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FibreGlassDirect Reviews

4.5 Rating 1,532 Reviews

86 %

of reviewers recommend FibreGlassDirect

Company Reviews

Product Reviews

4.5

Based on 1,532 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

FibreGlassDirect 5 star review on 13th January 2024

FibreGlassDirect 5 star review on 9th January 2024

FibreGlassDirect 5 star review on 29th June 2023

FibreGlassDirect 5 star review on 22nd April 2023

FibreGlassDirect 5 star review on 27th February 2023

FibreGlassDirect 5 star review on 26th February 2023

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service”

Posted 1 year ago

Hi Brian, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 1 year ago

“I asked for advice on the project I was doing, but no one replied. Ended up ordering and hoping I've got the right stuff.”

Posted 1 year ago

“A great service, did it online and was reasonably easy for me as I am pretty hopeless on the Internet.”

Posted 1 year ago

“Product was decent apart from the drip trim that lipped up slightly causing water to build up. Also how do I get my certificate of warranty?”

Posted 1 year ago

“Good quality materials in the right quantities The accessories kit was not sufficient. It recommends mixing 2kg at a time and there is a total of 40kg of resin and 10 kg of flow coat, so with 50kg in total that is 25 mixes which requires 25 rollers or brushes”

Posted 1 year ago

“Product arrived, well packed, seems suitable for purpose. I have knocked one star off because of the late delivery. Probably not the suppliers fault, this van be a funny place for deliveries at times.”

Posted 1 year ago

“Would be helpful to have a delivery notification. Mine came in on a Sunday which in itself isnt and issue but I only happened to arrive home by chance”

Posted 2 years ago

Hi Bryn, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“My order was processed and delivered very quickly and the contents of the box were exactly as described in your ad. I have no experience of fibreglassing and was a bit disappointed not to have any instructions included in the kit but I guess YouTube will have to suffice. The kit is to cover the roof of a model steam engine I have built. Thank you.”

Posted 2 years ago

Hi Peter, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. If you can contact our customer care please, they should be able to help you with any technical advice that you would need. We look forward to working with you again in the future.

Posted 2 years ago

“helpful as usual”

Posted 2 years ago

Hi Michael, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Price and product very good, but lack of tracking information meant I missed the first unannounced delivery and lost a days wages sitting at home hoping it would be delivered the following day. Unfortunately cancelling out the cost savings of buying from them.”

Posted 2 years ago

“Good product and prompt delivery. But no delivery date given”

Posted 2 years ago

“Great service everything present and correct and delivery earlier then expected”

Posted 2 years ago

“Great response time and delivery. Would be helpful to include some instructions however small.”

Posted 2 years ago

“Good speedy delivery. Contents as described. But no instructions at all. So a puzzle for a novice. You tube doesn't cover the shower application and quite what to do with the tape.”

Posted 2 years ago

“Very easy to order from, order ready in less than 24hr.”

Posted 2 years ago

“Storm Ardwen blew a section of fibre glass off our roof. I have been looking at the things you sent and been watching videos of how to do it. So I am waiting for a couple of fine days to get the roof mended. I wait to see how it will work out.”

Posted 2 years ago

“Quick delivery.....only criticism....no production date thus do not expiry date of resin. Requested information....as yet no response.”

Posted 2 years ago

“It would have been useful to get full mixing instructions as I could not find these online”

Posted 2 years ago

“Service OK but postage expensive.”

Posted 2 years ago

“Our order did take a time to come but this was the fault of the courier not the supplier who were very helpful in sorting out the courier problem.”

Posted 2 years ago

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FibreGlassDirect is rated 4.5 based on 1,532 reviews