“Verry dissappointed about it.The birthday card was very wet,the chocolate was destroyed and broken,roses doesn t look like in the picture,they are so small.The surprise was for my mom s birthday she was so sad about it.The reason was to make her smiling not to be sad.I don't recommend it.I want to get my money back”
“Chocolates weren't included with flowers. A few flowers were droopy and the bunch tiny and not a fair exchange for the money. I don't recommend this company- they falsely advertise their goods/service.”
“Terrible company and service. Flowers arrived and they could only be described as a very small bunch although I paid for large. I contacted them and they didn’t want to know, they were satisfied even after I sent them pictures. Please avoid and use other reputable online florist or go to your local. Completely below par.”
“Our bank card was withdrawn by our bank’s security department immediately after my husband purchased flowers from eflorist.
They phoned us within minutes of our transaction saying that eflorist had been linked to fraudulent activity with bank cards and it was in our interest to destroy our card and wait for a new card to be issued by the bank. Naturally,we agreed to this but it is extremely worrying and inconvenient.
The flowers did arrive but were very mediocre,in poor condition and could have been bought from a supermarket at a fraction of the eflorist price.
The company have not yet, properly,responded to my chat bot enquiry ( useless)
or email.
DO NOT BUY FROM EFLORIST if you want peace of mind or value for money.”
“Paid for guaranteed delivery never happened, second time in a row now unbelievably bad DONT USE THESE AND NO CONTACT NUMBER- WHY ? Because there so bad”
“What a waste of money . When my wife placed a true and honest review saying for the money we was embarrassed when they arrived for a special birthday we had to go to the local store and buy more .
They removed the post what a sham company . They should take it on the chin and listen to the reviews . Bet this post lasts a day and if it does I will leave another review”
“Do not use. I paid £40 for flowers that were nothing like the photo. 10 flowers the recipient received. I complained and sent a photo to show what I ordered versus what was received. They apologised and said they did not know how this happened and we reorganised another one being sent out! This was due for delivery on Tuesday 20th August and we are on Thursday 22nd and still no sign of them. This is the first time I have used this company and won’t be using them again. There are many other online flower companies out there without having this. They showed dispatched on Monday which means so far they have been on a box for 4 days. Please see photos of what was ordered v what was received.”
“If I could give zero stars I would, my son ordered flowers from eflorist for my birthday which was on the 9th of August, they've just arrived today (21st August) all flowers dried out and dead, and all I got when I messaged them was put them in some water and wait 24hrs and they should bloom, you having a laugh 😃 like I said THEY ARE DEAD”
“I ordered the flowers for next day delivery to surprise a friend who had just under gone major surgery. I received an email to say when they were going to be delivered. I then received an email to say not at home and for me to drive to the depot and collect the flowers. I contacted customer services to try delivery again, but despite what it said on the website they refused. I contacted my friend who confirmed that she had been in. So no surprise and I get the job of collecting not fresh flowers and delivering myself. What was the point of paying for a delivery. Total con.”
“I ordered the flowers for next day delivery to surprise a friend who had just under gone major surgery. I received an email to say when they were going to be delivered. I then received an email to say not at home and for me to drive to the depot and collect the flowers. I contacted customer services to try delivery again, but despite what it said on the website they refused. I contacted my friend who confirmed that she had been in. So no surprise and I get the job of collecting not fresh flowers and delivering myself. What was the point of paying for a delivery. Total con.”
“If I could give no stars I would.shocking service paid for next day delivery only to be told be email 1 day later the flowers would take another 2 days to deliver.shocking service do not use this sub standard company.the company can not be contacted by phone and no reply to emails.disgusting service.”
“Ordered some flowers for my wife a few days ago to be sure they arrive on the day I need them to arrive, thought I won’t have to pay for premium delivery since it was almost a week between the order and the arrival. Now I got an email telling me they will arrive 1 day later. How? Is this a thing to make people pay for premium delivery? The robot that’s supposed to be “costumer support’ can’t help with anything since I tried to change the phone number from the order and it told me to submit a ticket because it can’t help me. Of course I got a reply saying they can’t even change a phone number! Won’t be using them again, I’m sorry I didn’t read the reviews before I ordered from them.”
“Two bad experiences. First was sending flowers on the 18/07/2024. I made a mistake by not signing the card and immediately tried to rectify by attempting to contact Eflorist to add my name to the delivery. All my communication was ignored and the flowers arrived with no sender name. I appreciate this was my mistake, but we all make them and I couldn’t fix it as I was totally ignored.
Today I received flowers for my birthday and they arrived wilted, crushed and full of green leaves. Nothing like what my sister purchased. Disgraceful.”
“Terrible company. Bought my wife some flowers cost £53 that’s really irrelevant. Flowers were the same as a bunch from my local Aldi. (Sorry Aldi yours are better). Delivered a day late. Dead not 3 days later. Contacted customer service who seem to think this is acceptable. Have asked for the CEO contact details but as of yet nothing. Absolutely disgusting behaviour from these thieves. If they think I’m going away then they are wrong. Can’t seem to get my pictures uploaded.”
“Absolute rip off avoid this company like the plague,paid for next day delivery eventually arrived 7.45 pm.poor standard of flowers and FREE chocolates!!!! The smallest box I've ever seen could have got a better deal at poundland or a petrol station”
