Lost Rockstar / Avora London Reviews

Name: Lost Rockstar / Avora London
Rating: 4.05

4.1 Rating 950 Reviews

76 %

of reviewers recommend Lost Rockstar / Avora London

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

info@lostrockstar.co.uk

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Lost Rockstar / Avora London 5 star review on 7th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good lots of choice will shop here again”

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Posted 5 years ago

Hey Negik - thanks for taking the time to leave a review. We're pleased you like your 4bidden jacket.

Posted 5 years ago

“Excellent items, will use again definitely.”

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Posted 5 years ago

Hi Craig - thanks for your continued custom. It doesn't go unnoticed.

Posted 5 years ago

“I still haven’t received my order which was placed on 26/11. I have chased this twice now with no satisfactory explanation”

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Posted 5 years ago

Hey Tracey - unfortunately we did not have the stock to fulfil your order and it was subsequently refunded. Apologies for this. Occasionally there are discrepancies between our website and what we physically have on the shelf. We hope you will return soon.

Posted 5 years ago

Hi Tracey It looks like the item wasn't collected from the local Royal Mail depot and was returned to our warehouse. You've subsequently been refunded for the order. Regards

Posted 5 years ago

“Speedy delivery. Had to return one item but was processed fairly quickly. will use again for sure”

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Posted 5 years ago

Thanks for taking time out to leave your feedback.

Posted 5 years ago

“Excellent delivery options, even through black friday i got my order fairly quickly considering theyll probably be busy. Thanks Rockstars”

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Posted 5 years ago

Thanks for the 5* Review

Posted 5 years ago

“Horrendus. Still waiting for a package over 9 days now. Yes i know it was the week coming up to black friday. Your emailed reaponse is not very apoligetic. Your website states delivery next for products if you buy now (today). Dont see how u can approve that but not deliver something ordered over a week ago?”

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Posted 5 years ago

Hey Paul Thanks for your order. I can't see any correspondence from you on our help mailbox however I have just checked this and can see you're in Ireland - first of all let me apologize for how long the order is taking to get to you. We are normally delivered to Ireland within 4 working days maximum, however right now its Black Friday week and we and Royal Mail have a slight back log in parcels. Please do accept our apologies and rest assured your parcel will be with you soon. Regards

Posted 5 years ago

“Really good quality products !”

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Posted 5 years ago

Thanks for the 5* Review! Be aware, Reviews.co.uk is our only platform for Genuine customer reviews! We look forward to welcoming you back soon

Posted 5 years ago

“Lovely item, quick delivery, very pleased will order another one.”

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Posted 5 years ago

Thank you for your review Lorraine. We're pleased you like your Kings Will Dream TShirt! We look forward to welcoming you back soon

Posted 5 years ago

“My grandson was very pleased , with this purchase .”

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Posted 5 years ago

Excellent News! We hope to welcome you back soon!

Posted 5 years ago

“I ordered two t shirts only one arrived..tried contacting them about 6 times now and no reply at all! Worst customer service I've ever had. Shame because it's a good site with good delivery. Had to let PayPal deal with it. Hope they get it sorted.”

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Posted 5 years ago

Hi Stuart Our records show that 2 items were included in your package. Its fine to communicate via Paypal. Regards

Posted 5 years ago

“Nice quality clothing & good delivery”

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Posted 5 years ago

Thank you Jane. We aim to please and thank you for sharing your positive experience.

Posted 5 years ago

“Excellent goods and service”

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Posted 5 years ago

Thank you Janet for the kind 5* review - its much appreciated.

Posted 5 years ago

“Very good”

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Posted 5 years ago

Simple as that! Thank you!

Posted 5 years ago

“Very good quality and fit”

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Posted 5 years ago

Thank you for taking the time to leave feedback of your products. We look forward to welcoming you back soon

Posted 5 years ago

“Brilliant service really realaiable would definetly reccomand it for future purchances'.”

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Posted 5 years ago

Thanks for taking the time to leave your positive feedback.

Posted 5 years ago

“Worst customer service I have ever had to deal with. Nobody replies to any messages. Also the worst refund policy, having to pay to return items is an absolute joke. I am also still awaiting my refund.”

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Posted 5 years ago

Hi Andrew We've replied to you several times via Facebook messenger and had a full conversation with you so to state "we never reply" is incorrect. It's true we do not offer free returns. Once your item/s are back at our warehouse returns are typically processed in 7-14 days. Thank you.

Posted 5 years ago

“Excellent value And large selection of brands and sizes. service is fast and with no issues. Will definitely be a regular customer.”

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Posted 5 years ago

Thank you for taking the time to leave a positive review!

Posted 5 years ago

“I have returned my coat over a month ago and have not recieved my money back. I have emailed them multiple times and no reply. Do not buy if your expecting a refund.”

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Posted 5 years ago

“Excellent service and quality”

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Posted 5 years ago

What more could you want?!

Posted 5 years ago

Thats what we do! Thanks for taking the time to write a review.

Posted 5 years ago

“Placed my order online, quick easy and quick delivery. Excellent service. 1st time ordering and will be definitely ordering again Thanks Emma”

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Posted 5 years ago

Thanks for the kind review Emma and we look forward to welcoming you back soon

Posted 5 years ago

Lost Rockstar / Avora London is rated 4.1 based on 950 reviews