Cotton Traders Reviews

2.8 Rating 212 Reviews

46 %

of reviewers recommend Cotton Traders

Company Reviews

Questions

Metrics

2.8

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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How long does Cotton Traders take to deliver?

Helpful Report

(2 weeks ago)

Cotton Traders normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ The items did not arrive the company uses Hermes. Tried twice. Still no delivery. I have been a customer for years and service quality has plummeted. Customer services is worse than useless. Will have to cancel my order and will delete them from my mailing list. If this is not resolved . ”

- G Acreman

“ Was under the impression if you returned an item via Hermes you would not have to pay a fee also delivery charge would be refunded,instead it has cost me £6.95 to try a bra on absolutely disgusting, will never use company again most certainly will not be recommending it ”

- Anonymous

“ The shorts I ordered were fine but the charges are a rip off, £3.99 delivery and £2.95 to return an item! I will not be using them again. No mention of the cost to return an item. ”

- Denise

Cotton Traders Reviews

Delivery - Average