Etsy Reviews

Name: Etsy
Rating: 2.16

2.2 Rating 629 Reviews

28 %

of reviewers recommend Etsy

Company Reviews

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Metrics

2.2

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find what I want on there website”

Helpful Report

Posted 7 years ago

“1st class user friendly website Hundreds of choices in varying goods from all over the world Friendly sellers with great back-up service from Etsy”

Helpful Report

Posted 7 years ago

“I contacted Lynn at Craftcorner15 as I loved the look of her Knitting Project Bags and Needle Rolls and wanted a matching set. Nothing was too much trouble including resizing the needle roll as I work with 40cm knitting needles. I even got to pick from a variety of fabrics to contrast with the Red Sheep I had chosen. The result was fabulous, I can not tell you how pleased I am. I will have no hesitation in pointing anyone in Lynn's direction. Both items are excellently made and thoughtfully appointed. Delivery was extremely prompt, Royal Mail signed for, I paid on Sunday afternoon, they were posted on Monday and received on the Tuesday morning. You can't get better than that! Thank you so much Lynn”

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Posted 7 years ago

“I realise that products are a bit more expenisive than usual, but they are hand made, customized and providers are really friendly. Its worth the price”

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Posted 7 years ago

“They provide an amazing amount of options for basically everything you could want!”

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Posted 7 years ago

“I know I can find some unique and great shops from all over the world to find just what I need for any occasion, plus I have the guarantee its safe and from a trusted place through this site. The payment is safe and quick and shows me where my item is coming from so I can estimate how long till it arrives, sometimes tracking it depending on what shop I use.”

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Posted 7 years ago

“Allows me to experience all the smells and memories I associate with Disney parks and movies at home.”

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Posted 7 years ago

“Gorgeous products (bought one necklace for a friend, and one for me). Made it from the US to the UK quickly and damage free. Very happy.”

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Posted 7 years ago

“I purchased this floral headpiece for my upcoming wedding: https://www.etsy.com/listing/281496944/bridal-flower-comb-blush-bridal?ref=shop_home_feat_1 Nicole, who runs OhDinaFlowerCrowns, was very communicative and accommodating throughout the process of my order. The headpiece was carefully shipped and arrived within a reasonable amount of time. I'm very excited to try it on!”

Helpful Report

Posted 7 years ago

“Quick delivery and great communication”

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Posted 7 years ago

“Tiene unos diseños muy bonitos. La calidad de las joyas es magnífica! Ayudan a escoger la talla a la perfección. El envío tarda poco. Gran tienda de artesanía”

Helpful Report

Posted 7 years ago

“I love shopping on Easy.com. I think it is a brilliant idea to make one place where anyone can sell their homemade art, jewelry, clothes, etc. I love the simplicity of the website and the accessibility that it creates for its buyers and sellers.”

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Posted 7 years ago

“Good selection of unusual gifts at competitive prices. Value for money”

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Posted 7 years ago

“extremely good value, beautifully made jewellery, very friendly and efficient service, my beautiful brooch arrived the very next day”

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Posted 7 years ago

“Service was amazing could not fault anything from start to finish”

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Posted 7 years ago

“Service was amazing could not fault anything from start to finish”

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Posted 7 years ago

“The items received were as described. The vendor was very responsive and kept me updated with the progress of my order”

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Posted 7 years ago

“I go to etsy when I want something a little bit different. Its a home for all kinds of creative minds to make and sell exactly and whatever they want. I happily buy from etsy with the feeling that I am buying from a person/artist rather than from a large corporation.”

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Posted 7 years ago

“Always personal, unique and well constructed products. Small businesses and talented people”

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Posted 7 years ago

“Variety of products, simplicity of their system”

Helpful Report

Posted 7 years ago

Etsy is rated 2.2 based on 629 reviews