Cotton Traders Reviews

2.8 Rating 212 Reviews

46 %

of reviewers recommend Cotton Traders

Company Reviews

Questions

Metrics

2.8

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Cotton Traders deliver? How long does Cotton Traders take to deliver? Does Cotton Traders deliver on time? How is accuracy and good condition of items delivered by Cotton Traders?

Returns

How is Cotton Traders returns process?

Customer Service

How can I contact Cotton Traders? How quickly does Cotton Traders resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Cotton Traders.

Visit Website

How is Cotton Traders returns process?

Helpful Report

(2 weeks ago)

Greater than 55% of reviewers feedback is Cotton Traders returns process is easy.

Helpful Report

(2 weeks ago)

33.33%

Industry Average

“ I have ended up being £8 out of pocket because they charge for delivery plus returns , they also said they had refunded back into my account but they haven't. I think its poor that you have to pay to return items . I'm still waiting for my refund ”

- Mrs Titcombe

“ Where on earth is Internation returns - I have been looking for ages and will now just return through the Post Office, and will no doubt have to pay a lot more. Not a good web site. ”

- Anonymous

“ I ordered a pair of jeans but had to return as the jeans were too big and also made with bad quality material. They were reduced from £26 to £16 so I would have expected better quality. I not only had to pay £3.99 delivery charge but also £2.95 for returns. £6.94 in all -what a rip off! Never again will I buy from Cotton Traders. ”

- Lyn

Cotton Traders Reviews

Returns - Difficult