Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,867 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like how I don’t have to wait too long when I order from fashion nova. I never get exasperated over my orders. Fashion nova never fails to deliver my items on the promised time frame.”

Helpful Report

Posted 5 years ago

“Fashion Nova always have accurate sizings. I'm amazed at how correct their size charts are, feels like things are tailored just for me.”

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Posted 5 years ago

“Very convenient and systematic, the transactions here at fashion nova are of no hassle. My shipments always come on time and my ordered items are always complete.”

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Posted 5 years ago

“I always trust that whenever I buy here from Fashionnova, my items will arrive on time. I have never experienced delays so far.”

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Posted 5 years ago

“I consistently get good services from FASHION NOVA for months now and I would just like to say thank you for it. I've recommended this shop to friends and family, by the way. I hope you guys could expand more.”

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Posted 5 years ago

“I just got my items and they were all so lovely. I love the jeans most and they're not too pricey for their quality. It's so good.”

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Posted 5 years ago

“they can't think of returning anything, they charge you for shipping after you deduct something from the cost of the purchase and then they give you a supposed bonus that I still haven't been able to use, I'm still waiting for an order that wasn't what I wanted I sent them an email that supposedly they were going to answer me and nothing turns out to be that the wrong item is on its way, the truth is that I don't know whether to continue shopping at FN”

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Posted 5 years ago

“I'm grateful I have fashionnova as my go to shop. I have to run errands for my friend today for a birthday party and I bought almost all that she needs here.”

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Posted 5 years ago

“The price I pay for the quality of items here at FN is so worth it. I get a run for my money every time. Will definitely be shopping for more.”

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Posted 5 years ago

“The price I pay for the quality of items here at FN is so worth it. I get a run for my money every time. Will definitely be shopping for more.”

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Posted 5 years ago

“Sweater weather is real, my old jackets are in need of an upgrade. I just bought two new ones here at fashionnova and they were very comfy and fashionable.”

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Posted 5 years ago

“The website has a nice palette this month. It's perfect for the winter, and the bomber jackets are looking prettier as ever.”

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Posted 5 years ago

“Items aren't bad, they have some cool things, with some good discount codes. BUT, their shipping is TERRIBLE. I ordered a bathing suit on the 9th of January. Shipping is supposed to be 5-7 days International, as it comes from the US and I live in Canada. It was supposed to get here on the 24th, and now they just updated it on the 24th to delivery on 28th. I leave for a week vacation where I need this bathing suit on the 30th. This is the second time they have taken this long to send me something. Terrible. 19 days! it's not coming from China!”

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Posted 5 years ago

“I always make sure to check the sale items here at fashion nova whenever I get the chance. I bought three on sale last weekend and saved $20. It was cool.”

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Posted 5 years ago

“Fashionnova is nothing grand but they are consistent. Thank you for the fast delivery and beautiful ruffled tops, I appreciate them a lot.”

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Posted 5 years ago

“Fashionnova is nothing grand but they are consistent. Thank you for the fast delivery and beautiful ruffled tops, I appreciate them a lot.”

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Posted 5 years ago

“My items are perfect, they got to me just in time for the event and they fit me just fine. I love the secret pockets on my velvet midi dress and the every comfy snake boots.”

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Posted 5 years ago

“My packages just arrived on the porch today and everything is well packed. Lovely suits are as promised and they fit me perfectly.”

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Posted 5 years ago

“FASHIONNOVA is now my favorite brand online, I just love how smooth my transactions are processed here. The delivery is always on time, too, and the products are wonderful.”

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Posted 5 years ago

“Yellow jumpsuits here at Fashion Nova are must-haves. So cool and very fashionable, they fit my body size just right, too.”

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Posted 5 years ago

Fashionnova is rated 2.0 based on 2,867 reviews