ECCO Shoes Reviews

"Certainly, here\u2019s a review of ECCO Men\u2019s Dress Shoes based on your experience:\r\n\r\nProduct Name: ECCO Men\u2019s Dress Shoes\r\n\r\nPurchase Date: Spring 2022\r\n\r\nUsage Duration: Approximately two years\r\n\r\nReview:\r\n\r\nI have always appreciated ECCO\u2019s dress shoes for their elegant design and comfort, making them suitable for formal occasions. However, I am disappointed with the durability of the soles. After not wearing them for a year, I found that the soles had cracked and crumbled, rendering the shoes unwearable. Notably, the leather uppers remained in excellent condition, indicating the use of high-quality materials for the upper part of the shoe.\r\n\r\nPros:\r\n\t\u2022\tHigh-quality leather uppers that maintain their appearance over time.\r\n\t\u2022\tComfortable fit appropriate for formal settings.\r\n\r\nCons:\r\n\t\u2022\tSole durability is lacking; extended periods of non-use led to deterioration.\r\n\r\nSuggestions:\r\n\r\nIt appears that ECCO uses polyurethane (PU) for their soles, which, while lightweight and comfortable, can degrade over time, especially if not worn regularly. This degradation is due to a process called hydrolysis, where moisture causes the PU to break down. To mitigate this, it\u2019s advisable to wear the shoes periodically to prevent moisture buildup. Additionally, storing them in a cool, dry place can help prolong the life of the soles. For those experiencing similar issues, professional repair services like NuShoe offer resoling options that can extend the life of your footwear. \ufffc\r\n\r\nOverall, while ECCO\u2019s dress shoes offer excellent comfort and high-quality leather uppers, the sole durability is a concern. Potential buyers should be aware of this issue and consider regular use and proper storage to maximize the lifespan of the shoes.\r\n\r\nI hope this review is helpful to others considering purchasing ECCO dress shoes."

"I have purchased 5 pairs of Ecco shoes in the last 6 years, two of them needed replacement due to stitching.\r\nOn the last pair the soles split after 4-5 months and my feet got wet walking on wet ground. Ecco costumer service rep was quite arrogant to deal with but they acknowledged the defect and informed me that I will be receiving via email a redeemable claim code.\r\nTwo weeks have gone by and I haven\u2019t received anything and somehow have doubts that I will.\r\nThe shoes are comfortable but of poor quality and I will not be buying them again."

"Junk! I have had 2 pairs of shoes, and now, one pair of ankle boots that have had the soles pull away from the rest of the shoe. This is not from heavy use. For some reason, after setting in my closet for extended periods of time, the soles separate from the shoe. There is something wrong with the materials they use. Look at the photo. Note that there is little wear on the soles."

"I returned a pair of clogs and took weeks to get refund . Customer service is terrible. They don\u2019t have free return shipping. Clogs were 70.00 cost me 23.00 to ship then when I finally got my refund they deducted another 10 bucks for surcharge? Have no idea why. Cost me 33.00"

"ecco isn't the customer friendly retailer that i remember from years ago. There is no one to speak with now . I purchased several pairs of shoes at one time . After a year or two, the sole's rubber breaks down . I opened a brand new pair of leather slip-ons and after wearing them 2 times, the rubber soles fell apart . ecco wont discuss this manufacturing defect and wont exchange them for another pair . They have known for some time that there was a manufacturing defect, but will no longer make good on it . I will never buy their shoes again. \r\nBe prepared to experience the same problem . Ecco should tell everyone with their purchase that their shoes have a one year shelf life , just like a box of crackers . yes, i'm pretty angry about their dishonesty ."

"ecco isn't the customer friendly retailer that i remember from years ago. There is no one to speak with now . I purchased several pairs of shoes at one time . After a year or two, the sole's rubber breaks down . I opened a brand new pair of leather slip-ons and after wearing them 2 times, the rubber soles fell apart . ecco wont discuss this manufacturing defect and wont exchange them for another pair . They have known for some time that there was a manufacturing defect, but will no longer make good on it . I will never buy their shoes again. \r\nBe prepared to experience the same problem . Ecco should tell everyone with their purchase that their shoes have a one year shelf life , just like a box of crackers . yes, i'm pretty angry about their dishonesty ."

"Ecco garbage shoes. Went for a trip in Japan for 7 days with $200 leather ecco shoes. Came back home and the sole on the bottom was a quarter falling out. Very disappointed. Do not ever waste your money on some trash shoes like ecco. Top may look good, but bottom will disintegrate in a very short time."