Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 793 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

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“Really bad service!! McDonald’s store #18178. 1463 W Pleasant Run Rd, Lancaster, TX 75146. I waited 26 minutes for 1 large order of fries!! I purchased my order through the drive-thru. I was told to pull up because the fries will take 3 minutes to cook. After 10 minutes I walked to the door and one of the managers asked me what was I waiting on, I politely, (not angry as I should have been), told her just a large order of fries. I walked back to my SUV and waited another 16 minutes. They waited until EVERY VEHICLE in the drive-thru was gone before bringing out my large fries. I went home and called to the store to speak to the manager named Jackie. To my surprise she didn’t care about my dissatisfaction of service. She didn’t offer any type of compensation for the bad service I received. She said and I quote “ you got your fries didn’t you”. I politely told her I will be contacting corporate in the morning. She said ok and hung up the phone. What type of people do you have working at McDonald’s? McDonald’s used to be one of my favorite places as a kid. Now the service has really gone down.”

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Posted 9 months ago

“I ordered a deluxe crispy McChicken and large fries w/no salt (the only reason I 'my giving them a 2) the chicken patty was slightly warm, I had no tomatoes or pickles, just a big glob of mayo and some shredded lettuce. If I wasn't already home when I opened my sandwich, I would have taken it back, very sorry quality or a total lack of customer service.”

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Posted 9 months ago

“Ordered gravy biscuit for there they asked twice told them for there got it was in a bag reminded them acted like o well person running cash register threw my change at me and dropped it didn't offer to pick it up some really slack workers o yea I am one of them old white guys that can be pleased really makes you want to spend your money there. Very sad that young people have no pride in way they do their job”

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Posted 9 months ago

“I was cheated today by mac Donalds mall of India Noida. I ordered take away of 2 spicy paneer burger, one maharaja burger and one macpuff. They did not put the macpuff in the bag. While taking delivery I enquired 2 times on the quantity and was assured all was in the back. I even said do I need to check but the guy behind the counter said no need all reconfirmed. This is cheating.”

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Posted 9 months ago

“We went to the McDonald's in Kearns, Utah yesterday. I ordered the fish combo upgraded it. I was happy to see the price went down. I think it was $8.77. can't remember for sure but when I got it I opened the fish sandwich tiniest sandwich ever. I thought this is getting worse and worse. I filled up on fries. Thank God. When are you guys going to do something about this and start making a sandwich and sandwich?”

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Posted 9 months ago

“Not a good toy in the happy meal for a toddler.. Panini family toy needs scanning on phone or computer which I cannot do while driving. Bad choice”

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Posted 9 months ago

“McDonald in Wilmington nc. 4301 Market street. The employees are wonderful, fast, attentive and accommodating. Emanuel as beyond amazing and he should be praised for his excellence as an employee.”

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Posted 9 months ago

“When you order something with cheese, make sure the cheese is melted. I ordered a bacon and cheese breakfast sandwich and the cheese was cold, causing the biscuit to be cold”

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Posted 9 months ago

“Your Big mack is a joke, I would nor call that a big mack.”

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Posted 9 months ago

“French fries are joke,could they be any thinner and cold?”

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Posted 9 months ago

“Franklin, NH McDonald's is a joke. I won't be going through there again. Went through the drive through a little after 7pm. So in my opinion NOT heavy dinner traffic time. However there were people waiting in parking spots all around the building for their orders. I was directed to park in a certain numbered spot which was already taken by another waiting customer. They then attempted to give my order to that person too. I reitorated that two customers were directed the same spot. It's not good customer service. There needs to be a better plan for this type of drive thru traffic. I tried to wait in the driveway behind the other customer, but I was blocking others so I had to move. What a clusterf@$k!”

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Posted 9 months ago

“Manager canceled my order after they got it wrong. Rude and she would not speak to me. She had person at register do the talking.”

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Posted 9 months ago

“I gave a 1 as u can't give 0. Was in drive thru, thought app faster, nope after 20 minutes I went in to complain never got food”

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Posted 9 months ago

“Food was really dry and only got 1 pickle in the tiny double cheese burger and the wrap meat didn't taste too good. It was as if it wasn't cooked enough, couldn't even finish it. Olifantsfontein mcdonald's”

Mcdonalds 1 star review on 26th July 2024

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Posted 9 months ago

“For me it's bad experience from Mac Donald's italy Milazzo situated in parco Corolla.. when I drive thru and order one banana shake. If we speak In English here they won't respond not much when I said one banana shake they simply laughed at me just kidding on my way of talking or I don't know why they laughed at me. It's not a good or politfull attitude from the employees.this my experience.”

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Posted 9 months ago

“Hello y’all my name is Dave. I walked in to the local Alaskan McDonald’s and I went to order inside to get out of the cold. As soon as I stepped into this hell hole my nostrils filled with the stench of old nursing home booty cheeks. I walked up to the register to order and was met with 86 year old Hank, who was clearly the source. I then jumped over the register and threw him out of the drive through window into the cold. I threw him so hard the other employees called me names like the Hulk. I started making my own food with Barbados and James, who then started twerking on the fryer and the place started to reek again. Now all employees are in the cold after I threw them like the Hulk. I’m so nonchalant I passed out from how strong I am. I woke up with Hank giving me mouth to mouth to revive me. Hank is the true hero”

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Posted 9 months ago

“Absolutely disgusting service. Atlas road Bonaero park. Waited for 36min and then had to go ask about our food and was rudely told, they are busy with it. What a disgrace. Got our food 47min later, cold and the burgers were just thrown together. Been here an hour and still don't have the coffee we ordered. What a disgrace!!!”

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Posted 9 months ago

“What's the point of drive through if they make you pull around and wait? What happen to first come first serve? I had a trailer on and they wanted me to pull around where there is no parking to wait 1 min. If the people behind wanted their food first then they should've got there before I did!! Every time pull up front. Some people have no clue what it's like to work hard. Poor service, the whole time they were arguing my food was done but she kicked me out.”

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Posted 9 months ago

“399 for small milkshake and then on top of that you charge 329 for a small french fries that is ridiculous when you have a meal that has small french fries a cheeseburger four nuggets and a drink for five dollars are crooks you guys Ruining the fast food world”

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Posted 9 months ago

“Ordered a quarter pounder hamburger meal asked for no salt no mustered only gave me ketchup and pickle and small onion not much. Felt cold. Poor customer service. We were using the number tag as a phone holder for my son to watch his show and the guy kept bagging for it instead of leaving it also kept tapping the recite in front of me. Also had to wait along time for our food and it wasn’t busy at the time. Bloomington MN McDonald’s 11 ish am. Guy seem like he didn’t want to be working.”

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Posted 9 months ago

Mcdonalds is rated 1.9 based on 793 reviews