“I purchased the 1,000 piece mah jongg puzzle. It comes in a lovely tin box with a 4 x 6 image of the puzzle on the tin. No where in the box is there a larger image of the puzzle making it extremely difficult to actually sort and work on the puzzle itself.
I do puzzles on a regular basis. Always in the box is a larger photo of the puzzle to assist in completed it. I am so disappointed as this cost $50 with s/h. Be aware and don't buy!!”
“Ordered an item november still not shipped wanted it as christmas present not happy at all only socks never use again!! Thought it be great present guess not”
“Ordered orla kiely cushions. Money taken but no cushions. Wish i had read this website before i ordered. I cannot comment on quality as not received yet but reading descriotions of previous customers i think i'm in for a bumpy ride. I find these sites so unprofessional especially when you can't get in touch with them and they don't communicate with you. I live in hope i shall eventually receive the cushions. Redbubble....do the decent thing and COMMUNICATE!!!!!!!!!!!!😱”
“I’m an artist and am so frustrated. Everything they’ve printed of mine has turned out completely washed out and grainy (which is by no means the fault of my files) and I ordered a hoodie, which not only had those issues, but came out completely covered in dirt? Dust bunnies??? The staff is polite, but I can’t handle how awful the products have been. This was also a series of orders, not just one.”
“Quality has seriously dropped since I last ordered from them. Their stickers used to be very brightly colored with good quality images, but the last batch I got was all washed out and grainy.
I would give one star but customer service was very quick and polite. My other major complaint is they do not issue refunds, just reorders and store credit. But if that low quality is standard who would want a reorder, and why would I want store credit to buy more trash?”
“I received the item I ordered, but the quality was poor and it didn't look anything like the pictures. I want to add a review (all the reviews for the item I ordered are very good) but can't find any way to add a review, even after receiving the item. I wonder if the reviews on their website are legitimate or just made up since I can't find a way to review items.”
“I ordered two sets of political stickers for my car at the same time. The first one arrived, the second didn’t. When I tried to contact them I only could get to their support page, but couldn’t directly contact them. It only told me the stickers had been sent out. Any emails responding to their order confirmation email bounced. Still waiting”
“I used to have only good experiences with redbubble and had not ordered for a while. Since coming back, I placed an order on the first of October and I was told it was shipped on October 5th. The status of the order still just says "shipping information received" but UPS still does not have the item on hand. It was expected to be delivered today. I will be filing a dispute through my bank and not ordering again. Extremely disappointed.”
“I like the inexpensive kid throw pillows but I forgot to order the fillers and there is no way to navigate that on the site and their help site just does bot circles.”
“My order was delivered on schedule. Prior to ordering I checked out the return policy. It said they would like to make you happy. I placed an order, received it, and felt it was a poor quality for the money. I started the return process online and that is when I found out you have to exchange it for something else or get a voucher to spend there. I feel that is a deceptive practice not being upfront with their return practices.. leading the buyer to believe they want to see you happy & that is their goal... nothing about NO REFUNDS up front..”
“I ordered 5 face masks. The only thing good was the designs. The masks are of very light weight materia and the nose area has "no adjustment provided." FITS TOO LOOSE. Literally have to ware a better mask under it to feel protected. If it weren't for "the political message designs" , I'd return them. Not worth the money!”
“The two stars because redbubble did deserve some recognition for their customer service and resolution on this occasion. After nothing arrived a full month after the last due date specified a refund was organised and apologies given, credit where credit is due, thanks redbubble. Ultimately as customers we'd just prefer the prompt arrival of a quality product, but later when the product eventually did show, I was very relieved that I'd already received a refund and didn't have to embarrassingly use this sticker as a present as intended. Those of us who printed colour pics with dot matrix printers cicra 1996 will know what this sticker came looking like, faded, harsh gradient, washed out finish, amateur cut out. Wouldn't pay $2 if i saw this in an actual store, let alone the crazy amount I was originally charged. This really is the old online bait-n-switch tbo. Best stick to actual stores if you can, so you may inspect before purchasing.”
“I will NEVER order for this company again. The products I ordered are 'OK', at best, and if I really thought the 'artist' was making any money off them...maybe again... HOWEVER they send this 'cutesy' e-mail @ 'the product has been delivered and the artist 'got paid'...(what??) at 9 p...and then 10;30 P...and I'm here!! Nothing...but trying to get hold of them @ non-delivery was worse...no phone, no e-mail that doesn't bounce back (one took days), nothing on the website about none delivery...
Yes, the finally showed up 4 and 5 days later. Don't trust them and esp. know I can't get any customer service. So first and last order!”
“Ordered a "day of the dead" graphic face mask with a delivery date of between 7th - 11th August when the ordered was placed
Well, I waited and I waited and I waited and eventually I was given notification that the mask had gone into production and would still make my delivery date . . . except that I got this notification on or around the 20th August, so the delivery slot had already been missed
The mask did turn up - it's a single layer mask, so more of a fashion thing than an actual mask - it's, at best, very average quality. I'll be interested to see how well the "printing" holds up after its first wash . . . I suspect that the colours will fade, it's not filling me with confidence
Given the price for what I got I'd probably not bother again - these Covid mask things - the pretty ones with the pictures on look on them as novelties rather than an proper mask. That OR wear them over a disposable mask . . . that'd work”
“Do not waste your money on their face masks! While there are lots of great designs, the quality of the masks themselves is ill-fitting and a couple even have different length ear loops. With a little home repair I can make them work but I certainly won’t be coming back to order more. Also, the printing on the bat design mask is so light it basically just looks like a bunch of smudges and lines.”
“Bought some socks from them. The first post went missing (European post) but Redbubble were quick to send out a second batch free of charge which arrived safely. As to the socks, I like bright colours but the items do not have the vibrancy shown on the website. Also, because they are printed onto a white highly stretchable base sock, it means when you wear them the colour fades even further - especially with mens feet size. I have also noticed that after a few hours wear the patterns are visibly worn and lightened where they are in contact with the shoe. I do not hold out much hope for the pattern staying intact after multiple wears/washes. So would I buy them again? No. I would not go for printed socks again. In addition - and not Redbubbles fault - the import charges into the EU are nearly 50% of the cost, making them even more expensive.”
“Ordered a bunch of masks. Over a month to get here, even later than their estimated date. About half were clearly misprinted with plenty of white surrounding the poorly printed masks. It was obvious these were cheap, overly small mass bought masks that they ran under a printer and never bothered to do quality checking on. Cheap product, poor quality measures, slow shipping..... two stars.”
“I placed the order on 5/20, it said it would be delivered between 6/18 and 6/25. On 6/24 I noticed it still hadn't shipped, so I sent a message inquiring about what the heck was going on since it'd been over a month since ordering and it wasn't shipped yet. I didn't get a reply, but within an hour I got a notification that a shipping label had been printed and it was on its way. I finally received my package on 7/1. The shirt material is nice, but I ordered 6 shirts (same design, different sizes), and one of them had a significantly different coloring. It is supposed to be grey, and one shirt was almost white print.
so I choose a 4 because the timelines were not met, I didn't get a reply to my inquiry, the print had inconsistent coloring, but the shirt material is nice.”
