“I’m not a happy shopper , I got to get pack of strawberries for free with the app only to find when I got home the lady had put one item through twice . Instead of strawberries for free they ended up costing me 35p . The item she put through twice was an item costing £1.99 diddled!, not happy at all”
“I shop at Lidi Wilford Nottingham and find the staff very pleasant but last week one young man went beyond the call of duty as I broke down in the car park On feeling upset went into the store because of incurring car parking fees he not only calmed me down but took me home so I could get help,He is always nice and as I am elderly I appreciate his kindness to me Rita Abbott”
“The change from the £200 spend giving a £10 voucher to a £250 spend rewarded by 10% discount from the next shop just makes me feel cheated. At the till today we asked what 'The Product Coupon' was and they said it was a free W5 item so my wife dashed back around the shelves thinking a 40p bottle of bleach was better than nothing and there wasn't a single W5 product there. Lidl, you are taking your loyal customers for fools and it's not nice!”
“In the past I typically spent about £70 a month in Lidl. However, the introduction of the £200 spend giving a £10 voucher tempted me to spend that much in store each month. I did & was happy. But now this voucher has been replaced by a £250 spend rewarded by 10% discount from the next shop there. It's simply too greedy & I shall revert to my previous £70 per month spend, taking the rest of my grocery spending elsewhere. A shame.”
“Despite the knocks it's still the go to Supermarket for the best value. Just a pity there isn't more of a wider choice of staple foods and less of the unusal, luxury food brands nobody wants, needs, or can afford. Would be nice too to get rid of all the cheap, random non-food novelty rubbish that fill the aisles and makes the store look like a charity shop! Lidl need to sort their irratic supply chain out too. So many items are frequently out of stock. Perishable foodstuffs (especially fruit and veg) too are often out of date, are of poor quality, and should be removed. Staff look overworked and morale low. The Lidl principle is sound, they just need to pay more attention to detail as there is definitely room for improvement.”
“Sorry guys used lidl for years asked staff regularly why there is no stock and to be honest they didn't look interested. The last straw was last Saturday morning no milk, no bread, no butter ......household staples
This has been going on for weeks we have had to move over to Aldi so far no problemswe have got everything we needed.”
“Though I generally don't have a problem with Lidl it just annoys me that everytime I try to use their app at the cash out it asks me to login. This is annoying when there is a queue but now it is saying that I am entering the wrong password.
For quiet some time now I just don't even try to use it at all as it is completely useless.”
“Went to their store on Gypsy lane in Leicester. After having finished our shopping my wife requested the lady at the self service if she could kindly let her use the toilet to which she very happily refused and seemed to be enjoying the very moment. Could not believe it. Had to go to Ladbrokes next door. Seemed like they are not bothered about customers. Will have to think if it is worth going there again. They also had a lot of empty shelves. Better off going to Tesco.”
“Love to get my bargains from you Lidl, but do the customers have to injure seeing that manager with the weird eyebrows and Deirdre Barlow glasses ( yes the manager customers have been complaining about Beth Grundy) do us customers have to injure her berating the staff, come on Lidl time to get rid of her because your shop floor staff are lovely.”
“New Greek yogurt.. Lidl it's cheap tat. You had a great tasting version, it tasted like Greek yogurt, this replacement is vile cheap and nasty.
You new vegetarian product, McCartney pies, vile..
Come on Lidl, I have used you for years, stay cheap yes, don't replace good food with junk. I have thrown the poles, the yogurts, taste cheap nasty.”
“I want to return the broken hand vacuum cleaner (I used it 10 times maximum) but I lost my receipt. It has 3 years guarantee. I'm trying to contact customer service but without luck. I don't know what else to do. I don't go there often now because there is no social dystancing, staff and customers don't bother to cover their face. Lidl is loosing more than then they realise.”
“I'm a regular customer of lidl , However, I can not understand why they put out spay, and sanitizer for customers to use. And do not appear to arrange for the shopping trolleys to be cleaned . Used Lidl at Pelaw Gateshead to day, all shopping trolleys were filthy. How can you exspect people to put food in to such grime.
At the same time when there were only one casher working, trying to deal with a large queue, I had to fetch someone to help out. Please have a word with your staff.”
