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NewChic Reviews

3.6 Rating 4,873 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,873 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Order arrived in good time! Quality very good. This site always provides good service.
Helpful Report
Posted 4 years ago
Package came in a reasonable time, well sealed and packaged. Sizes are small... I ordered 2 sizes up for a jacket and still snug. I'd order 3 sizes up next time.
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Posted 4 years ago
Reliable service so far and goods as expected usually.
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Posted 4 years ago
Great products but jacket has buttons on the wrong side for a man. Nowhere on the listing did it say it was for a woman either. In fact the listing showed photos of men wearing it. No big deal I guess
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Posted 4 years ago
Item arrived quicker than expected, fit was perfect and looks great on...
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Posted 4 years ago
Happy with quality of goods but ordered on 5 December 2020 and didn't arrive until 04 January 2021, well over the quoted 7-10 days delivery time quoted. However, having been shipped via Europe I am aware that the current pandemic probably was the reason for this. Generally I was happy with the service, particularly with the email checking if I had received the order.
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Posted 4 years ago
Received goods, however had to pay duty which wasn't expected.
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Posted 4 years ago
Great design at good price!
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Posted 4 years ago
hi, generally very good, one t shirt was very short so not useable. Quality to date has been very good for clothes and shoes bought
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Posted 4 years ago
j'ai faitune erreur de commande, la chemise que j'ai reçu était bcp tp grande, j'ai proposé de la renvoyer (en Chine) mais le fournisseur chinois m'a proposé de la conserver et m'a remboursé la moitié du prix, beau geste commercial...
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Posted 4 years ago
On time thanks
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Posted 4 years ago
Ist is nearly Fine.
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Posted 4 years ago
I just like buying off of chic I like the plus size choices that they hsve
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Posted 4 years ago
Hoodies are a good fit, however, they're extremely thin. Don't expect them to keep you warm. Maybe a bit too expensive for how thin they are. Designs are nice and they're printed well. Don't expect them to be coming off anytime soon. Delivery to the UK took a few weeks but that's probably more to do with covid. Overall, I'd recommend them
Helpful Report
Posted 4 years ago
No problem my order arrived as expected thankyou
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Posted 4 years ago
Everything went OK apart from a too a slow delivery, you need to order your stuff much earlier than you need.
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Posted 4 years ago
Pleased but delivery a bit slow. Need to tell customers how long after item "shipped "
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Posted 4 years ago
All went well with order and product I chose.delivery ok as well.
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Posted 4 years ago
Arrived in time for Xmas. Product is great in terms of one necklace for one person. Could be a good idea if there was one chain and the cats linked perfectly together on the one chain. Just a thought.
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Posted 4 years ago
all goods ordered have been delivered. seeing how bad things are throughout the world I think they've done very well
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Posted 4 years ago
NewChic is rated 3.6 based on 4,873 reviews