Poundland Reviews

2.5 Rating 116 Reviews
36 %
of reviewers recommend Poundland
2.5
Based on 116 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email

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Poundland 4 star review on 13th December 2021
Lillia
Poundland 5 star review on 18th August 2020
Dragon Slayer Made By ‘The Christie‘
Poundland 5 star review on 18th August 2020
Dragon Slayer Made By ‘The Christie‘
Anonymous
Anonymous  // 01/01/2019
Everything in the shop is not organised and needs more staff around as when I get confused about the price of things there is no one to ask, got to the till last week I thought the comfort that I had picked up was a pound ended up being five
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Posted 5 years ago
Avoid at all costs! Horrid rude staff in Woolwich branch especially the asian/ Sri lankan female staff who were rude to my husband and I and my kids when went there some time back. All the male staff are ok, only the Sri lankan female staff think they come from there, are so rude and act so snobbish and sarcastic. They must be very bitter to act like this.
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Posted 5 years ago
Wouldn't refund wouldn't exchange went within 7 days not happy at all Hayden in darley st Poundland was really annoying me dosnt know what his talking about took the frames 4 hevy frames
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Posted 5 years ago
good prices - good service - professional layout
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Posted 5 years ago
Well yes, they would wouldn't they. Poundland are a shoddy company with their self service checkouts and people shouldn't use them. Ask for a discount for doing so as you are paying for items to be discharged through a real checkout in the price. Do these companies think we are stupid I wonder. Perhaps most are, and do not care about each one of those awful self service checkouts representing someone out of a job. Even Aldi do not have self service checkouts.....yet.
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Posted 5 years ago
The store at Hempstead valley Gillingham only had self service checkouts working at the time of my visit on Saturday 26/05 18. When they decided to open an assistant checkout they allowed people from the back of the que to be served first without challenge. The person in charge took no notice even when chalenged by me,poor service Poundland.
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Posted 5 years ago
They have mostly self service checkouts for goodness sake. At the same time they do not offer discounts for using them. Really? Stay away is my advice.
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Posted 5 years ago
Poundland is a nasty company introducing self service to most of their stores. I no longer use them for this reason. Serve myself? Are they serious? Seems they are. Days numbered I think, in the long term. Try Pound Store instead. Wonderful variety of items and also food goods. PLUS...no self service!! A new one has opened in Dover, Biggin Street.
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Posted 6 years ago
The Poundland, Dover store is a disgrace. Why? They introduced self service checkouts that cause mayhem for all concerned. Do not use them. Are you aware that the price of paying someone to work a checkout is factored in to every single item you buy? Not to mention the fact that every single one of them represents somebody out of work. Then why use self service? If you MUST, then insist on a discount for doing so. On a brighter note there is a NEW Pound Saver store opened in Biggin Street. USE it!!
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Posted 6 years ago
Five stars? Because your children liked the gummy pizza? Come on. What about the other stuff in there? Gummy pizza is so bad for them!!
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Posted 6 years ago
All the children like the gummy pizza
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Posted 6 years ago
Okay, so let's clear this up. Poundland do not sell clothes. Ok. Sometimes they have socks and one or two other items of cheap Chinese manufacture. Mostly one gets ripped off in Poundland like any other store.
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Posted 6 years ago
The shop is good value and it's now got pep and co,the price of clothes very competitive
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Posted 6 years ago
Dreadful,dreadful self service checkouts!! No more for me thank you. Why have you done this? Will you offer discounts for using them. Tch tch.
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Posted 6 years ago
Had good customer service and was helpful.
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Posted 6 years ago
brilliant service fast delivary will deffo use again
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Posted 6 years ago
Shocking company all round. Nasty quality goods, some food items not too bad. AWFUL self service. Don't use them. Used to be not too bad before self service.
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Posted 6 years ago
Wandsworth poundland is great you can buy tools, to cooking untensils, garding and foods which is really amazing for price and quality.
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Posted 6 years ago
Four stars? Because you found paperclips you wanted? Are you serious? Really. Tch,tch.
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Posted 6 years ago
Dreadful stores now with all their self service checkouts and long queues. It is the same whatever town you are in. At least there was once the 99p group alternative. There are other stores, you just got to look around.
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Posted 6 years ago
Poundland is rated 2.5 based on 116 reviews