Home Bargains Reviews

Name: Home Bargains
Rating: 3.23

3.2 Rating 290 Reviews

54 %

of reviewers recommend Home Bargains

Company Reviews

Questions

Metrics

3.2

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Write Your review

Tell us how Home Bargains made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am dissapointed to say that the… I am dissapointed to say that the customer service with home bargains and head office is terrible my car was damaged & petrol tank & tank strap and underbelly pan guard ect was damaged by loose kerb stone in parking bays at local home bargains fraserburgh store on reporting this to instore manager alexander who watched cctv and verbally agreed to me and present witness that he could see the incident happen time and date stamped on store cctv filled out instore claim form & sent head office via email 2 quotes from local garages for repair after we recieved one letter from them via post to be left over 6 mo ths with no reply untill we had chased up the matter instore and got a hold of head office number in liverpool to be told they investigated this and dont belive there carpark was able to cause damage yet behold they have had entire carpark repaired ! Disgusting i was left paying insurance and finance on my car while awaiting to hear from them and ended up having to pay to repair it myself as mot was due and as a carer i relay on my car ! Disgracefull treatment from such a big company intend to take this matter to small claims court to be resolved i have all emails and photographs to back up this matter !”

Helpful Report

Posted 4 years ago

“Ianbh7 Porter Great selection of goods. The manager was very professional and knowledgeable on the products I had some questions on. I will be back.”

Helpful Report

Posted 5 years ago

“I visited your Stanningley branch and couldn't find what I was looking for. I came across an assistant tall slim with long dark hair I think her name was Julie. I asked her where the item was and she was very polite and took me straight to the item. Even though she was busy she broke off to help me. She wished me a good day and I left with a smile. Nice to see happy staff in these tough times”

Helpful Report

Posted 5 years ago

“I am a carer and I usually get needed materials for my client in Poole retail park. The staff is always very helpful. One of the staff members(Alexander) was very courteous and accommodating on the 6th of this month. He was very good indeed.”

Helpful Report

Posted 5 years ago

“Service ,price& value all good. Social distancing &none mask wearing terrible.”

Helpful Report

Posted 5 years ago

“Went to your new branch at Stanningley Leeds . I needed some assistance with one particular item . I was assisted by Julie . She helped me and gave me some great advice I also spoke to the manageress who was very helpful . I live nr the Kirkstall bridge store but much prefer to travel to your Stanningley branch . I would highly recommend shopping there and the staff make shopping more pleasant”

Helpful Report

Posted 5 years ago

“I visited the Home Bargains store in Penrith today and want to tell you about the marvellous staff you have there. I asked the manageress if there were any more giant cuddly dogs left she explained they were waiting for an order. She was so pleasant. I bought 1 cuddly dog and 1 cuddly bear and whilst waiting at the till queuing in the aisle a young man and the manageress i think her name was Rebecca were carrying a huge box of toys round the busy store looking for me to exchange the bear for the cuddly dog. I was so grateful to them, a delivery had just arrived! Marvellous service. Then Helen at the till helped me with my large toys and shopping, she was kind, helpful and cheery. Nothing was a bother. The store was very busy too. I was so impressed with everything. A joy to shop there thank you so much. Stephanie Wigham”

Helpful Report

Posted 5 years ago

“Lovely new shop in Holyhead. Sadly, they do not take covid measures very seriously. Young staff walking around and on tills with no masks. Also allow young mothers to enter with no masks and smirking at other shoppers. Will be going to Poundland next door next time as I feel safer there!”

Helpful Report

Posted 5 years ago

“They have everything I need and I just love the shop”

Helpful Report

Posted 5 years ago

“Visited the store in talks pits yesterday as I regularly do. Was served by a very rude, ignorant young man called Josh on till 3. He virtually threw my goods down the belt at me and then proceeded to throw my till receipt. I had to stretch across the counter to pick up the two receipts. He showed no apologies for his attitude and was downright rude. If this is the quality of employees home bargains are taking on then they must be desperate and have no standards. This young man should not be serving the general public. Real bad attitude which was totally uncalled for.”

Helpful Report

Posted 5 years ago

“In at the cramlington store today saw at least 6 customers without a face mask on no member of staff approached them they havenow lost my £30 at least every week come on home bargains do your job!!”

Helpful Report

Posted 5 years ago

“Visited the store in Fallowfield Manchester. No staff were wearing masks and only half the customers. I complained to HO and their reply was that maybe the staff have an exemption certificate and the do 'encourage' the wearing of masks. Perhaps they should enforce masks I don't believe all the staff are exempt!”

Helpful Report

Posted 5 years ago

“I love home bargains the items that are stocked are brilliant most of the staff are great friendly lovely people,on this occasion it was the harborne store,I'd picked up some pain killers the ticket stated 99p put them with my other shopping,went to the tills just asked the cashier which was not one of the regular girls to check the price for to make sure it went through at 99p she checked and said that they were 1.79 got do you want them not asked her to get the manager to check which she did,she was ok but the attitude of the cashier I think was pretty off,I was only wanting the product at the price it stated,then she starts pushing the items through like I caused her a big problem,I shop in there a lot and love the store and the staff by this girl who really needs to get some people skills I work in retail and if I treated my customers that way they wouldn't be happy,if they don't like the job whey do it it's working with the public,or saying that she's shop floor,and they call them to the tills when busy, they obviously hate it, again most of the staff are lovely,but she ruined my shopping experience today, thankfully when I went into marks and Spencers my experience in there totally different wonderful customer service your treated like a human being.”

Helpful Report

Posted 5 years ago

“Visited your Worcester store today none of the staff were wearing face masks no hand sanitizer at the entrance and no restrictions to number of customers in the store.Will embargo there again”

Helpful Report

Posted 5 years ago

“Never again, they have just used the famously terrible and heartless ''Parking Eye'' for their car park, £100 fine whilst being stuck in gridlocked traffic in their terrible car park. Will never used your shops again JUST due to this, well done!”

Helpful Report

Posted 5 years ago

“After visiting today your Huddersfield branch in Waterloo. I was very disappointed that at least 2 staff stocking shelfs were not wearing masks. The masks wearing rule is there to protect both customers and your staff. Does the rule not apply to your staff???”

Helpful Report

Posted 5 years ago

“I ordered flowers to be delivered to couple of My friends. One friend never recieved them, the other had wiltered flowers. I have emailed them several times and no one has got back to me. I wasted money and have had no refund for the flowers that were not delivered. Please don't use their flower services.”

Helpful Report

Posted 5 years ago

“Good value for money and helpful staff”

Helpful Report

Posted 5 years ago

“Shopping experience was fine but the way the manager of the lochee store in Dundee spoke to his staff was an embarrassment. Not sure how long hes worked in Retail but he seemed out of depth I think he was forcing people to do more hours which is illegal. The man clearly need some training”

Helpful Report

Posted 5 years ago

“I left behind my item , when I go home I couldn’t find my bag one item which is I paid on till , I ring Wellingborough store ask about my I team that lady said no one left behind any item and I trying to explain her she said I can’t listen properly which is she was listen what I said not helpful people on Wellingborough store”

Home Bargains 1 star review on 5th June 2020

Helpful Report

Posted 5 years ago

Home Bargains is rated 3.2 based on 290 reviews