Iceland Foods Reviews

Name: Iceland Foods
Rating: 2.48

2.5 Rating 507 Reviews

35 %

of reviewers recommend Iceland Foods

Company Reviews

Questions

Metrics

2.5

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Iceland Foods 1 star review on 16th January 2025

Anonymous

Iceland Foods 1 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decided on a 3 bird roast this year even though I had read some negative reviews. Cooked from defrosted as per instructions. Well what can I say Absolutely spot on everyone enjoyed it also lovely cold not dry at all. Well done Iceland”

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Posted 5 years ago

“Great customer service always and amazing value for money on top quality frozen foods”

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Posted 6 years ago

“every time i visit Iceland in Swansea i get good value for money and the staff are very polite and helpful , if there is a Que some one opens up another till.”

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Posted 6 years ago

“Iceland bolton. The staff there are so helpful polite and have a smile which is great. The food is well priced and the shop is clean. Definitely recommend”

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Posted 6 years ago

“Haven’t been in the store for many years as usually do it online. Prices are alway great value and staff super friendly. The young man packing my shopping this morning helped me big time( you know who you are) Many many thanks to you”

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Posted 6 years ago

“Excellent for pricing and delivery”

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Posted 6 years ago

“ICELAND ASDA & TESCO RAMADHAN GROCERIES SAVINGS ! 2019 https://www.youtube.com/watch?v=C6sz5AOF6P0&t=27s”

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Posted 6 years ago

“THE HOME DELIVERY SERVICE IS EXCELLENT ALWAYS WITHIN GIVEN TIME FRAME AND THE CHAP ALWAYS ASKS IF I WANT THE DELIVERY CARRIED THROUGH THE HOUSE.”

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Posted 6 years ago

“Fast efficient service, delivery always on time, goods always in stock, drivers friendly and polite... Food is pretty good too!”

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Posted 6 years ago

“Good food at a good price. The crab linguine is to die for”

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Posted 7 years ago

“Happy to eat very tasty food for very reasonable prices”

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Posted 7 years ago

“Lovely clean shop helpful staff and my home delivery came on time very happy customer.”

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Posted 7 years ago

“I shop at Horwich Iceland Store regularly and I have been meaning to leave a review for a long time. I'd just like to say all of the staff are so pleasant and helpful but in particular Adam Crolla - he always manages to make me smile and nothing is ever too much trouble for him. Well done to him and all the other staff.”

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Posted 7 years ago

“really happy with the products”

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Posted 7 years ago

“Excellent service excellent products free delivery very friendly staff and delivery drivers”

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Posted 7 years ago

“the price and quality is great”

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Posted 7 years ago

“good quality at a great price, with excellen friendly staff.”

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Posted 7 years ago

“good prices and big large options”

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Posted 7 years ago

“Happy young staff that serves us .. always so kind to the old folk that go in and never rushes them through .... Good to see young ones having patience with customers that need abit more time and help ...”

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Posted 7 years ago

“Free Delivery over 35 pounds straight to my door. Good experience!”

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Posted 7 years ago

Iceland Foods is rated 2.5 based on 507 reviews