Co-op Food Reviews

Name: Co-op Food
Rating: 2.26

2.3 Rating 214 Reviews

27 %

of reviewers recommend Co-op Food

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2.3

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Co-op Food 1 star review on 22nd December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Co-op shopping online is useless as their site claims lots of food is out of stock. When it is clearly on the shelves if I ask someone to check. They only show highest priced items for online shoppers. There have been items missing form my orders yet I have been charged for them & have to wait days before getting my cash back”

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Posted 1 year ago

“Co-op, do you not keep up with the reviews on here? Shameful just eaten one of your own brand British pork Scotch Eggs!! Ugggghhh Tasteless, soggy and really not nice. Going to throw the other one out for the foxes tonight. Horrible. Ventnor Isle of Wight P.s Your staff are charming and helpful.”

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Posted 1 year ago

“I only gave it 1.star because I couldn't give zero. Sweet & sour chicken ready meals. Horrible. Wouldn't have fed a 5 year old. 3 pieces of chicken, maybe. Sauce very watery. On the whole, horrible.”

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Posted 1 year ago

“Searched in vain for fish in the fish pie! Should be renamed potato and white sauce pie. Nice creamy potato taste, but where was the fish?”

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Posted 1 year ago

“I usually shop at other supermarkets but today bought my first Co-op chicken. I think I can sum up the experience as bewildering. Cooking it was nothing at all like what I'm used to. It was so pumped full of water that it had to be dried before roasting and then all the usual techniques with stuffing etc. were also ruined. It's really sad that we now have to put up with such third rate products in the pursuit of price. I thought the retail industry had moved beyond this kind of thing. Won't be doing this again.”

Helpful Report

Posted 1 year ago

“Well ripe and ready to eat nectarines! More like apples. But I've done this time and time again. Its my fault for being so stupid to think that the coop are are to provide the the things they advertise. Just like the last government. Shocking.....”

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Posted 1 year ago

“Beef and lamb kebabs, both really sweet, a waste, we could not eat them, a waste of £6 and BBQ gas”

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Posted 1 year ago

“Online ordr”

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Posted 1 year ago

“The tuna and sweetcorn sandwich on malted bread was wetter than when the tuna was in the sea.... disgusting to say the least.”

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Posted 1 year ago

“Rated 1 out of 5 stars 40 minutes ago Shocking online experience Not keen on posting bad reviews reviews but I am furious. Last Saturday I placed an online order which I paid for Delivery was between two and 4 o’clock by 6 o’clock I hadn’t received my order. All I got was a text saying they were running behind. I finally rang and got through to the local shop. It had a power court in the morning And I would not be getting my order at all called into the shop spoke to the manager who advised me that he had informed the online department to switch off and stop taking online orders. My order was taken and paid for one hour after he asked them to stop taking orders I was also advised It would be 3 to 5 days before I got my money. It’s now a week tomorrow and I still haven’t got any money back from them I contacted customer service today took me ages to get through I-spoke to a young lad who said he was looking into it he then put the phone down on me. I called into the store on my way home from work and spoke to a member of staff when I checked my phone i saw the person i spoke to had cancelled my order two minutes after he put the phone down on me, So my order had only been cancelled today one day short of a week after I placed the order. I now may have to wait another 3 to 5 days before I get my money And no one is doing anything about it How can someone take your money knowing full well that they cannot supply your order So 😡”

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Posted 1 year ago

“Deliveries are terrible,over 2 hours late for last 5 deliveries and items missing from mile lane bury store”

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Posted 1 year ago

“I’d thought we might have a little Italian experience with a lasagne and a garlic bread but wow! What a disappointment. Even adding some butter to the garlic baguette made it no more edible and the lasagne? Just absolutely horrible. Truly awful all round.”

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Posted 1 year ago

“This a scam platform and to be ban because they are causing pain to people.my money got missing but with the help of S-I-M-O-N-C-H . C-O-M my money was traced and happily got refunded.”

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Posted 1 year ago

“Still insisting on selling Frankenchickens without regard to votes of members.”

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Posted 1 year ago

“I tried to reach out to customer service with a few questions but got the runaround from two different employees I requested a call back and got more frustrated with them when they wanted more information how about giving me a call back as you said you would. I will never shop at any co-op store again”

Helpful Report

Posted 1 year ago

“Thai chicken curry with jasmine rice. Two very small pieces of chicken, and that was it! The rice was ok. Very disappointing”

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Posted 1 year ago

“But in something hard and sharp & discovered it was a stone in my bag of Coop crisps . Despite over a period iof months of me writing to them, they are refusing to answer my emails & also a letter sent to their HQ by Royal Mail . They are impolite & don’t deserve business .”

Helpful Report

Posted 1 year ago

“Packing, 3 orders on the trott now a member of staff has forgot an item or substituted with an item half the price, shocking,are staff walking around with their eyes shut, not Deliveroos fault although I was told by a member of staff it was nothing to do with them and to contact Deliveroo!”

Helpful Report

Posted 1 year ago

“The Coop own food brands are over priced and tasteless ! Unfortunately it the only store within 10 miles of another supermarket and time and time again, even after buying the “Irresistible “ three bites and I’m done ! Feel robbed and terribly disappointed by the poor quality. Pizza I put at the top of the disgusting taste pile, followed by cakes and muffins packaged in posh little boxes describing something delicious inside . What you get is x2 dried out , hard almost stale tasting chocolate muffins ? One bite is enough to check the sell by date but you certainly don’t want another bite ! Such inflated prices for such horrible food ? Even a punnet of raspberries opened one day are covered in fuzz the next ? The in store bakery has a variety of pastries that are at children’s reach so , child picking their nose one minute and hands all over the cinnamon rolls next ? It’s cheaper to shop in Waitrose or M&S the honest because at least I’m not throwing the shopping out or up the next day . So now I try to avoid at all costs - the tiny little one stop shop has more variety, the basics , such as bread milk and eggs so much cheaper and these coop’s seem to be placed in areas where there are many older people, who don’t have an opinion or the money to eat well from the COOP ? They really need to examine their products- sandwiches are even disgusting! A simple tuna and sweetcorn sandwich tastes like tuna paste mixed with mayo - my dustbin of a dog refused that one , . Think you owe it to the communities you serve to have good quality food , especially at the prices you charge !”

Helpful Report

Posted 1 year ago

“Twice over the past week my online shop was not delivered, with no explanation. No one ever answers the phone when I called the store. On other occasions items were missing, a wine bottle (screw top) had been opened, a substitute item was unsuitable, the wrong order was delivered... the list goes on. Some of the delivery guys are great but others are not”

Helpful Report

Posted 1 year ago

Co-op Food is rated 2.3 based on 214 reviews