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Direct Line Reviews

1.5 Rating 284 Reviews
13 %
of reviewers recommend Direct Line
1.5
Based on 284 reviews
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Direct Line 1 star review on 17th December 2024
David Onyett
Direct Line 1 star review on 17th December 2024
David Onyett
Direct Line 1 star review on 17th December 2024
David Onyett
Direct Line 1 star review on 19th October 2022
Mike
Direct Line 1 star review on 19th October 2022
Mike
Direct Line 1 star review on 19th October 2022
Mike
Direct Line 1 star review on 13th February 2021
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
“Site easy to use. All options are available and prices very competitive”
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Posted 7 years ago
“I usually go on comparison websites when things come up for renewal. This time it was my car insurance, and so I got quotes from 3 of them, and they were all very very close, with the same £600 excess. I only wanted a maximum of £250 excess, so I went on Direct Line's website (they are NOT on comparison sites). I found I was able to reduce the excess to what I wanted, and their premium was two thirds of the comparison sites' quotes. It pays to shop around, and not necessarily rely on others to do it for you!”
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Posted 8 years ago
“provided a perfect policy for my needs”
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Posted 8 years ago
“The website was very clear and easy to use and the best thing is the savings for a few minutes work”
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Posted 8 years ago
“Great customer service!”
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Posted 8 years ago
“I have just renewed my car insurance with agent aj1. He was particularly helpful and dealt with my query promptly. Very impressed with the service.”
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Posted 8 years ago
“Very happy with with quote and staff were very helpful great company”
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Posted 8 years ago
“The price was reasonable for the cover i required. Easy to set up the policy. Staff very helpful and obliging too.”
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Posted 9 years ago
“Insurance is well produced and understandable and service is excellent”
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Posted 9 years ago
“Great quote for my home insurance, but also included travel insurance”
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Posted 9 years ago
“Customer service is excellent with happy friendly helpful staff and they have kept my policy low for my last 2 renewals.”
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Posted 9 years ago
Direct Line is rated 1.5 based on 284 reviews