Lost Rockstar / Avora London Reviews

Name: Lost Rockstar / Avora London
Rating: 4.05

4.1 Rating 950 Reviews

76 %

of reviewers recommend Lost Rockstar / Avora London

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

info@lostrockstar.co.uk

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Lost Rockstar / Avora London 5 star review on 7th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn't purchase anything again due to poor quality”

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Posted 7 years ago

Hi Vicki, sorry to hear you're not happy with the quality of the item you purchased. As you mentioned in your email to us, your son has worn the sliders for a week and they have subsequently been damaged on wear. Unfortunately we can't cover this under our returns policy and sorry you feel they are poor quality but rest assured we have had no other complaints around the quality of this item.

Posted 7 years ago

“Very very bad customer service still have not received my refund on jeans that were returned to there premises on the 3rd May after many emails with no response, I very much doubt I will see my money. I will never use this website again or advise anyone else too. Many other reviews saying the same thing I should have looked at them before going ahead and ordering from here.”

Helpful Report

Posted 7 years ago

Hi Anonymous - Unfortunately as you have made an anonymous review, we do not have an order number for your transaction with us and are unable to verify your review, or in fact if you have ordered with us. Should you have any queries, please do not hesitate to email help@lostrockstar.co.uk.

Posted 7 years ago

“Great products great prices and delivery was quick can’t complain will definitely be ordering again soon”

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Posted 7 years ago

“WAS ABLE TO ORDER WITH NO FUSS, ITEM DELIVERED VERY QUICK, WILL USE THEM AGAIN”

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Posted 7 years ago

Hi Diane - thanks for taking the time to leave feedback and we look forward to welcoming you back soon!

Posted 7 years ago

“Great place to purchase items and also delivered straight away, got nothing bad to say.”

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Posted 7 years ago

Thanks for taking the time to leave feedback Jessica - we hope to welcome you back soon!

Posted 7 years ago

“Quality of prompt service and communication throughout”

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Posted 7 years ago

We appreciate the feedback and look forward to welcoming you back soon!

Posted 7 years ago

“Happy customer. Clothing great. Order delivered,complete and when they said it would.”

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Posted 7 years ago

Thank you for taking the time to leave us feedback! Glad we were all you expected!

Posted 7 years ago

“My bf bought an item from lost rockstar, he sent them back for a refund as they weren’t right...after several emails, chasing them for confirmation that the item had been received by them, they finally emailed back on 13th June saying that on the 17th May they had refunded him...we’ve checked every single day since the 13th June and no refund! He has sent several more emails since and hasn’t heard anything from them, he has gone onto Twitter today to try and contact them through this and they have blocked him, and now aren’t replying to emails again whe they say they will get back to customer within 48hours! This is a disgusting company!!”

Helpful Report

Posted 7 years ago

Helpful Report

Posted 7 years ago

Hello. As your review is Anonymous, and has not come through our proper invite channels, we do not have a name or order number for you. Please contact help@lostrockstar.co.uk if you have a genuine issue.

Posted 7 years ago

“Very good t-shirtand fast delivery!”

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Posted 7 years ago

Thanks for taking the time to leave feedback, we're pleased you like your product.

Posted 7 years ago

“Very good products at a very good price!”

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Posted 7 years ago

Hi Sam - Thanks for the feedback!

Posted 7 years ago

“Great service and delivery, up to date products and styles... a great place to get my boyfriend treats! 💙”

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Posted 7 years ago

Haha! Chloe, keep hold of your boyfriend!! He's a good lad!

Posted 7 years ago

“Good product Ang very fast delivery very happy”

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Posted 7 years ago

Thank you for taking the time to leave feedback, its much appreciated!

Posted 7 years ago

“2 weeks on havent recive my delivery 🧐 got a wedding coming up soon *Upminster London”

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Posted 7 years ago

Hello, sorry for the delay in dispatching your item - we can see its now arrived with you and hope it mate it there in time for your wedding.

Posted 7 years ago

“they sold exactly what i was looking for these are the best selection of jeans i could have chosen from and service and delivery were good.”

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Posted 7 years ago

Thanks for taking the time to leave your feedback, its much appreciated and we're glad you are pleased with your product and our service.

Posted 7 years ago

“Was told order was dispatched, then order did not come and emailed to find delay only to be told 1 item wasent available in the size so order had not been dispatched. Was told i had been emailed to change item when i had not. Order was changed on wednesday for a new item and i have not recieved an email saying if order has been dispatched as order has not arrived yet. Has now been 11 days and my order has not arrived nor do i know if it has been dispatched.”

Helpful Report

Posted 7 years ago

Hi Craig Sorry for the confusion on your order. One item was out of stock and we emailed to advise this and offer a swap. We did not receive a reply. Your order has been dispatched. Regards LR

Posted 7 years ago

“Good quality vest and true to size great to wear”

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Posted 7 years ago

Thanks for taking the time to leave us feedback, its much appreciated! LR

Posted 7 years ago

“Great quality jeans, exactly how described and good sizing. Excellent delivery time too!!”

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Posted 7 years ago

Thanks for taking the time to leave us feedback, its much appreciated! LR

Posted 7 years ago

“Comfy look good”

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Posted 7 years ago

Thanks for taking the time to leave us feedback, its much appreciated! LR

Posted 7 years ago

“Fast delivery great prices”

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Posted 7 years ago

Lost Rockstar / Avora London is rated 4.1 based on 950 reviews