Lidl UK Reviews

Name: Lidl UK
Rating: 2.58

2.6 Rating 661 Reviews

37 %

of reviewers recommend Lidl UK

Company Reviews

Questions

Metrics

2.6

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

Visit Website

Write Your review

Tell us how Lidl UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lidl UK 1 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff always helpful, and polite and hard working. Some very kind, honest person handed in my pink spotted purse completely intact when I lost it and I was able to collect it later. Thank you very much. Even when the mistakes are mine- which they often are - I have always been treated with respect and understanding and a nice welcoming smile to boot!”

Helpful Report

Posted 5 years ago

“I do like Lidl, but being on my own I don’t always want three or four lemons, large bags of carrots, onion, etc. The prices are very good value but I would like to be able to buy single items sometimes, the staff at the Staple Tye store in Harlow are very friendly and helpful which makes shopping there a nice experience. The range of products are also very good and getting more choices.sandra_c@”

Helpful Report

Posted 5 years ago

“Never get tired of going here!!”

Helpful Report

Posted 5 years ago

“More fantastic foods, better quality and taste than brands and at a decent price too.”

Helpful Report

Posted 6 years ago

“I wanted to buy 2 cases of wine but was told I could only buy 6 bottles as I had cleared their shelf. The manager said to call them if I wanted to buy 12 bottles in the future. I looked for the telephone number but they are ex directory and upon ringing the central number was told they don't allow bulk purchases and that if I wanted bulk buys I should go and speak to the manager then go back again. As this is a 10 mile return trip this is a waste of my time and money. Would I have had the same problem if I wanted to buy milk? I doubt it.”

Helpful Report

Posted 6 years ago

“Whilst I understand that having a no frills store helps to keep the costs down so we benefit with lower shopping bills, I don't think that should include scrimping on the cleaning. I have been into my local lidl for the last 3 Friday's including today. the floor edges and ledges around the till areas have not been cleaned since that first visit. I was able to make a pattern in the dust. A till receipt has been lodged under a rack for all that time. If that is the state of the main shop floor I wonder what the areas the public don't get to see are like. On a positive note I would like to add that the staff on the shop floor are always very helpful, polite and efficient.”

Helpful Report

Posted 6 years ago

“Love Lidl in Dun Laoghaire. Staff are always so polite and helpful and I am always finding little bargains you wont get elsewhere!”

Helpful Report

Posted 7 years ago

“the shop was clean good quality products @ a very reasonable price”

Helpful Report

Posted 7 years ago

“good service and easy to find food”

Helpful Report

Posted 7 years ago

“Great wine and bread selection! Excellent value for money just wish there was one a bit nearer to me....!”

Helpful Report

Posted 7 years ago

“Decent priced items with good quality standards”

Helpful Report

Posted 7 years ago

“Incredibly good prices/product quality”

Helpful Report

Posted 7 years ago

“Very good value for money.”

Helpful Report

Posted 7 years ago

“We have a new Lidl store that has just opened. Its the first time i have shopped there and i am impressed. Prices are so much cheaper than the normal supermarkets. Which means we can eat better food for the same money. Only downside is the vegetables and fruit do not last very long. Otherwise i love it.”

Helpful Report

Posted 7 years ago

“A good range of products. However the lack of use by dates on some of the food products isn’t great.”

Helpful Report

Posted 7 years ago

“GOOD QUALITY AND REASONABLE PRICES”

Helpful Report

Posted 7 years ago

“Good value for money”

Helpful Report

Posted 7 years ago

“Like that they different foods to the major supermarkets. Lovely spatchcock piri piri chicken. Highly recommended. Plus, was able to buy lovely suede jacket and matching bag. Good quality at a great price.”

Helpful Report

Posted 7 years ago

“Smaller prices than other retailers and quality is good. Of course some products aren't good but applies to any other retailer. And they sell British made products, means great. To bad don't have a local one so I have to travel few miles.”

Helpful Report

Posted 7 years ago

“Very good products at a sensible price”

Helpful Report

Posted 7 years ago

Lidl UK is rated 2.6 based on 661 reviews