordered. (ordering shampoo and they send conditioner for a substitute. When you contact customer support they don't get back to you. I have lost enough money with these guys! I will take my business else where!”

Helpful Report

Posted 3 years ago

“No proper training. Over worked.and treated badly”

Helpful Report

Posted 3 years ago

“THEY TAKE YOUR MONEY - THEN DON'T DELIVER! I live on my own and am currently self isolating at home due to COVID. If you are on a low budget, I wouldn't recommend using this service. They charge you an extra 10% on top of your shopping, just in case they substitute for more expensive items - but don't offer substitutes - they then return the cash, 3 to 5 WORKING days later. Plus, if there's anything unavailable (in my case, I ordered 3 bottles of wine and only got one!) - they charge you in advance for those as well, then don't deliver them. They state in the email confirmation "You won't be charged for these items" - but they already have and will make you wait for that too - it's a con. Plus, for one of the bottles of the wine, they just took it off the final confirmation email, with no explanation; if I hadn't emailed them, I would never have been refunded. If you want to make the most of your money, get cheaper prices and not have it sitting in co-op's bank account for a week - shop elsewhere.”

Helpful Report

Posted 3 years ago

“I did an online food shop for betwen 2pm and 4pm today, it didn't come and its now 4:42pm, i said in my delivery note to ring the back doorbell, I'm not impressed, sort it out co op.”

Helpful Report

Posted 3 years ago

“I have used the home delivery five time and have just about had enough, never ever have I had all my items delivered on any order. Yesterday was the final straw, ordered a dozen items and they missed five, this is just beyond a joke,Im not shopping online because Im lazy, Im doing it because I have a fractured ankle, but if they cant even deliver the basics like bread and milk whats the point. My new years resolution is to STOP using the CO-OP.”

Helpful Report

Posted 3 years ago

“How dare can your company charge £3.30 for a packet of Pringles and £1.25 for Warburtons small toastie. I have been a member over 20 years. No more!!!”

Helpful Report

Posted 3 years ago

“What happened to the beef hotpot? It used to be my favourite but it has suddenly turned bland, tasteless and padded out with carrots.”

Helpful Report

Posted 3 years ago

“Yet again I have done an online shop from north shields co op and had to throw food away that isn’t fit to eat”

Helpful Report

Posted 3 years ago

“Absolutely shocking. Next to nothing in stock so was charged £1.99 delivery for four little items to be delivered.”

Helpful Report

Posted 3 years ago

“I bought the sweet chilli chicken pizza but I have to say it was absolutely disgusting. A shame to pizzas!”

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Posted 3 years ago

“Have shopped a few time now online with the coop the service is a joke you can guarantee you don’t receive at least 4or 5 of the basic items you ask you . You will have to be totally housebound to use this diabolical service”

Helpful Report

Posted 3 years ago

“coop stuffed crust pizza cooked exactly as per instructions the stuffed crust crisped up without issue the centre of the pizza was a soggy offering. NEVER AGAIN”

Helpful Report

Posted 3 years ago

“10% added for subs But every order has items missing No emails to confirm order list. And money Never refunded. Even though I order 4-5 times a Week Only good points are only have to spend £15 and the customer service staff are excellent B”

Helpful Report

Posted 4 years ago

“The coop for delivery to London E20, I booked a slot...didn't arrive, complained to customer service and rebooked.....didn't arrive. Now waiting for the third delivery slot....I'm pretty angry tbh ! Won't use again and will not recommend.”

Helpful Report

Posted 4 years ago

Co-op Food is rated 2.3 based on 206 reviews