Home Bargains Reviews

Name: Home Bargains
Rating: 3.23

3.2 Rating 264 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 264 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 69%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 25th September 2022

Paula

Home Bargains 1 star review on 30th July 2022

Chris

Home Bargains 1 star review on 18th December 2021

Jane Gallo

Anonymous

Anonymous // 01/01/2019

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“Absolutely the rudest woman ever who works at Hanover st. Large lady , loads of makeup and tattoos!! Absolute zero customer service!! Avoid that shop at all costs!!!”

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Posted 3 years ago

“i was at home bargains doing my weekly shop when one of the staff can up to me and started to kick me and then he uppercut me in the jaw and then i woke up in the hospital i only sufferd miner injury's this was a very Destroting event i just want to share my story it has damaged my confidants thank you sussan”

Home Bargains 1 star review on 20th April 2021

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Posted 3 years ago

“I enjoy shopping in Home Bargains,usually at Brockwell in Cramlington.Nice staff,plenty stock,nice ambience. However when visiting the Killingworth branch we couldn't hear ourselves think never mind speak.The music was so loud I had to get what I needed and left the store.I told the young lad on the till to tell his Manager and he said he would mention it.I thought I'd entered a Nightclub!!!”

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Posted 3 years ago

“At the coulby ,Newham store in Middlesbrough ,I tried to use my debit card ,I was invited to put in my pin number,which I could not do.The machine would not turn couldnot see the numbers,to use, the card the assistant,said their was nothing she could do,except pay in cash,I did not have cash ,so I had to give my pin number,so she could guide my hand,so she now knows my pin number,I felt very humiliated because there was a large queue at the till.”

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Posted 3 years ago

“I wanted to exchange an item at the Blackpool Branch on Talbot Road. I must say the staff and management were very friendly and helpful. Great customer service ,especially Jordon who oversaw my refund , a very pleasent young man.”

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Posted 3 years ago

“bought some over the ears wireless headphones got home tried them out sound was utter rubbish never mentioned built in radio which interferes with music on pc.batteries not enviromently friendly,my opinion keep well clear.”

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Posted 3 years ago

“I got home with my shopping today and the lid had come off a jar off curry sauce (which things can happen) however it was what was in it!! Was just mould, I checked the date for 2022! I will attach photos off this, I’ve tried to speak to them but nothing has been resolved so be careful when you buy glass jars from this store.”

Home Bargains 1 star review on 22nd March 2021

Helpful Report

Posted 3 years ago

“Visited the new Peterlee store, it's a huge store but during the pandemic they need to be controlling the amount of people in there, queuing to get served I was 30th in the queue, then members of staff are puyting themselves in between the people queuing to put 1 bottle of pop on the shelf! I said if you'd said excuse me I would have moved, apparently she doesn't have to as she works there! The woman serving us wasnt wearigna face covering (fair enough if exempt) but chewing gum like a donkey isn't a nice look! Asked if I wanted a bag, I said yes please, so she Chucked 3 at me, I said I only need 1, she replied "I've charged you now" I WON'T BE BACK. ITS LIKE THEY'VE BEEN GIVEN A JOB 10MINUTES BEFORE OPENING AND CUSTOMER CARE SKILLS ARE ZERO”

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Posted 3 years ago

“All through this pandemic Uttoxeter home bargains staff have been exceptional. From Chris the manager to Sharon on the tills. The service received from ALL staff has been A+. The prices have ensured that me and my family have been able to have access to essential items such as hand sanitizers to face masks and disinfectants. Scented candles to help relaxation and keep anxieties at bay to art and craft items to be creative and keep occupied whilst staying indoors, home bargains has it all! Thank You!!!!! Masks available if you have forgot to bring your own and hand sanitizer on the door with wipes for baskets at all times, Excellent!”

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Posted 3 years ago

“I was in Home Bargains, Craigavon 3 nights ago. There was a group of 5 people all bunched together at the check out. two of them had masks leaving their noses exposed, another was not wearing a mask at all. They were breathing all over us customers and the young man at the check out. I challanged them and their response was rude and belligerent. Surely You can insist that only people wearing masks can shop in your stores or do you want another lockdown and more deaths?”

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Posted 3 years ago

“Visited Hillsborough Sheffield today 14th Feb. No wipes or hand sanitizer out they were empty. At least 3 people not wearing masks and no one says anything to them! Messages over tannoy saying customers are important and please keep distance and use wipes and sanitizer on entry. Would have done if they were available ! I would have thought staff could refuse to serve people not wearing masks. If your company is concerned about customers they should look after the ones that abide by the rules. B &M bargains and Wilko and other shops in walking distance. Please up your game! Put signs on door saying no mask no admittance. We are in middle of a pandemic! If stores can ban shoplifters surely they can stop these people entering.”

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Posted 3 years ago

“Went to the Poole store today. No Saltz cheese biscuits.Anything else we bought was totally incidental.”

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Posted 3 years ago

“I'm sorry to say that during our last shopping experience in Home Bargin we notice a lot of customers were allowed in the store with out face masks in the Wolverhampton store on Stafford street. Due to Covid and the very high rate of infections in Wolverhampton we are all asked to follow the guideline as set out by health officials. Other stores in the city centre insist the wearing of face masks before being allowed in the store and if there is no compliance then entry is not allowed to protect fellow shoppers some of which could be deemed vulnerable and at risk. Surely we are all responsible for the protection of one another, especially in these critical times. Wolverhampton is itself among the highest levels of infection and therefore everyone and each establishment should promote every measure to protect each other locally and within our tight communities. There were too many in that store who don't recognise the dangers of ignorance. We thought this should be brought to your attention especially when more are dying of covid related illnesses in our area. To say that store supervision can not insist on wearing face mask does not promote a safe shopping experience for many of your customers. Could you please reply to my review as I would like to know your thoughts on this matter. Kind regards D. Dawes”

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Posted 3 years ago

“I find the service in every home bargain store I have visited far superior to any other major retailer. Staff in almost every other supermarket make you feel as though you are an interruption to their work and not the purpose of it. Certainly not the case in home bargains . Can never fault it”

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Posted 3 years ago

“I am dissapointed to say that the… I am dissapointed to say that the customer service with home bargains and head office is terrible my car was damaged & petrol tank & tank strap and underbelly pan guard ect was damaged by loose kerb stone in parking bays at local home bargains fraserburgh store on reporting this to instore manager alexander who watched cctv and verbally agreed to me and present witness that he could see the incident happen time and date stamped on store cctv filled out instore claim form & sent head office via email 2 quotes from local garages for repair after we recieved one letter from them via post to be left over 6 mo ths with no reply untill we had chased up the matter instore and got a hold of head office number in liverpool to be told they investigated this and dont belive there carpark was able to cause damage yet behold they have had entire carpark repaired ! Disgusting i was left paying insurance and finance on my car while awaiting to hear from them and ended up having to pay to repair it myself as mot was due and as a carer i relay on my car ! Disgracefull treatment from such a big company intend to take this matter to small claims court to be resolved i have all emails and photographs to back up this matter !”

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Posted 3 years ago

“Ianbh7 Porter Great selection of goods. The manager was very professional and knowledgeable on the products I had some questions on. I will be back.”

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Posted 3 years ago

“I visited your Stanningley branch and couldn't find what I was looking for. I came across an assistant tall slim with long dark hair I think her name was Julie. I asked her where the item was and she was very polite and took me straight to the item. Even though she was busy she broke off to help me. She wished me a good day and I left with a smile. Nice to see happy staff in these tough times”

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Posted 3 years ago

“I am a carer and I usually get needed materials for my client in Poole retail park. The staff is always very helpful. One of the staff members(Alexander) was very courteous and accommodating on the 6th of this month. He was very good indeed.”

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Posted 3 years ago

“Service ,price& value all good. Social distancing &none mask wearing terrible.”

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Posted 3 years ago

“Went to your new branch at Stanningley Leeds . I needed some assistance with one particular item . I was assisted by Julie . She helped me and gave me some great advice I also spoke to the manageress who was very helpful . I live nr the Kirkstall bridge store but much prefer to travel to your Stanningley branch . I would highly recommend shopping there and the staff make shopping more pleasant”

Helpful Report

Posted 3 years ago

Home Bargains is rated 3.2 based on 264 reviews