Direct Line Reviews

1.97 Rating 120 Reviews
24 %
of reviewers recommend Direct Line
Merchant Metrics
Customer Service
Communication Channels
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Anonymous  // 01/01/2019
I’ve been with Direct Line car insurance for 10 years but with an increase of nearly £50 I decided to look around I went on confused. Com and got Saga for half the price I’ve never had any trouble with D.L but certainly like the saving
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Posted 6 months ago
They wanted to increase my premium even though I'd been an existing customer for 4 years and had 4 years no claims discount. Didn't want to leave but they wouldn't budge on the price and managed to get it much cheaper elsewhere. I've never had any problems with them and their customer service has been great so I would consider going back to them if they could be a bit more competitive with the pricing.
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Posted 1 year ago
Website easy to use and staff answered questions quickly.
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Posted 4 years ago
Direct Line is rated 1.97 based on 120 reviews