Lidl UK Reviews

2.6 Rating 660 Reviews

37 %

of reviewers recommend Lidl UK

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2.6

Based on 660 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Lidl UK 1 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It did not. Greek week. Asked assistant where the tinned black olives were. He called a superior. Response: no tinned olives. How disappointing and a very sharp response. No customer TLC.”

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Posted 2 months ago

“Generally happy with Lidl shopping, but the Lidl plus promotion that purports to cover the whole UK, just frankly doesn't. For example, the current promotion of Vino Nobile di Montepulciano wine reduced this week to £5.99 is charged at £6.99. It must be added that I live in Scotland and am very much aware of the increase in minimum unit pricing coming in on 01/10, but until then would expect prices to be as advertised. So as not to mislead the consumer, perhaps Lidl should produce regional publicity of it's offers”

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Posted 7 months ago

“Not a bad shop, but their is sometimes not the best. Please bring back the cinnamon bun from the sweet buns selection,”

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Posted 10 months ago

“When you first open very very good bargains as price has gone up the Covid come prices have gone up except but your products are going down and down noticed I’m just Had mushy peas,. Please keep Shop style mushy peas saving to be up to it was just like water.”

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Posted 1 year ago

“Everybody know Lidl. They are essential place to shop for many people on a budget. I've been going there for decades and since I was a kid with my parents. There's lot of choices and the quality of the products is great. I love there fresh bread section! Overhaul it's a fine place to shop for essential and more.”

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Posted 1 year ago

“Good quality food at reasonable price . You”

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Posted 2 years ago

“Great prices and when you can save pounds not just pennies you’ve got to try them.”

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Posted 2 years ago

“I have purchased the Lidl stain remover spray and it is the best I have ever used.. it is amazing. My three daughters now use it and feel the same.. However, we have been unable to purchase it for the past few months. We have tried Lidl stores in Derry, belfast, Glasgow, Edinburgh .. please.. please. Bring it back”

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Posted 3 years ago

“Great selection of stock”

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Posted 3 years ago

“Cheaper price good vigitable easy to parking”

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Posted 3 years ago

“I absolutely love Lidl, the staff, products are absolutely amazing, your management are a bit hit and miss but some are pleasant, please in the New Year get rid of this manager " Beth Grundy" don't know why she is still there ( maybe because it's Christmas, you need everybodies help) every time customers see this manager she has no respect for staff or customers and always chomping on some sort of toffee ( always has a full mouth of something) 4 stars is for your excellent staff and amazing products, -1 Star is for the manager Beth Grundy still being there.”

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Posted 3 years ago

“Got a voucher so tried here for a change. Had a few good deals but not a comfortable shopping experience. (I'm used to their rival I'm afraid!) Also had to download their app to receive an insurance bonus on lidl plus....what a faff that was!! and I'm still waiting for it to load onto the card. \oh yes ..guess who forgot to take the phone when I went shopping so didn't get any points anyway!!!!!!!!!!!”

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Posted 3 years ago

“Low prices. Low prices and low prices. The Lidl plus card not that good poor quality special offers.mostly high sugar and fat content. After about 6 failed scratch card tries I " won" 50p off vile spicy 🔥 Donkey 🐎 meat. I generally shop late in evening when there's no morons. Staff very pleasant. York has 2 Lidl and 2 Aldi and always save money compared to the big 3. As mentioned by others always check freshness of fruit and vegetables as rough handling can bruise items. All in all I'm very happy with Aldi and their wide range of products.”

Helpful Report

Posted 3 years ago

“Had a lovely shop today, wonderful bargains as usual, was busy, shop floor staff were friendly and helpful as usual but the only quarm I have is why that manager is still in your stores and still working, her name is Beth Grundy like many customers have complained about her, she is awfully rude to the staff and has a loud potty mouth. I like your stores Lidl but come on do something about her, and I Agata is a lovely manager, minus 1 star for that horrible manager for her attitude towards staff.”

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Posted 3 years ago

“Always good”

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Posted 3 years ago

“Excellent new store with freshly baked goods to draw you in!”

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Posted 3 years ago

“First I have to say thank you to the staff at my local shop during this trying time, they are 5 star. I have only given 4 stars as I can't give 4.9 stars. Last week I bought the new thick cut 7 rashers of bacon, no problem with the bacon but there was only 6 rashers. i was going to buy it again today but the pack I picked up had only 5 rashers in it! Are quality control working from home?”

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Posted 4 years ago

“Have tried several of the Duc De Coeur range and absolutely gorgeous, wanted to treat ourselves as not going out much and not at all disappointed. Would definitely recommend, Profiteroles, Salmon Quiche, lemon Pud, toasted sandwich, prawns in Thermidor sauce was lush. Have shopped at Lidl for several years and most of what I buy has been very good.”

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Posted 4 years ago

“I am a regular Lidl customer, I like their meat and the fresh veggies. I shop in Uxbridge. I wanted to pass amessage to the Rowan Hill bakery, if it ain't broke don't fix it, I am referring to their Christmas Baklava Selection. The Greeks have been making baklava for hundreds of years and they never put raisins in baklava let alone cranberries, Rowan Hill's cranberry filled baklava was vile, did anyone at their plant actually taste one before they went ahead and produced them?”

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Posted 5 years ago

“Just picked up a copy of Lidl Weekly where a brand of 'plant-based coffee' is promoted. Don't Lidl staff known that coffee comes from pods that grown on trees!!!! Or do they think their customers are stupid enough to think other brands of coffee are derived from animals?”

Helpful Report

Posted 5 years ago

Lidl UK is rated 2.6 based on 660 reviews