Co-op Food Reviews

Name: Co-op Food
Rating: 2.26

2.3 Rating 214 Reviews

27 %

of reviewers recommend Co-op Food

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2.3

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Co-op Food 1 star review on 22nd December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Central England Co-op is on a mission to wipe out orangutans. Nearly everything contains palm oil!! I purchased a Cornish pastie from their deli chiller thinking it would be high quality. Only when I got it home did I read the ingredients list (see photo). I found that hydroxypropylmethylcellulose is an artificial additive used in paint and adhesives, and may cause allergic reactions. Straight in the bin!”

Helpful Report

Posted 3 years ago

“Will not buy GRO Curried Cauliflower again!! Strange taste almost like vinegar (?vinegar in a curry?) and very few, very small bits of cauli. Nope, not for me!!”

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Posted 3 years ago

“Felt really disappointed and disgusting when found out ginger pack grown bugs inside even the expiry date still on. Could not cook my chicken curry. All four ginger pack grown bugs inside.”

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Posted 3 years ago

“What’s going on with the coop the company was set up to help people afford food at a reasonable price but this is not the case now. I have used the coop in Warrington for a lifetime but never again the prices for items have gone up on all items astronomically (some items by 100% with no justification. As the coop stores are usually placed in low income areas I feel disgusted that they can do this when they must know they are cheating the elderly and poor in the area. I stated at the start of this review that I have used the coop for years but I am so angry at this blatant money grabbing exercise I will never use the again and would rather go without than pay there extortionate prices. Shame on you coop you have lost the values that founded you your a disgrace.”

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Posted 3 years ago

“Absolute rubbish. Don't send out new pin numbers.spend a lot of time waiting to get answered ,then a lot more time being told rubbish. AVOID!FIND A GOOD BANK”

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Posted 3 years ago

“Plum and hoi sun stir fry sauce - coop. - vile the worst ever tasted. Tasted of NOTHING except sugar and salt. Disgusting. The taste in my mouth after trying to eat it is so awful I feel sick. Husband put his in bin wish I had. The stir fry veg that went with it as a desk was also absolute rubbish. Total waste of money and won’t be buying again.”

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Posted 3 years ago

“My ready meal was awful. Chicken and Ham bake It was all potato”

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Posted 3 years ago

“Popped in for a few essentials! Shocked at the prices £2.50 for a pack of butter! Utter greed! Cashing in on the price increase hysteria … You’ve over milked that. Goodbye, cut my card up and won’t be back!”

Helpful Report

Posted 3 years ago

“The new chicken and mushroom pie is a watery mess and rubbish much prefered the old cheaper chicken slice. Co -op up to its normal tricks pay more get less as did with grapes that went from 500grms to 450grms in same size container. Deception as usual to go with highly inflated prices!”

Helpful Report

Posted 3 years ago

“Customer service is mostly outstanding however the prices are ludicrously high. Co-op now makes marks and spencers look cheap... Four pounds for a box of cereal? I mean, where does it end? So much for co-op being about the people. Wasn't that the reason coop was started after the war... To make living more affordable? There I was thinking sainsburys is expensive... Not in comparison. They have weekly price hikes. Avoid..”

Helpful Report

Posted 3 years ago

“High prices, false rebates. The money back thing and being a ''life member for just 10$'' is just another way to make you think you might be saving money. Produces are no better than elsewhere and sure as hell no cheaper. They don't even a good variety of said products!”

Helpful Report

Posted 3 years ago

“The worst fish pie ever Just black skin no white fish and no taste 2nd bad meal in two weeks The other was chilli poor quality mince all fatty and greasy I would change supplier if this is the rubbish they turn out Never food shop hear again”

Helpful Report

Posted 3 years ago

“Co op mature cheddar slices are really bad. Bitter taste and not at all enjoyable to eat.”

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Posted 3 years ago

“Bought the Sheppard pie today. Dissatisfied. Mash potatoes are dominant. Very little meat, vegetables. Would not buy again.”

Helpful Report

Posted 3 years ago

“I have ordered for such a long time and always have a problem. They send the incorrect items or substitutes that are nothing like the item you ordered. (ordering shampoo and they send conditioner for a substitute. When you contact customer support they don't get back to you. I have lost enough money with these guys! I will take my business else where!”

Helpful Report

Posted 3 years ago

“No proper training. Over worked.and treated badly”

Helpful Report

Posted 3 years ago

“THEY TAKE YOUR MONEY - THEN DON'T DELIVER! I live on my own and am currently self isolating at home due to COVID. If you are on a low budget, I wouldn't recommend using this service. They charge you an extra 10% on top of your shopping, just in case they substitute for more expensive items - but don't offer substitutes - they then return the cash, 3 to 5 WORKING days later. Plus, if there's anything unavailable (in my case, I ordered 3 bottles of wine and only got one!) - they charge you in advance for those as well, then don't deliver them. They state in the email confirmation "You won't be charged for these items" - but they already have and will make you wait for that too - it's a con. Plus, for one of the bottles of the wine, they just took it off the final confirmation email, with no explanation; if I hadn't emailed them, I would never have been refunded. If you want to make the most of your money, get cheaper prices and not have it sitting in co-op's bank account for a week - shop elsewhere.”

Helpful Report

Posted 3 years ago

“I did an online food shop for betwen 2pm and 4pm today, it didn't come and its now 4:42pm, i said in my delivery note to ring the back doorbell, I'm not impressed, sort it out co op.”

Helpful Report

Posted 3 years ago

“I have used the home delivery five time and have just about had enough, never ever have I had all my items delivered on any order. Yesterday was the final straw, ordered a dozen items and they missed five, this is just beyond a joke,Im not shopping online because Im lazy, Im doing it because I have a fractured ankle, but if they cant even deliver the basics like bread and milk whats the point. My new years resolution is to STOP using the CO-OP.”

Helpful Report

Posted 3 years ago

“How dare can your company charge £3.30 for a packet of Pringles and £1.25 for Warburtons small toastie. I have been a member over 20 years. No more!!!”

Helpful Report

Posted 4 years ago

Co-op Food is rated 2.3 based on 214 reviews