Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 793 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bathroom sink didn’t work in the male bathroom, and the $5 meal is only available if you have the app. I won’t ever download the app. And I won’t be going to over priced fast food with small portions. I’ll go to Carl’s Jr before mcD.”

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Posted 9 months ago

“I got home to eat then in one of my fries was red and it was not ketchup i almost barfed”

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Posted 9 months ago

“Luyanna served me in the McDonald’s in Deeside Retail park, such a nice and kind person”

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Posted 9 months ago

“My coffee of choice was the hazelnut ice coffee with each meal, I am very disappointed it was discontinued, but I would like to thank mcdonalds for helping me save money and calories because I am no longer a patron of mcdonalds, also your vanilla coffee is nasty”

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Posted 9 months ago

“If I could give it less than one I would. Used to be a decent place to stop in for a quick burger and soda but not anymore they refuse to wait on you at the counter, they've discontinued soda refills and their food is extremely expensive. This is ridiculous I can afford to eat anywhere I want, and McDonald's used to be a decent doe go to but not anymore.”

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Posted 9 months ago

“The one in Cayey town is the the worst McDonald's in the world. They always have problem with that ATM”

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Posted 9 months ago

“Just s***** all around experience customer service sucks it'll ignore you for 15 minutes while you're standing there trying to place an order”

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Posted 9 months ago

“I placed an order through the app in Richmond, VA while on vacation. They charged my bank account but McDonalds Manager could not find the order. They said due to it being a 3rd party app I would need to fill out the contact us form or call. She could do nothing. That was the last of my $$. I had to place a new order with the manager costing me alot more (I used the 20% off coupon in the app) she could not apply that either. I had to use my husbands credit card. The manager saw where I was charged through my bank. The app said something to the effect of sorry we are having trouble on our end. I told her this. McDs is pushing using the app. Normally I love it but guess what I am very worried about this happening again. On top of that I couldn't the Caramel sundae I wanted and also had ordered on the app. The machine was down. So they keep asking for more information. I have provided everything I can. I can describe the manager that helped me if anyone would even want that. I gave the time, amount, date, exact location, last 4 of my card, name, email, phone number. This is absolutely unprofessional. Please take care of your customer McDonalds.”

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Posted 9 months ago

“I was on my way home, a couple of weeks ago, at 1 am. Got to the drive thru and the girl said "Sorry we are closed". They are suppose to be open 24 hours. At least that's what they advertise. I've also stopped in a few times, on the way to work, in the last couple of months. Guess what, machine is down that they make frappes with. 2 months??”

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Posted 10 months ago

“McDonalds on. Plaza drive in. Oceanside ca. Their drive though is bad. After 8pm talked 20 mins to get though it very slow only have one window open instead of 2 windows . WHY IS THAT????”

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Posted 10 months ago

“Horrible Horrible experience with the mcdonalds on south florida Ave in Lakeland florida near mulberry. I pulled up and the lights were off. I ordered from my jeep and pulled around and the first window was closed. It looked like they maybe had 5 people in the store and it was so dark it felt dangerous. Woman who gave me my food might have been age 16 and was unreal rude. I got home and started trying to eat, but both big mac patties were ice cold inside a warmed big mac. So cold there was no way to eat it. Horrible experience, waste of $12.00 and gas, I'm a diabetic and was counting on this food for my sugar... but I will not eat semi frozen patties. You need to close this store and take away their franchise. I'll never, ever go back to that mcdonalds.”

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Posted 10 months ago

“I went through the Drive through at the MCDONALD'S off Kingston Pick right across from Big Lots. The Lady that take the money in the drive through was very rude , dont greet, or speak to you , and when you say thank you she dont speak back ,NEVER...... SHE a Indian older woman. If you cant treat the customers with respect you dont need to be working the job period.”

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Posted 10 months ago

“For years all I ever ordered was a quarter pounder with cheese. Simple burger with a little ketchup some onion and pickles. The one I got today had a glod of mayo of all things no onion no pickels.. What the heck ? I'm sorry but I won't be getting anything from McDonald's again .”

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Posted 10 months ago

“In Bangalore at Gopalan mall at old madras’ road outlet staff is rude when ask to take order they told restaurant is close @ 9:30 pm This is not my first experience I has faces this type of issues earlier also 1 refuse to take cash 2 restaurant dine inn area to hot 3 rude behaviour of staff 4 no tag on main boor that we r close”

Mcdonalds 1 star review on 7th July 2024

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Posted 10 months ago

“Poor service, ordered at drive through, still waiting 15min later, asked where our order was, they hadn't even started it. You pay staff peanuts and you get trained monkey's. Won't be going back.”

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Posted 10 months ago

“My DnL is pregnant and I asked the window attendant "D" if it was possible for him to put her McChicken sandwiches and Chocolate milk in a different bag as she CANNOT stomack BEEF of any kind atm. "D" was SO sympathetic and did it for me and his true kindness for his customers was GENUINE! I not only felt happy that he cared about my situation but I felt proud because he showed sincere compassion and seperated our sandwiches! Y'all need to have more employess like "D"! Thanks to him, my DnL was able to eat her McChickens! Sincerely, JW KUDO'S to YOU "D"!”

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Posted 10 months ago

“The coke was flat. The breakfast sandwich was dry and disgusting”

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Posted 10 months ago

“We stopped in on our way out to the airport at 6:00 am. And was welcomed by the sweetest lady named Karen. Come to be, She was the Manager of the store. She was so SWEET AND INTERESTED IN US. WELL WITH THIS BEING SAID. WE WILL BE BACK!!!!! You are VERY BLESSED TO HAVE HER HERE IN YOUR STORE. YOU HAVE THE BEST MANGER EVER. I’ve been in a lot of McDonald’s but have NEVER BEEN TREATED THIS GOOD!!!!! She deserves some kind of recognition of her people service and her CLEAN STORE.”

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Posted 10 months ago

“Ordered a #2 and a #7..got A sausage biscuit and 1 burrito with no sauce that they asked me if I wanted. Let the meal go, clerk rang it up wrong. We were in a hurry. Took sausage biscuit back and told them sausage egg McMuffin. Got a ham egg McMuffin thrown together. Just ridiculous avoidable issues for the price . We just left.”

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Posted 10 months ago

“I used the app to order food and they took the payment from my credit card. When I went to the McDonald's to pick up my food and gave them the code on the app. They told me it was an incorrect code and would not give me the food I ord6and payed for.so McDonald's stole my money! I guess this is a way for McDonald's to make extra money”

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Posted 10 months ago

Mcdonalds is rated 1.9 based on 793 reviews