“Chesterfield store.
After ordering a pair of shoes online to collect from store and they didn't fit we were disappointed as really liked the shoes.
The member of staff went above and beyond to locate shoes from another store for us.
Very polite and professional. Great customer service. Thankyou. Very happy.”
“Went into Crystal Peaks Sheffield branch. Served by a lovely lady called Gemma. I asked if I could return a pair of shoes I bought for a wedding that I hadn't worn. Gemma very kindly said no problem. The service I received was 1st class. Thankyou.”
“Recently went to Birkenhead store to return shoes as heal and sole had come apart. Spoke to lovely assistant Sam who was so friendly and polite and really helpful very person centred she showed us some shoes that she thought we may like. She was very supportive in making sure we were happy with the service we received. She kindly changed our shoes and we were so pleased with how we were treated. A real asset to the company with a real professional approach. Thank you Sam”
“I found the boots I had searched Meadowhall for i was highly delighted the shop assistant was highly delightful she offered me a treatment to protect the boots I left the shop a very happy customer the assistant name was Karen she is a great asset to your store”
“I was in swindon & a lovely young girl served me apparently her knickname is Bee she is from lithuania i think her real name is beatrice what a total gem so helpful, lovely girl thankyou so much for helping pick out two pairs of boots i love them so much,and will definitely be back.
Mrs Destro”
“I ordered a pair of coffee brown ankle boots from Deichmann on line a couple of weeks ago. I am pleased with boots, good quality and worth the money I paid. I would definitely recommend.”
“I have been in Deichmann a number of times, but I don't think I ever bought anything. Today, I was pleasantly surprised when I found two pairs of shoes in my size and on special offer. But the real deal is their customer service. I was served by Sajid at their Walthamstow Mall branch. He was so incredibly helpful, kind and considerate. I'll definitely be shopping there again.”
“I was looking for sandals in your new IPSWICH tavern street store.
A member of your staff called Sarah could see I was struggling to find my shoe size in a particular style. She went out of her way to see if there was a pair. not on display .She went that further mile trying to find an alternative style. What impressed me was when she said I think I have one that would suit you. A very very helpful member of your staff.”
“Went to the wrexham branch was served by a lovely lady name winnine really helpful and polite git 20%discount nice surprise my sketchers are so comfy second pair I've purchased from deichmann best price brilliant service”
“Shoe shopping experience at Deichmann's website in Germany DESTROYED amazon...better selection, better sale prices, and FASTER delivery. Recommend! Will use again!”
“Excellent service in the chester branch I went in today after lockdown in wales couldn't find the sketches size I wanted for my son Leigh saw me looking puzzled and stepped in and found what I wanted last pair on sale what a lovely store and excellent staff and attitude I most certainly will shop here again thanks to Leigh and all the other staff who I also observed to be very courteous and helpful to customers retail staff are not always appreciated but having worked at m and s for some years I really appreciated their hard work so thank you”
