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Online Insulation Ltd Reviews

4.7 Rating 1,292 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

4.7

Based on 1,292 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

Visit Website

Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

Online Insulation Ltd 5 star review on 29th August 2023

Online Insulation Ltd 5 star review on 5th May 2023

Online Insulation Ltd 5 star review on 19th October 2022

Online Insulation Ltd 5 star review on 19th October 2022

Online Insulation Ltd 5 star review on 19th October 2022

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FINE EARLY DELIVERY ,HELPFUL DRIVER VERY PLEASANT GOOD PRODUCT”

Posted 1 year ago

Thank you so much for your generous 4-star rating of Online Insulation Ltd. We appreciate the kind words about our 'Fine Early Delivery', our 'helpful driver' and our 'very pleasant' product.

Posted 1 year ago

“All good received today.”

Posted 1 year ago

Thank you so much for your 4-star rating of Online Insulation Ltd! We're glad to hear you were satisfied with the insulation we provided. We also appreciate your business. Thanks again for your kind words!

Posted 1 year ago

“Quick delivery & competitive price. Would buy from again. Would be handy if we had a call from delivery driver with an estimated time.”

Posted 1 year ago

Thank you so much for your 4-star rating and your kind words. We greatly appreciate your support. We are particularly grateful that you chose to buy from us again, especially with a good experience. We will pass on your feedback about call from delivery driver with estimated time for future improvements. We are glad that you have enjoyed our quick delivery and competitive prices. Thank you!

Posted 1 year ago

“Great quality, speedy delivery.”

Posted 1 year ago

Thank you so much Elton for rating Online Insulation Ltd with 4 stars! We appreciate your feedback and are delighted to hear your positive review of our great quality and speedy delivery.

Posted 1 year ago

“Delivered when they said they would and all correct. I would use them again.”

Posted 1 year ago

Thank you for your 4 star rating of Online Insulation Ltd, Lorraine. We are glad to hear that you were satisfied with our delivery and that the products fit your needs. We would be delighted to serve you again. Thank you for choosing Online Insulation Ltd.

Posted 1 year ago

“The prices were competitive, delivered on the day they arranged. You need anything else”

Posted 1 year ago

Thanks for your Review, it’s very much appreciated.

Posted 1 year ago

“Good service and competitive prices delivered on time”

Posted 1 year ago

“Materials arrived on the stated date and relatively early in the morning so that I could start work on that day. Materials arrived in good condition except for one plasterboard set right at the bottom of a stack of ten that looks like it has been knocking around the yard for a few weeks”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it. It's a shame you didn't let us know about the scruffy board as we would have been more than happy to look in to this for you.

Posted 1 year ago

“All good, driver unloaded the insulation where I wanted it. Great service”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Good experience, delivered on the day arranged, minor damage to one sheet of plasterboard but nothing to bad.”

Posted 1 year ago

“Great delivery on time Thank you”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Good service”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“good advice”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Didn’t tell me items were out of stock until I received a refund for that item, if I knew that was the case I would have ordered elsewhere because now I have to find some more insulation elsewhere.”

Posted 1 year ago

Hello Daniel, We think you may have reviewed the wrong company. We have a delivery booked for you for 06.10.22 as requested and we have not heard from you since confirming your delivery date. Please let us know if there is an issue with your order.

Posted 1 year ago

“Straight forward ordering and reasonable price if ordering quantity, delivery costs could be inhibitive for lower quantities but generally good.”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Easy to order and good price. Able to choose the delivery date I wanted and the delivery arrived on that day. The driver even offered to help me unload the pallet, which was appreciated. The only reason I dropped a star was because I would have liked confirmation the day before or on the day that the delivery was actually going to happen. Having been let down so many times by other companies, the lack of confirmation after the receipt was issued, made me a bit anxious. I would definitely recommend.”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Good price delivered quickly.”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“ordered, confirmed, tracked and delivered ........ trouble free, just what you want.”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Excellent communication from office let down as no contact from driver pre delivery as requested.”

Posted 1 year ago

Thanks for your 4-star review. We really appreciate it.

Posted 1 year ago

“Very pleased with how the delivery went and the quality of the product. The only very small down was I never got the second email that was due and it took 3 calls before I was able to get through to confirm delivery, but no real problems.”

Posted 1 year ago

Hi Brian, thanks for your 4-star review. We really appreciate it. We are sorry that the phone lines were busy when you tried to call.

Posted 1 year ago

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Online Insulation Ltd is rated 4.7 based on 1,292 reviews