“First time buyer, they advertised free shipping by joining their club, and I entered my information twice, and kept getting error messages. They got an extra $8.99 shipping out of me. I won’t shop there again.”
“Product I ordered did not match description of product I received. Footlocker refused to offer a replacement which is illegal under the fair trading act in nz. What absolute scammers”
“This company allows other people to use your phone number to create accounts.
They have no mechanism to verify who the phone number belongs to. They simply tell you use another phone number. Even though only one phone number could be used to create an account.
How in God’s name you’re gonna tell me I can’t use my cell phone number to create my own.
Then to make it worse, you’re going to protect the motherf***er using my number!
Whatever happened to text or email verification.
Footlocker lost it, buy a kick from a company worth shopping with.”
“Worst customer service on the face of this earth.
Stay away !
Save your money and good energy and shop somewhere else.
Unskilled people, poorly trained.
Such a shame!!!”
“I had a bad experience with the owner of the foot locker in Brockton MA located in Westgate Mall. I went there to return an item but I loss my receipt. Charged on my credit, very easy to locate if he wanted to help out. He replied and told me" without the receipt there's nothing I can do and its in our policy. I told him it shouldn't be like " I should have a store credit and all other store do that and if you continue with that policy you will loose customers. All of the sudden this guy start yelling at me, even ask me to get out of the store, Call the security to kick me out. I was trying to deescalate the issue: I got out of the store. I just want to advice you guys with this owner. This guys is rude and violent be careful with this store.”
“I have a bad experience in foot locker in redsea mall, I see the tag of shoes is 391 sr. And Im very excited to buy this shoes but when I'm going into cashier, he ask me payment 510 sr, how come? Why you put the tag and you didn't sale like a price tag? I'll never experience like that in whole my life I'm so disappointed on foot locker redsea mall, I tell all my friends social media influencer to post in tweeter also Instagram and TikTok. The cashier is very terrible, didn't say anything to apologize in happened.”
“Foot Locker is a must-visit for sneaker enthusiasts. With a wide selection of brands and styles, you're sure to find the perfect pair to elevate your look. The knowledgeable staff is always on hand to offer expert advice and help you find the right fit.”
“Kaydin @ store # 307126 at Oak Park Mall in Lenexa, ks has the WORST attitude. I’d say customer service in shoes is not for him. If this purchase wasn’t for my kid before he starts school….
His body language and tone was enough when I happened to pick up the item to purchase and it doesn’t have a price tag.
Do I dare talk about his demeanor when the cashier couldn’t figure out how to do an electronic gift card.”
“I just buy some shocks from here around 3 weeks before the brand name is ZB ohh my god. I have never expect from here like old stock which is your promotion.”
“Horrible, anything everytime I order something it's gets canceled there website should be more up to date Jd Sports waybetter always get what I ordered and never get canceled.”
“The foot locker in American is okay. Very slow looking for the shoes. When paying they left alarm didn’t notice they left it went back for to foot locker for them to take it off. The worker gave attitude when doing it didn’t give a receipt either. Making this experience horrendous.”
“The service in your Bluewater branch is absolutely abysmal. Staff standing around having a chat with one another, ignoring customers. Will not return.”
