“Visiting Your shop in Witney looking for the Polaoptic Spectacle's I was served by Tamara. Up until I had had a bad day but Tamara was Friendly, efficient & very helpful. She even suggested I Went outside the Shop to test them ( I left my Husband inside as a Guarantee ! ) as I have poor sight. Overall she gave the impression she loved her job,& loved communicating with her Customers. We could all do with a few more Tamara's in the World.”
“I got a great bench lovely wood blemish free.fitted together well would let anyone know its a great place to buy from whole service was easy and delivery on time .
Thank you so much Robert.
Delighted with product”
“Great prices in the Sale, and very helpful assistants. Patient and friendly. The stock is wonderfully varied and I can always find little things I never knew I needed!”
“I bought some jam jars which are perfect for my jam.
Excellent customer service at the Loughton branch, showed me where to find them.
A store worth visiting as it has a wide range of products.”
“Called r dyas. Asked them if they had mini oven they checked. Told them I would be there in 20mins they got it down for me. The staff were very polite and courteous. This product was for my client as I'm a support worker. We get most of our things from here. Well done to all staff who helped me. Will be back once again.”
“I ordered a product made of glass, part of which was damaged. Within 2 working days of me informing them, a replacement arrived before midday !
How is that for service. Very refreshing when you hear people complain all the time. I think good service should be highlighted.😀”
“The young man was so helpful in finding me the product I wanted and then sorting out another querry I had. This was so nice as I do not shop in St Ablans usually as I live near Stevenage. It was just a joy to find a person really interested in what you are are asking. Well done to that store.”
“Regarding my purchase of a Bosch lawnmower today - James Kennedy in the East Sheen shop would have had to order the Bosch Lawnmower from the warehouse thus involving delays and knowing I needed a lawnmower urgently - Jubilee Party - he contacted his son Joseph Kennedy who works at the Richmond shop. Joseph carried the lawnmower ALL the way from Richmond to Sheen so that I could park easily and pick it up from Sheen 2 hours later.
I have always loved Robert Dyas but this service was the best I have ever encountered in any shop anywhere in the world.
All my family and friends are impressed too. But it’s how James thought outside the box that is also important, contacting his son in Richmond knowing Sheen has a safe large car park which he knew I’d prefer to Richmond. Great team work everyone.
Thank you everyone.”
“Receved a lovely wellcome from a very hellpfull lady. I was in the Eastgrinsted shop. Very friendly and hellpfull. Will recomend to friends and family.”
“Beldray stick vac, really pleased bought for my caravan . The suction is marvellous for the size of the hoover . The staff were very helpful as wanted to know the power of the hoover which is 600watt . Well worth what was paid .”
“I needed to buy shopping trolley and was helped by a young lady who set it up for me and helped put shopping from bag into it. this young woman was extremely kind and helpful and I really appreciated her help. this was at Poole branch about midday.”
