“Staff always helpful, and polite and hard working. Some very kind, honest person handed in my pink spotted purse completely intact when I lost it and I was able to collect it later. Thank you very much. Even when the mistakes are mine- which they often are - I have always been treated with respect and understanding and a nice welcoming smile to boot!”
“I do like Lidl, but being on my own I don’t always want three or four lemons, large bags of carrots, onion, etc. The prices are very good value but I would like to be able to buy single items sometimes, the staff at the Staple Tye store in Harlow are very friendly and helpful which makes shopping there a nice experience. The range of products are also very good and getting more choices.sandra_c@”
“I wanted to buy 2 cases of wine but was told I could only buy 6 bottles as I had cleared their shelf. The manager said to call them if I wanted to buy 12 bottles in the future. I looked for the telephone number but they are ex directory and upon ringing the central number was told they don't allow bulk purchases and that if I wanted bulk buys I should go and speak to the manager then go back again. As this is a 10 mile return trip this is a waste of my time and money. Would I have had the same problem if I wanted to buy milk? I doubt it.”
“Whilst I understand that having a no frills store helps to keep the costs down so we benefit with lower shopping bills, I don't think that should include scrimping on the cleaning. I have been into my local lidl for the last 3 Friday's including today. the floor edges and ledges around the till areas have not been cleaned since that first visit. I was able to make a pattern in the dust. A till receipt has been lodged under a rack for all that time. If that is the state of the main shop floor I wonder what the areas the public don't get to see are like. On a positive note I would like to add that the staff on the shop floor are always very helpful, polite and efficient.”
“We have a new Lidl store that has just opened. Its the first time i have shopped there and i am impressed. Prices are so much cheaper than the normal supermarkets. Which means we can eat better food for the same money. Only downside is the vegetables and fruit do not last very long. Otherwise i love it.”
“Like that they different foods to the major supermarkets. Lovely spatchcock piri piri chicken. Highly recommended. Plus, was able to buy lovely suede jacket and matching bag. Good quality at a great price.”
“Smaller prices than other retailers and quality is good. Of course some products aren't good but applies to any other retailer. And they sell British made products, means great. To bad don't have a local one so I have to travel few miles.”
