Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,867 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“The glass sandals are too cute not to have. Good thing I bought them immediately when I saw them on last week's sale items. Very comfy.”

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Posted 5 years ago

“I was looking for red tank tops online and only in fashionnova have I found quality pieces with minimalistic designs and chic cuts. It was very fashionable. I have them with me, right now. Thanks for the fast delivery.”

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Posted 5 years ago

“What I wanted was exactly what I got. Thanks, fashion nova. The velvet sweaters are looking lovelier as ever.”

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Posted 5 years ago

“Thanks Fashion Nova for making me through the week with the apparels that I bought last week. They were wonderful and very fashionable.”

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Posted 5 years ago

“The pieces here at fashionnova are too beautiful not to buy. I particularly am fond of the yellow skirts, they are all so soft to the skina nd comfortable to wear. Very chic as well.”

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Posted 5 years ago

“I'm happy with the rompers I bought last weekend, they were everything I hoped for. Very comfy and chic. I love the seret pockets, too.”

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Posted 5 years ago

“I'm happy with the rompers I bought last weekend, they were everything I hoped for. Very comfy and chic. I love the seret pockets, too.”

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Posted 5 years ago

“I never thought I needed fashion nova until I purchased 2 floral dresses last weekend. They were the most worth it purchases I've done in the month. Thanks, fashion nova. Will be back for more.”

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Posted 5 years ago

“If you are thinking about trying it and hoping for the best... Just don't!!! I figured, ah, it's cheap couldn't hurt to try... They sent me USED lingerie. SO GROSS!!!!!!!! Not worth it!!”

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Posted 5 years ago

“It's nice clothes for the low , but the return policy is ass . I literally don't understand how your not going to accept the product back even if it was on sell . I bought a jacket that was size 1x & it didn't fit so i didn't know that i wasnt able to return the jacket . I bought some jeans the same day that was a regular size 15 & my jeans felt tight , but since those jeans were on sale as well i can't return them.”

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Posted 5 years ago

“I just bought three sunday dresses here at fashionnova and I love how colorful the shades are. The new addition to the sneakers collection are very interesting, too.”

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Posted 5 years ago

“Thank you for the on time delivery, I appreciate it a lot, Your services are truly reliable and the tops that I got were fairly-priced too.”

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Posted 5 years ago

“Thank you for the on time delivery, I appreciate it a lot, Your services are tuly reliable and the tops that I got were fairly-priced too.”

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Posted 5 years ago

“Please DO NOT buy from this online store!! Their return policy is stupid and their merchandise is wack!!”

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Posted 5 years ago

“I’m so annoyed first all they put plastic girls on every clothes they have to make it look good on them but when u get it it’s different then there picture second it’s hard too return and all the store have slut clothing and nothing like they do online I order my size and they don’t have it so they think sending me a size way smaller is not going too be noticeable instead of calling or emailing me letting me know my size isn’t available you can never get a hold of anyone either and there too pricy”

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Posted 5 years ago

“I spent $112 on a dress. Delivery time said 1 week. I received an email that delivery will be next day. No track n trace nr, only a trace button to redirect you to a page that says unable to retrieve information. 2 wks later... no dress, no reply from customer service: email, fb nor insta and no money back. Total rip off. I cannot call their nr outside US. Never again!!!! Total rip off, seriously.”

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Posted 5 years ago

“Horrible company, with even worse customer service. I had ordered two pairs of jeans back in September, and two weeks later I received an email notification saying that it delivered. When I got home to check, there was neither a package nor a delivery slip. I contact the company who says that they sent the item to the wrong company and I had to wait for it to ship back to their store to be issued my refund. I waited 3 months, continuously writing to them asking for updates, and finally they send me a "gift code" rather than my refund. I even tried using the gift code and it came back as "Invalid". This company is a scam. If this happens to you, send them a Notice of Cancellation of a Sales Agreement and they will be legally required to refund you.”

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Posted 5 years ago

“I have paid over 348 on fashion nova clothing. This happens on black Friday. I got the package 1 day before going on vacation. The clothing are made from cheap materials. The next i have return it back ended paying $54 dollar back. Remind you I'm going on vacation. I have called email them no response. I try my bank to get my money back dead ends. Yesterday i took the day off so i can get some of my money back. No luck After a while of being tired of calling,finally get a response: They told me i can not exchanged the items. How the F you mean when i purchased the items you did not said Final sale. This is false advertising fashion nova So my hard working $348 gone!!!!”

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Posted 5 years ago

“CHEAP QUALITY! Everything is marked up to a high price without delivering in quality. Everything I've bought from them is see through, or it ripped immediately, discolors after 1 wash, or all the buttons fall off! It's absolutely unbelievable. I've spent hundreds of dollars and have no clothes to prove it because they're all garbage. DO NOT BUY FROM FASHION NOVA!”

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Posted 5 years ago

“Scam company! They won’t do returns and instead of just saying “no returns” they scam you out of more money for a fake return label so you lose even more money! These people need to be sued and shut town! Unethical and fraudulent business practices!”

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Posted 5 years ago

Fashionnova is rated 2.0 based on 2,867 reviews